Crashes when starting with game generated charecters

[popgarbage]

hi all. hoping one of you has a solution for this...

i have a frequently reoccuring problem. anytime my game starts up with charecters other than those in my family, it crashes. this includes others in the house, on the lot, just passing by on the sidewalk, or on the phone. basically the only thing i know to do is to keep restarting it until the game generated player is out or i can get them to hang up the phone, but sometimes this can take hours. i mean, i literally have to pause and save every 2 or 3 seconds and restart the game up to 30 times to get through the situation.

it sometimes also crashes when the phone rings, although not as often as it does if it's trying to restart and they're in the middle of a phone conversation.

any thoughts? i'm running 10.4.9 on a g4 powerbook.

thanks!

[julianarosalia]

The first thing to do when you're game is crashing is to backup your entire My Docs/Sims2 folder then go through the steps in this faq: http://www.modthesims2.com/article.php?t=139718 Let us know how it goes or if you have questions.

[popgarbage]

thanks. i'll try that, but i'm kinda skeptical... i'm using nothing but the stuff that came with the game. no mods or downloads, but we'll see how it goes

[julianarosalia]

The faq doesn't just cover custom content issues, but problems with game generated files as well. Neighborhoods, lots and sims can get corrupted whether their cc in the game or not.