Can't select sims

[aelflaed]

Hello!

I'm asking on behalf of a friend - she's on dialup and has just started playing sims2, so I'm trying to help. However, she has quickly run into a major issue. When she enters a house, the sims behave properly /autonomously but are not selectable. They will not take any commands to interact with objects or other sims - the pie menu appears but then drops out without selecting any option.

My friend has basegame and Family Fun Stuff. She has already uninstalled the game and re-installed it with no CC whatever. The game worked fine before any CC was installed, then stopped. The problem is now persisting in a clean game.

I've been searching for a clue, but can't find her problem reported. Thanks for any assistance.

[ratwren]

Hi,
I'm Aelflaed's friend who's having the problem, i Just thought i'd add the same thing happens when clicking on objects not just people.

thanks

[julianarosalia]

Have you patched your game yet? I'd apply the patch for both the base game and stuff pack.

[aelflaed]

Hi Ratwren! (wouldn't have known that was you, thanks for introducing yourself.)

I'll leave you to collect your own advice now, then. Good luck!

[ratwren]

no I haven't, trying that now, thanks julianarosalia.

thanks for starting me off Aelfaed

[ratwren]

I have installed the two patches, and it still hasn't worked.

Has anyone any other ideas?

Help would be greatly appreciated

[aelflaed]

I thought of searching for 'unclickable', but no luck. Mostly problems with people trying to create new objects, plus some BV-specific issues.

If you haven't already, you should go through the motions for cleaning up your game files - there's more to it than just taking out the downloads, and it may be something else has been messed up. Look here (http://hideki.modthesims2.com/wiki.php?title=Game_Help:Game_Problem).

[Canoodle]

That is correct aelflaed. In fact, doing that tutorial is mandatory before posting here with glitchy game problems. Give it a whirl ratwren and let us know how you get on. :)

[ratwren]

It's looking like it might be a trojan that I'm having problems getting rid of I had done virus scans but it wasn't picked up when I first had the problem, so I'm not sure whether it's the problem or not at the minute as I can't get rid of it

thanks for all those who have looked at this thread

[julianarosalia]

Have you tried AVG Free (anti-virus) and Spybot (also free and for spyware)? They are both excellent programs and I highly recommend them.

[aelflaed]

Good luck ratwren!