View Full Version : Help! Game stuck at loading screen and crashes
12th Mar 2012, 11:43 PM
i hope im posting this in the right place if not im sorry
im trying to make a sims story but every time after i hit the C key to take a screenshot my game messes up and i have to force close the game.
i made sure my computer has everything it needs to run sims 3 perfectly and i do have a few mods but before i even started playing showtime i went through all my mods and took out the ones that dont have updates yet so i dont know what is going on
ok so i got a new problem where my game was crashing a lot like i would get s force close but now it just gets stuck on the loading screen before i can pick what game i want to play. i uninstalled my games 3 times and even had to rebuild my computer.
i tried to see if it was my mods that was doing it so i removed them and it did let me get into the game and it didnt crash so i went through every mod i had 1 by 1 and all of them never caused the problem that i have so i put them all in the folder once mroe and then it acts up again so i dont know what to do now
12th Mar 2012, 11:53 PM
after i hit the C key to take a screenshot my game messes up
Define 'messes up'. You can show a screenshot if you like.
13th Mar 2012, 12:08 AM
im trying to get the game up to take a picture but now my game wont even open up v.v this never happened before showtime
13th Mar 2012, 1:13 AM
General - Post System Specs
We need more information before we can help with your issue.
Please post a Quick summary of your System Specs
Instructions on finding them are here: Game Help:System Specs.
Please Do NOT post your complete DxDiag report in your thread.
Sims 3 - Game Problems
Please go through this FAQ and follow the instructions, doing each step in order and not skipping anything:
Game Help:Sims 3 Game Problem
Most issues with the game can be resolved by following those steps.
Please give us your system specs; this may help to explain what is happening. You can use the Game Problem guide to try to get things running again.
18th Mar 2012, 6:54 AM
i got a new problem up top now
18th Mar 2012, 3:22 PM
If you have CC that individually works fine, but doesn't like being in the game when it's all together, either you have too much for your system to handle, or something is conflicting. Good News: Delphy's Dashboard is supposed to find that kind of file conflict. Bad News: It sometimes has a "false positive" when a creator cloned the same object for different objects. But if you run it you can narrow the list down to a set of prime suspects and go from there. If it finds a Sims 2 file or a corrupt file you can get rid of it and see if that helps. If it shows only two conflicts, you can pick the one you want to keep and remove the other one.
And we still need to see the system specs.
18th Mar 2012, 9:01 PM
HazukiWolfe, please read the articles I linked you to, do everything asked and let us kow what the outcome is. That way we can determine the cause of your problems.
18th Mar 2012, 11:44 PM
Time of this report: 3/18/2012, 15:37:02
Machine name: INUYASHA-3
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.111025-1629)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 05/19/09 17:39:00 Ver: 08.00.14
Processor: AMD Athlon(tm) II X4 620 Processor, MMX, 3DNow (4 CPUs), ~2.6GHz
Memory: 3072MB RAM
Page File: 775MB used, 4182MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
Card name: NVIDIA GeForce 9600 GSO
Chip type: GeForce 9600 GSO
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0610&SUBSYS_239A1682&REV_A2
Display Memory: 1024.0 MB
Current Mode: 1152 x 864 (32 bit) (75Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.9107 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 9/27/2009 17:12:21, 5900416 bytes
Description: Realtek HD Audio output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_1043837F&REV_1001
Manufacturer ID: 1
Product ID: 100
Driver Name: RtkHDAud.sys
Driver Version: 5.10.0000.5745 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/25/2008 02:37:50, 4952576 bytes
Disk & DVD/CD-ROM Drives
Free Space: 757.1 GB
Total Space: 953.9 GB
File System: NTFS
Model: HP DVD Writer 1040r
here u go sorry i didnt do it before
19th Mar 2012, 4:24 PM
System with that graphics card with that amount of RAM is OK for base game, but if you have more packs, it is going to struggle a bit. From the SysReq (see my signature), that card has Green only for base game.
Are you updated to 1.33? And what packs do you have? All? Just base game? Just base game+EPs?
Here's the files to update the graphics drivers (http://www.geforce.com/Drivers/Results/42435) and DirectX (http://www.microsoft.com/download/en/details.aspx?id=8109)
Have you work through the Game Help:Sims 3 Crashing Checklist? Hopefully the updates would solve this, but if not, please do the checklist.
19th Mar 2012, 11:50 PM
i have all the sims 3 games and from looking at the SyRegs it looks like mine sucks sadly and yes i have done the whole check list and its still the same as before. i thought i had good stuff but i guess i got to buy better v.v thank u for ur help
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