dearestmouse
5th Jul 2012, 2:54 PM
I apologize in advance for this post being so long...
I've recently patched to game version 1.34.27; I have the base game, High End Loft, Ambitions, Late Night, Generations, Town Life, Pets, Master Suite and Showtime all installed; I've been through all of the game FAQ's, followed all the steps, deleted all of my custom content, uninstalled and re-installed completely and left behind absolutely nothing to cause any remnants of lurking Sim's things in unnecessary places and still my game won't load.
It's not an issue with the game starting and crashing, nor is it that I get stuck on a loading screen. But the game won't start at all. It literally will seem as though it will be doing something, my computer will start making noises and acting as though it's about to start the game and then... nothing happens. I've tried starting it from the .exe files in the game directory (C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin) and I've tried starting the game from the launcher and still... nothing.
I have no idea what's going on here...
I've played the game for almost a year now on this same computer and I know people have said that having inbuilt graphics chipsets are never a good option and laptops can't run the game effectively but I've never had any problems up until now unless it was to do with custom content or something that I could easily resolve.
Here's my system specs;
------------------
System Information
------------------
Time of this report: 7/5/2012, 23:36:04
Machine name: MATHEW-THINK
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: 1143CTO
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 4096MB RAM
Available OS Memory: 2986MB RAM
Page File: 1753MB used, 4214MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics Family
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0126&SUBSYS_21E217AA&REV_09
Display Memory: 1300 MB
Dedicated Memory: 64 MB
Shared Memory: 1236 MB
Current Mode: 1360 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO23EC
Native Mode: 1366 x 768(p) (60.042Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2476 (English)
Driver Version: 8.15.10.2476
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/19/2011 15:20:10, 8311808 bytes
---------------------
Sound Capture Devices
---------------------
Description: Internal Microphone (Conexant 20671 SmartAudio HD)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: CHDRT64.sys
Driver Version: 8.32.0027.0000 (English)
Driver Attributes: Final Retail
Date and Size: 3/24/2011 16:36:20, 1576064 bytes
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 234.1 GB
Total Space: 459.4 GB
File System: NTFS
Model: ST9500325AS
Drive: Q:
Free Space: 6.6 GB
Total Space: 16.0 GB
File System: NTFS
Model: ST9500325AS
I apologise again for this post being so long but I just wanted to provide as much information as possible so that someone can hopefully help me out. Thanks guys :cry:
I've recently patched to game version 1.34.27; I have the base game, High End Loft, Ambitions, Late Night, Generations, Town Life, Pets, Master Suite and Showtime all installed; I've been through all of the game FAQ's, followed all the steps, deleted all of my custom content, uninstalled and re-installed completely and left behind absolutely nothing to cause any remnants of lurking Sim's things in unnecessary places and still my game won't load.
It's not an issue with the game starting and crashing, nor is it that I get stuck on a loading screen. But the game won't start at all. It literally will seem as though it will be doing something, my computer will start making noises and acting as though it's about to start the game and then... nothing happens. I've tried starting it from the .exe files in the game directory (C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin) and I've tried starting the game from the launcher and still... nothing.
I have no idea what's going on here...
I've played the game for almost a year now on this same computer and I know people have said that having inbuilt graphics chipsets are never a good option and laptops can't run the game effectively but I've never had any problems up until now unless it was to do with custom content or something that I could easily resolve.
Here's my system specs;
------------------
System Information
------------------
Time of this report: 7/5/2012, 23:36:04
Machine name: MATHEW-THINK
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: 1143CTO
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 4096MB RAM
Available OS Memory: 2986MB RAM
Page File: 1753MB used, 4214MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics Family
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0126&SUBSYS_21E217AA&REV_09
Display Memory: 1300 MB
Dedicated Memory: 64 MB
Shared Memory: 1236 MB
Current Mode: 1360 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO23EC
Native Mode: 1366 x 768(p) (60.042Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2476 (English)
Driver Version: 8.15.10.2476
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/19/2011 15:20:10, 8311808 bytes
---------------------
Sound Capture Devices
---------------------
Description: Internal Microphone (Conexant 20671 SmartAudio HD)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: CHDRT64.sys
Driver Version: 8.32.0027.0000 (English)
Driver Attributes: Final Retail
Date and Size: 3/24/2011 16:36:20, 1576064 bytes
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 234.1 GB
Total Space: 459.4 GB
File System: NTFS
Model: ST9500325AS
Drive: Q:
Free Space: 6.6 GB
Total Space: 16.0 GB
File System: NTFS
Model: ST9500325AS
I apologise again for this post being so long but I just wanted to provide as much information as possible so that someone can hopefully help me out. Thanks guys :cry: