VPU recover problem and crashes

[Van4esko]

Hello,guys! Here are my specs:

CPU: Athlon 3700+
RAM: 2x1024 DDR3
Video: ATI Radeon HD 4730
Video RAM: 512 mb DDR5
Motherboard: ASUS A8N-E
PSU: Gigabyte 460 Watt
OS: Windows XP

All drivers are up to date.

So...here's the problem. While playing,usually in CAS or chaging colours, appears the following thing : VPU recover blah,blah blah... of course ..it recovers for a minute or more,but then again and then all fails ahahaha bullshit! This is really annoying.Another thing is the random crash while playing the game(the game is not played at all maximum: edge smooth high, texture high, sims high,visual effects medium, shadows medium,tree medium, draw distance low,1 house available... So...can you give me some help how to fix this up,both the VPU recover shit and the random crash...Or at least the VPU recover...Some time ago,when I played The Sims 3 again, I only had the random crash and very very very rarely the pixels due to the VPU recover...SO...I hope you give me some ideas how to fix my game in order to play...


PS I'm a SIMS' fan from the beginning...So you can understand how this hurts not to play the game :D

[whiterider]

General - Check Temps
In some cases, game bugs/crashes/general computer issues can be caused by your computer overheating. To ascertain whether or not overheating is a cause of your problem, please follow these steps:

Firstly, download and install HWMonitor (http://www.cpuid.com/softwares/hwmonitor.html). Run the program - you should see lots of numbers; if you don't know what any of them mean, don't worry - you don't have to. :)

With HWMonitor running, use your computer normally for twenty or thirty minutes - no games, just browsing the web, using IM, playing minesweeper etc - and at the end of the twenty or thirty minutes, take a screenshot of the HWMonitor window and save it.

Then do the same again, keeping HWMonitor open, while you play Sims for twenty to thirty minutes. If your game is crashing before the thirty minutes is up, just play until it crashes. If your computer is freezing, shutting down, or restarting itself, play for as long as you think you can before the freeze/shutdown/reboot, then quit the game. Take another screenshot of the HWMonitor window.

Finally, attach both screenshots to a post in this thread - you can upload them to photobucket or tinypic etc, or you can hit "Go Advanced" in the Quick Reply box and use manage attachments to upload them to MTS.


Hmm, there are a couple of potential problems with that card. I'm struggling to find benchmarks for it, but a few reviews are comparing its performance to 9800s and 4670s, which suggests that it should be powerful enough for TS3. I am a little dubious of that, given the model number. I don't suppose you still have links to, or remember, the sites/reviews you used when you bought the card?

There are also some worrying reports of serious overheating issues for the Sapphire card using this chip - I wonder if that's the one you have? Whether or not you have the Sapphire, please check your temperatures using the instructions above.
Another concern is power: the 4730 seems to be a very inefficient card. I assume that your PSU is from the SuperB range, as that's the only one I can find any info on when it comes to Gigabyte PSUs - correct me if I'm wrong. With that card, 460W is cutting it pretty fine, and that's assuming that the PSU actually outputs 460W - most don't output what they're rated at, and since that one isn't rated 80PLUS (at least 80% efficiency), I'd be very surprised if it were actually providing 460W. Assuming an efficiency of about 70%, you'd be getting around 330W from the PSU, which is very very close to the minimum for that card - I haven't factored in your other components, so I don't know precisely how much you'd need. The rail ratings also don't seem to be terribly impressive for that PSU, but I'm struggling to find info on what the card requires from each rail.

[Van4esko]

So these are before and after play;game crashed - Dasm...


Mod edit: threads merged.


[Build info]
Application: Sims3
BuildTime: 2012-05-29-1130
BuildUser: codebuilder
BuildHost: SIMS-BUILD140
BuildConfig: Release
BuldVersion: 0.2.0.177
Commandline: D:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe


[System info]
Computer name: TSENOV
Computer DNS name: tsenov
User name: Ivan KalinovTsenov
EA_PLATFORM: Windows on X86
OS name: Windows XP
OS version number: 5.1.2600
OS service pack: Service Pack 3
Debugger present: no
CPU count: 1
Processor type: x86
Processor level: 15
Processor revision: 14082
Memory load: 71%
Total physical memory: 2047 Mb
Available physical memory: 580 Mb
Total page file memory: 10054 Mb
Available page file memory: 8688 Mb
Total virtual memory: 2047 Mb
Free virtual memory: 1128 Mb

[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1400
App path: D:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
App version: 0.2.0.177

[Exception info]
date: 2012-07-27
time: 12.36.06
type: ACCESS_VIOLATION reading address 0xffffffff
address: 0x00922881 "D:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00521881

[Call stack]
D:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x00922881

D:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x00703716

D:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x007037ae

D:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x006d0753

D:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x006d6118

D:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x0050f2ce

D:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x0050b812


0xf0dc99a8

D:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x0059c5f0


[Stack data]
0013f6e0 |<dc>a6 c4 3e dc a6 c4 3e dc a6 c4 3e dc a6 c4 3e | ...>...>...>...> |
0013f6f0 | dc f6 13 00 b0 ff 13 00 50 f7 13 00 20 36 70 00 | ........P... 6p. |
0013f700 | 50 73 0d 11 50 f7 13 00 16 37 70 00 00 00 80 3f | Ps..P....7p....? |
0013f710 | 00 03 00 00 00 00 00 00 00 00 c8 41 00 00 c8 42 | ...........A...B |
0013f720 | 00 00 48 43 00 00 00 00 c5 24 d8 3e c5 24 d8 3e | ..HC.....$.>.$.> |
0013f730 | 71 18 ac be dc a6 c4 be 1b 25 5c bf 00 00 00 00 | q........%\..... |
0013f740 | e5 4a 93 44 96 cb 07 43 09 ee 7e 44 21 99 a3 be | .J.D...C..~D!... |
0013f750 | 7c f7 13 00 ae 37 70 00 b0 f7 13 00 50 73 0d 11 | |....7p.....Ps.. |
0013f760 | 00 04 00 00 00 72 0d 11 a4 3d 44 09 69 02 00 00 | .....r...=D.i... |
0013f770 | 18 15 37 3e 06 06 41 be 18 15 37 3e 60 fc 13 00 | ..7>..A...7>`... |
0013f780 | 53 07 6d 00 f0 5a 05 11 50 8e bc 0f 00 73 0d 11 | S.m..Z..P....s.. |
0013f790 | b0 f7 13 00 c0 72 0d 11 80 72 0d 11 50 73 0d 11 | .....r...r..Ps.. |
0013f7a0 | 00 72 0d 11 00 00 00 00 00 04 00 00 00 03 00 00 | .r.............. |
0013f7b0 | ba 9f e7 3e 3c 05 58 3f 45 c4 93 3e 00 00 00 00 | ...><.X?E..>.... |
0013f7c0 | cd 13 54 3c 0b 13 54 3c 00 00 80 3f 00 00 80 3e | ..T<..T<...?...> |
0013f7d0 | 00 00 48 43 58 2e ac 00 00 59 04 01 01 00 00 00 | ..HCX....Y...... |
0013f7e0 | f3 6e 6e 3f 00 00 00 00 69 64 ba be 00 00 00 00 | .nn?....id...... |
0013f7f0 | 5f 2e 0f be 3a 5d 6c 3f 5c 28 b7 be 00 00 00 00 | _...:]l?\(...... |
0013f800 | 71 18 ac 3e dc a6 c4 3e 1b 25 5c 3f 00 00 00 00 | q..>...>.%\?.... |
0013f810 | fa 23 8e 44 84 20 5d 42 cc 38 7a 44 00 00 80 3f | .#.D. ]B.8zD...? |
0013f820 | 77 82 1a 43 00 00 00 00 00 00 00 00 00 00 00 00 | w..C............ |
0013f830 | 00 00 00 00 77 82 1a 43 00 00 00 00 00 00 00 00 | ....w..C........ |
0013f840 | fd 01 dd 41 a8 02 e9 c1 03 29 80 bf 00 00 80 bf | ...A.....)...... |
0013f850 | 00 00 00 00 00 00 00 00 03 29 80 be 00 00 00 00 | .........)...... |
0013f860 | f3 6e 6e 3f 5f 2e 0f be 73 18 ac 3e 00 00 00 80 | .nn?_...s..>.... |
0013f870 | 00 00 00 80 39 5d 6c 3f df a6 c4 3e 00 00 00 00 | ....9]l?...>.... |
0013f880 | 6a 64 ba be 5c 28 b7 be 1d 25 5c 3f 00 00 00 80 | jd..\(...%\?.... |
0013f890 | 65 ae 2d c4 95 00 e9 43 df 04 9e c4 00 00 80 3f | e.-....C.......? |
0013f8a0 | 68 31 19 43 c0 27 fb c1 97 4f ac be 73 18 ac be | h1.C.'...O..s... |
0013f8b0 | 96 c5 29 41 ab 78 03 43 e1 e5 c4 be df a6 c4 be | ..)A.x.C........ |
0013f8c0 | eb f7 01 c2 a3 a3 a0 c2 a6 6b 5c bf 1d 25 5c bf | .........k\..%\. |
0013f8d0 | 00 00 00 00 00 00 00 00 03 29 80 be 00 00 00 00 | .........)...... |

[Instruction data]
00922801 => DasmX86Dll.dll not found.

[Registers]
eip: 00922881
eax: 00000001
ebx: 110d7350
ecx: 0fbc8e50
edx: 00000000
esi: 0fbc8e50
edi: 11055af0
ebp: 0013f704
efl: 00210202
esp: 0013f6e0

[Modules]
base 0x00400000 size 0x00d45000 entry 0x00e8ec11 "TS3W.exe" "D:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe"
base 0x7c900000 size 0x000af000 entry 0x7c912c28 "ntdll.dll" "C:\WINDOWS\system32\ntdll.dll"
base 0x7c800000 size 0x000f6000 entry 0x7c80b63e "kernel32.dll" "C:\WINDOWS\system32\kernel32.dll"
base 0x4fdd0000 size 0x001a6000 entry 0x4fe4f782 "d3d9.dll" "C:\WINDOWS\system32\d3d9.dll"
base 0x6d990000 size 0x00006000 entry 0x6d9914ac "d3d8thk.dll" "C:\WINDOWS\system32\d3d8thk.dll"
base 0x77f10000 size 0x00049000 entry 0x77f16587 "GDI32.dll" "C:\WINDOWS\system32\GDI32.dll"
base 0x7e410000 size 0x00091000 entry 0x7e41b217 "USER32.dll" "C:\WINDOWS\system32\USER32.dll"
base 0x77c10000 size 0x00058000 entry 0x77c1f2a1 "msvcrt.dll" "C:\WINDOWS\system32\msvcrt.dll"
base 0x77dd0000 size 0x0009b000 entry 0x77dd70fb "ADVAPI32.dll" "C:\WINDOWS\system32\ADVAPI32.dll"
base 0x77e70000 size 0x00092000 entry 0x77e7628f "RPCRT4.dll" "C:\WINDOWS\system32\RPCRT4.dll"
base 0x77fe0000 size 0x00011000 entry 0x77fe2126 "Secur32.dll" "C:\WINDOWS\system32\Secur32.dll"
base 0x77c00000 size 0x00008000 entry 0x77c01135 "VERSION.dll" "C:\WINDOWS\system32\VERSION.dll"
base 0x76b40000 size 0x0002d000 entry 0x76b42b61 "WINMM.dll" "C:\WINDOWS\system32\WINMM.dll"
base 0x01150000 size 0x00267000 entry 0x0136af6c "d3dx9_31.dll" "C:\WINDOWS\system32\d3dx9_31.dll"
base 0x73760000 size 0x0004b000 entry 0x73761431 "DDRAW.dll" "C:\WINDOWS\system32\DDRAW.dll"
base 0x73bc0000 size 0x00006000 entry 0x73bc1089 "DCIMAN32.dll" "C:\WINDOWS\system32\DCIMAN32.dll"
base 0x76d60000 size 0x00019000 entry 0x76d6530a "iphlpapi.dll" "C:\WINDOWS\system32\iphlpapi.dll"
base 0x71ab0000 size 0x00017000 entry 0x71ab1273 "WS2_32.dll" "C:\WINDOWS\system32\WS2_32.dll"
base 0x71aa0000 size 0x00008000 entry 0x71aa1638 "WS2HELP.dll" "C:\WINDOWS\system32\WS2HELP.dll"
base 0x771b0000 size 0x000aa000 entry 0x771b1555 "WININET.dll" "C:\WINDOWS\system32\WININET.dll"
base 0x77a80000 size 0x00095000 entry 0x77a81632 "CRYPT32.dll" "C:\WINDOWS\system32\CRYPT32.dll"
base 0x77b20000 size 0x00012000 entry 0x77b23399 "MSASN1.dll" "C:\WINDOWS\system32\MSASN1.dll"
base 0x77120000 size 0x0008b000 entry 0x77121560 "OLEAUT32.dll" "C:\WINDOWS\system32\OLEAUT32.dll"
base 0x774e0000 size 0x0013d000 entry 0x774fd0b9 "ole32.dll" "C:\WINDOWS\system32\ole32.dll"
base 0x77f60000 size 0x00076000 entry 0x77f651fb "SHLWAPI.dll" "C:\WINDOWS\system32\SHLWAPI.dll"
base 0x7c9c0000 size 0x00817000 entry 0x7c9e74d6 "SHELL32.dll" "C:\WINDOWS\system32\SHELL32.dll"
base 0x7c420000 size 0x00087000 entry 0x7c450dce "MSVCP80.dll" "C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCP80.dll"
base 0x78130000 size 0x0009b000 entry 0x7813232b "MSVCR80.dll" "C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll"
base 0x76390000 size 0x0001d000 entry 0x763912c0 "IMM32.dll" "C:\WINDOWS\system32\IMM32.dll"
base 0x74d90000 size 0x0006b000 entry 0x74dae409 "USP10.dll" "C:\WINDOWS\system32\USP10.dll"
base 0x59a60000 size 0x000a1000 entry 0x59a907e4 "dbghelp.dll" "C:\WINDOWS\system32\dbghelp.dll"
base 0x76bf0000 size 0x0000b000 entry 0x76bf10f1 "PSAPI.DLL" "C:\WINDOWS\system32\PSAPI.DLL"
base 0x5b860000 size 0x00055000 entry 0x5b868b48 "NETAPI32.dll" "C:\WINDOWS\system32\NETAPI32.dll"
base 0x77920000 size 0x000f3000 entry 0x7792159a "SETUPAPI.dll" "C:\WINDOWS\system32\SETUPAPI.dll"
base 0x73f10000 size 0x0005c000 entry 0x73f11788 "DSOUND.dll" "C:\WINDOWS\system32\DSOUND.dll"
base 0x5cb70000 size 0x00026000 entry 0x5cb78e55 "ShimEng.dll" "C:\WINDOWS\system32\ShimEng.dll"
base 0x6f880000 size 0x001ca000 entry 0x6f8a606e "AcGenral.DLL" "C:\WINDOWS\AppPatch\AcGenral.DLL"
base 0x77be0000 size 0x00015000 entry 0x77be1292 "MSACM32.dll" "C:\WINDOWS\system32\MSACM32.dll"
base 0x769c0000 size 0x000b4000 entry 0x769c15e4 "USERENV.dll" "C:\WINDOWS\system32\USERENV.dll"
base 0x5ad70000 size 0x00038000 entry 0x5ad71626 "UxTheme.dll" "C:\WINDOWS\system32\UxTheme.dll"
base 0x773d0000 size 0x00103000 entry 0x773d4256 "comctl32.dll" "C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll"
base 0x5d090000 size 0x0009a000 entry 0x5d0934ba "comctl32.dll" "C:\WINDOWS\system32\comctl32.dll"
base 0x68b20000 size 0x00020000 entry 0x68b215d5 "glu32.dll" "C:\WINDOWS\system32\glu32.dll"
base 0x5ed00000 size 0x000cc000 entry 0x5ed0a322 "OPENGL32.dll" "C:\WINDOWS\system32\OPENGL32.dll"
base 0x74720000 size 0x0004c000 entry 0x747213a5 "MSCTF.dll" "C:\WINDOWS\system32\MSCTF.dll"
base 0x76fd0000 size 0x0007f000 entry 0x76fd3048 "CLBCATQ.DLL" "C:\WINDOWS\system32\CLBCATQ.DLL"
base 0x77050000 size 0x000c5000 entry 0x77051055 "COMRes.dll" "C:\WINDOWS\system32\COMRes.dll"
base 0x03680000 size 0x002c5000 entry 0x00000000 "xpsp2res.dll" "C:\WINDOWS\system32\xpsp2res.dll"
base 0x6d910000 size 0x00071000 entry 0x6d92a779 "D3DIM.DLL" "C:\WINDOWS\system32\D3DIM.DLL"
base 0x68000000 size 0x00036000 entry 0x68014e88 "rsaenh.dll" "C:\WINDOWS\system32\rsaenh.dll"
base 0x71a50000 size 0x0003f000 entry 0x71a514cd "mswsock.dll" "C:\WINDOWS\system32\mswsock.dll"
base 0x662b0000 size 0x00058000 entry 0x662e7a5b "hnetcfg.dll" "C:\WINDOWS\system32\hnetcfg.dll"
base 0x71a90000 size 0x00008000 entry 0x71a9142e "wshtcpip.dll" "C:\WINDOWS\System32\wshtcpip.dll"
base 0x71ad0000 size 0x00009000 entry 0x71ad1039 "wsock32.dll" "C:\WINDOWS\system32\wsock32.dll"
base 0x76ee0000 size 0x0003c000 entry 0x76ee32ad "rasapi32.dll" "C:\WINDOWS\system32\rasapi32.dll"
base 0x76e90000 size 0x00012000 entry 0x76e91260 "rasman.dll" "C:\WINDOWS\system32\rasman.dll"
base 0x76eb0000 size 0x0002f000 entry 0x76eb13a0 "TAPI32.dll" "C:\WINDOWS\system32\TAPI32.dll"
base 0x76e80000 size 0x0000e000 entry 0x76e81bad "rtutils.dll" "C:\WINDOWS\system32\rtutils.dll"
base 0x722b0000 size 0x00005000 entry 0x722b1110 "sensapi.dll" "C:\WINDOWS\system32\sensapi.dll"
base 0x7e1e0000 size 0x000a2000 entry 0x7e1e1787 "urlmon.dll" "C:\WINDOWS\system32\urlmon.dll"
base 0x76f20000 size 0x00027000 entry 0x76f2ac8c "DNSAPI.dll" "C:\WINDOWS\system32\DNSAPI.dll"
base 0x76c30000 size 0x0002e000 entry 0x76c31529 "WINTRUST.dll" "C:\WINDOWS\system32\WINTRUST.dll"
base 0x76c90000 size 0x00028000 entry 0x76c9126d "IMAGEHLP.dll" "C:\WINDOWS\system32\IMAGEHLP.dll"
base 0x73b30000 size 0x00015000 entry 0x73b32a83 "mscms.dll" "C:\WINDOWS\system32\mscms.dll"
base 0x73000000 size 0x00026000 entry 0x730054a5 "WINSPOOL.DRV" "C:\WINDOWS\system32\WINSPOOL.DRV"
base 0x66e90000 size 0x00041000 entry 0x66e91345 "icm32.dll" "C:\WINDOWS\system32\icm32.dll"
base 0x76fc0000 size 0x00006000 entry 0x76fc142f "rasadhlp.dll" "C:\WINDOWS\system32\rasadhlp.dll"
base 0x72d20000 size 0x00009000 entry 0x72d243cd "wdmaud.drv" "C:\WINDOWS\system32\wdmaud.drv"
base 0x72d10000 size 0x00008000 entry 0x72d12575 "msacm32.drv" "C:\WINDOWS\system32\msacm32.drv"
base 0x77bd0000 size 0x00007000 entry 0x77bd33bd "midimap.dll" "C:\WINDOWS\system32\midimap.dll"
base 0x73ee0000 size 0x00004000 entry 0x73ee1021 "KsUser.dll" "C:\WINDOWS\system32\KsUser.dll"

[Register memory]
ebx 110d7350 |<00>00 20 41 00 00 a0 41 00 00 80 3f 00 00 a0 40 | .. A...A...?...@ |
110d7360 | 00 00 80 3f ac c5 27 37 00 00 00 40 00 00 40 40 | ...?..'7...@..@@ |
ecx 0fbc8e50 |<34>26 f4 00 01 00 00 00 01 00 00 00 00 00 c8 41 | 4&.............A |
0fbc8e60 | 00 00 c8 41 fc d7 3e 40 00 00 80 3f 00 00 80 3f | ...A..>@...?...? |
esi 0fbc8e50 |<34>26 f4 00 01 00 00 00 01 00 00 00 00 00 c8 41 | 4&.............A |
0fbc8e60 | 00 00 c8 41 fc d7 3e 40 00 00 80 3f 00 00 80 3f | ...A..>@...?...? |
edi 11055af0 |<34>26 f4 00 01 00 00 00 00 00 00 00 cd 13 54 3f | 4&............T? |
11055b00 | d9 0e 1f 3f db 0f 49 3f ab aa aa 3f 00 00 80 3e | ...?..I?...?...> |
ebp 0013f700 | <50>f7 13 00 16 37 70 00 00 00 80 3f | P....7p....? |
0013f710 | 00 03 00 00 00 00 00 00 00 00 c8 41 00 00 c8 42 | ...........A...B |
0013f720 | 00 00 48 43 | ..HC |

[Extra]
ScriptHeap: 52.18MB/65.96MB (10); 6.57MB

[ellacharmed]

That's not a machine equipped for Sims. Sorry. :(

http://www.cpubenchmark.net/cpu.php?cpu=AMD+Athlon+64+3700%2B
Weak CPU, 2GB RAM and a dubious GPU performance - all make a very very bad combo.

[shady180]

Just for comparison sake, I can still run sims 3 on my old comp without issues.

Asus p5ne-SLI
Intel Core2 q6600 2.4
nvidiaGT430 1gb gpu
4gb ram (1024x2, 1024x2)
550w NZXT PSU

You could build something comparable for very little, although i'd suggest an upgrade to a mobo with LGA 1155 socket

[Van4esko]

Thanks for the info ,people. Guess, I'll have to retreat from playing the game...Sad,but facts are facts ...so...let the by-gones be by-gones... =]