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View Full Version : My Sims 3 freezes in Live Mode! PLEASE HELP :(


super_ryanism
20th Nov 2011, 11:35 PM
I installed Sims 3 about 4 days ago. For the first 3 days, it ran normal and nothing really happened.
On the 4th day, it keeps freezing for every 10 seconds but everything surround sims still moves!
I have read the posts about this and people used to have this problem got advice to download something but I dont know how it works and where to download it.
Can somebody nice enough to tell me what's wrong and the causes and help me to solve this problem! Please!
thanks so much :D
By the way, i have Sims 3 Pet, and Sims Generations!


My specs:
------------------
System Information
------------------
Time of this report: 11/20/2011, 19:19:31
Machine name: OWNER-HP
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion dv6 Notebook PC
BIOS: InsydeH2O Version CCB.03.61.09F.21
Processor: AMD A8-3500M APU with Radeon(tm) HD Graphics (4 CPUs), ~1.5GHz
Memory: 6144MB RAM
Available OS Memory: 5610MB RAM
Page File: 3060MB used, 8159MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon(TM) HD 6620G
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9641)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9641&SUBSYS_358D103C&REV_00
Display Memory: 4044 MB
Dedicated Memory: 1495 MB
Shared Memory: 2549 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SEC4251
Native Mode: 1366 x 768(p) (60.031Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1083 (English)
Driver Version: 8.861.1.2000
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/5/2011 14:11:22, 811008 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D501-11CF-B777-8715BEC2C535}
Vendor ID: 0x1002
Device ID: 0x9641
SubSys ID: 0x358D103C
Revision ID: 0x0000
Driver Strong Name: oem19.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Sumo_Mobile_PXAA:8.861.1.2000:pci\ven_1002&dev_9641&subsys_358d103c
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers and Headphones (IDT High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_103C358D&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6330.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/7/2011 19:46:33, 521728 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Communications Headphones (IDT High Definition Audio CODEC)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_103C358D&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6330.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/7/2011 19:46:33, 521728 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Integrated Microphone Array (IDT High Definition Audio CODEC)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: stwrt64.sys
Driver Version: 6.10.6330.0000 (English)
Driver Attributes: Final Retail
Date and Size: 11/7/2011 19:46:33, 521728 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: External Mic (IDT High Definition Audio CODEC)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: stwrt64.sys
Driver Version: 6.10.6330.0000 (English)
Driver Attributes: Final Retail
Date and Size: 11/7/2011 19:46:33, 521728 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Microsoft Hardware USB Wireless Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x00E1
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1022, 0x7807
| Matching Device ID: usb\root_hub
| Service: usbhub
|
+-+ Microsoft Hardware USB Wireless Mouse
| | Vendor/Product ID: 0x045E, 0x00E1
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\vid_045e&pid_00e1
| | Lower Filters: dc3d
| | Service: HidUsb
| |
| +-+ HID-compliant consumer control device
| | | Vendor/Product ID: 0x045E, 0x00E1
| | | Matching Device ID: hid_device_up:000c_u:0001
| | |
| +-+ HID-compliant mouse
| | | Vendor/Product ID: 0x045E, 0x00E1
| | | Matching Device ID: hid_device_system_mouse
| | | Service: mouhid

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *syn1e46
| Upper Filters: SynTP
| Service: i8042prt
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 394.1 GB
Total Space: 595.2 GB
File System: NTFS
Model: TOSHIBA MK6476GSX SATA Disk Device

Drive: D:
Free Space: 1.7 GB
Total Space: 14.9 GB
File System: NTFS
Model: TOSHIBA MK6476GSX SATA Disk Device

Drive: G:
Free Space: 0.1 GB
Total Space: 0.1 GB
File System: FAT32
Model: TOSHIBA MK6476GSX SATA Disk Device

Drive: E:
Model: hp DVDWBD TS-LB23L SATA CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

Drive: F:
Model: DTSOFT Virtual CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_780F&SUBSYS_00000000&REV_40\3&2411E6FE&3&A4
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_358D103C&REV_11\3&2411E6FE&3&90
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_1707&SUBSYS_12341022&REV_00\3&2411E6FE&3&10
Driver: n/a

Name: AMD Radeon HD 6750M
Device ID: PCI\VEN_1002&DEV_6741&SUBSYS_358D103C&REV_00\4&274AA17B&0&0010
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_1022&DEV_780E&SUBSYS_358D103C&REV_11\3&2411E6FE&3&A3
Driver: n/a

Name: AMD SATA Controller
Device ID: PCI\VEN_1022&DEV_7804&SUBSYS_358D103C&REV_00\3&2411E6FE&3&88
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1705&SUBSYS_17051022&REV_00\3&2411E6FE&3&00
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_1714&SUBSYS_358D103C&REV_00\3&2411E6FE&3&09
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1022&DEV_780D&SUBSYS_358D103C&REV_01\3&2411E6FE&3&A2
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1719&SUBSYS_00000000&REV_00\3&2411E6FE&3&C7
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1704&SUBSYS_00000000&REV_00\3&2411E6FE&3&C4
Driver: n/a

Name: Ralink RT5390 802.11b/g/n WiFi Adapter
Device ID: PCI\VEN_1814&DEV_5390&SUBSYS_1636103C&REV_00\4&2190249&0&0028
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1022&DEV_780C&SUBSYS_358D103C&REV_40\3&2411E6FE&3&A1
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1718&SUBSYS_00000000&REV_00\3&2411E6FE&3&C5
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1703&SUBSYS_00000000&REV_00\3&2411E6FE&3&C3
Driver: n/a

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_358D103C&REV_06\4&39FB9FE0&0&0020
Driver: n/a

Name: AMD SMBus
Device ID: PCI\VEN_1022&DEV_780B&SUBSYS_358D103C&REV_13\3&2411E6FE&3&A0
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1716&SUBSYS_00000000&REV_00\3&2411E6FE&3&C6
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1702&SUBSYS_00000000&REV_00\3&2411E6FE&3&C2
Driver: n/a

Name: Realtek PCIE CardReader
Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_358D103C&REV_01\4&706F41E&0&0030
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_358D103C&REV_11\3&2411E6FE&3&9A
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_170B&SUBSYS_12341022&REV_00\3&2411E6FE&3&30
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1701&SUBSYS_00000000&REV_00\3&2411E6FE&3&C1
Driver: n/a

Name: AMD USB 3.0 Host Controller
Device ID: PCI\VEN_1022&DEV_7812&SUBSYS_358D103C&REV_03\3&2411E6FE&3&81
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_358D103C&REV_11\3&2411E6FE&3&92
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_170A&SUBSYS_12341022&REV_00\3&2411E6FE&3&28
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1700&SUBSYS_00000000&REV_43\3&2411E6FE&3&C0
Driver: n/a

Name: AMD USB 3.0 Host Controller
Device ID: PCI\VEN_1022&DEV_7812&SUBSYS_358D103C&REV_03\3&2411E6FE&3&80
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_358D103C&REV_11\3&2411E6FE&3&98
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_1709&SUBSYS_12341022&REV_00\3&2411E6FE&3&20
Driver: n/a

Name: AMD Radeon(TM) HD 6620G
Device ID: PCI\VEN_1002&DEV_9641&SUBSYS_358D103C&REV_00\3&2411E6FE&3&08
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3538.0513
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3538.0513
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
CyberLink Audio Wizard,0x00201010,1,1,CLAudWizard.ax,1.00.0000.4414
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
CyberLink Line21 Decoder (PDVD10),0x00200000,0,2,CLLine21.ax,4.00.0000.10324
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
CyberLink DVD Navigator (PDVD10),0x00200000,0,3,CLNavX.ax,8.01.0000.2828
CyberLink AudioCD Filter (PDVD10),0x00200000,0,1,CLAudioCD.ax,5.00.0000.7823
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
CyberLink Matroska Splitter(PDVD10),0x00200000,1,2,CLMKVSplter.ax,1.00.0000.1902
CyberLink TimeStretch Filter (PDVD10),0x00200000,1,1,clauts.ax,2.00.0000.3404
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
CyberLink RealMedia Splitter(PDVD10),0x00600000,1,1,CLRMSplitter.ax,1.00.0000.1706
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,3.04.0000.3408
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
PlayReady DMO Wrapper,0x00600002,1,1,PRDMOW~1.DLL,1.03.2297.0000
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
CyberLink Audio Decoder (PDVD10),0x00201000,1,1,Claud.ax,8.04.0000.3525
CyberLink Video/SP Decoder (PDVD10),0x00602000,2,3,CLVsd.ax,8.04.0000.2505
CyberLink HD/BD Mixer (PDVD10),0x00200000,1,2,CLHBMixer.ax,2.00.0000.3407
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
MS PR Source Filter,0x00200000,0,2,PRSource.dll,1.03.2297.0000
CyberLink Audio Effect (PDVD10),0x00200000,1,1,ClAudFx.ax,6.00.0000.7225
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3538.0513
CyberLink AVCHD Navigator,0x00600000,0,3,CLAVCHDNav.ax,2.00.0000.4516
CyberLink Digest Filter (PDVD10),0x00200000,2,2,DigestFilter.dll,1.00.0000.4028
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
Cyberlink SubTitle Importor (PDVD10),0x00200000,2,1,CLSubTitle.ax,2.00.0000.1021
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
CyberLink HAM Decoder,0x00600000,0,1,CLCvd.ax,1.00.7190.3125
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
CyberLink Tzan Filter (PDVD10),0x00200000,1,1,CLTzan.ax,3.05.0000.3824
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
CyberLink RealVideo Decoder(PDVD10),0x00600000,1,1,CLRMVD.ax,1.00.0000.1225
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
Cyberlink SubTitle Importor 2.0 (PDVD10),0x00200000,1,0,CLSubTitle.ax,2.00.0000.1021
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
CyberLink Video Decoder (PDVD10),0x00200000,1,2,CLCvd.ax,1.00.7190.3125
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
CyberLink MPEG-4 Splitter (PDVD10),0x00600000,1,2,clm4splt.ax,1.01.0000.2906
CyberLink RealAudio Decoder(PDVD10),0x00600000,1,1,CLRMAud.ax,1.00.0000.1225
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
CyberLink FLV Splitter(PDVD10),0x00800001,1,1,CLFLVSplitter.ax,1.00.0000.2027
Cyberlink Demuxer 2.0,0x00200000,1,1,CLDemuxer2.ax,2.00.0006.2518
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514

Audio Capture Sources:
Integrated Microphone Array (ID,0x00200000,0,0,qcap.dll,6.06.7601.17514
External Mic (IDT High Definiti,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514

WDM Streaming Capture Devices:
,0x00000000,0,0,,
,0x00000000,0,0,,
MicIn,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
MuxedIn1,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
CyberLink Webcam Splitter,0x00200000,0,1,ksproxy.ax,6.01.7601.17514
HP TrueVision HD,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
Dock HpOut,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
LineOut,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,
,0x00000000,0,0,,

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
CyberLink Webcam Splitter,0x00200000,0,1,ksproxy.ax,6.01.7601.17514
HP TrueVision HD,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17528
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17528
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17528
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17528

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers and Headphones (IDT Hi,0x00200000,1,0,quartz.dll,6.06.7601.17514
CyberLink Audio Renderer (PDVD10),0x00200000,1,0,cladr.ax,7.00.0000.3603
Communications Headphones (IDT ,0x00200000,1,0,quartz.dll,6.06.7601.17514
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Communications Headphones (IDT High Definition Audio CODEC),0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Speakers and Headphones (IDT High Definition Audio CODEC),0x00200000,1,0,quartz.dll,6.06.7601.17514

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

Mootilda
21st Nov 2011, 12:33 AM
You should probably provide us with your system specs:
http://simswiki.info/wiki.php?title=Game_Help:System_Specs

simsample
21st Nov 2011, 02:16 AM
Please try the Game Problem guide:
Game Help:Sims 3 Game Problem
As that will help you to determine the cause of the problem.

Also please try everything suggested here:
Game Help:Intermittent Freezes

If you still have problems after trying the help articles, then please post here:
http://www.modthesims.info/forumdisplay.php?f=551