Hello all.

I open up the launcher through Origin, and click play. Nothing happens afterwards. It generates an Xcept file each time, so I have pasted the information in the Xcept text file in a comment below the post. I hope it can be of some help.

I just re-installed all of my expansions, stuff packs, and base game, and there is no CC at all present in my game. The error still occurs. I am running Windows 8, and have had no problems with the game in the past. Please. I cannot play my game at all, and it's very upsetting. If someone could please help, I would greatly appreciate it.

[Build info]
Application: Sims3
BuildTime: 2014-01-16-1625
BuildUser: slcbuilder
BuildHost: SLC1-BUILD111
BuildConfig: Release
BuldVersion: 0.2.0.209
Commandline: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe


[System info]
Computer name: XEUS
Computer DNS name: Xeus
User name: Hawthorn
EA_PLATFORM: Windows on X86
OS name: Windows Vista
OS version number: 6.2.9200
OS service pack:
Debugger present: no
CPU count: 4
Processor type: x86
Processor level: 6
Processor revision: 14857
Memory load: 42%
Total physical memory: 3911 Mb
Available physical memory: 2263 Mb
Total page file memory: 6503 Mb
Available page file memory: 4430 Mb
Total virtual memory: 4095 Mb
Free virtual memory: 3892 Mb

[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1400
App path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe
App version: 0.2.0.209

[Exception info]
date: 2014-09-20
time: 14.41.21
type: ACCESS_VIOLATION reading address 0x00000000
address: 0x00000000 <unknown module>

[Call stack]

0x00000000

C:\Windows\SYSTEM32\nvumdshim.dll
0x71368e99

C:\Windows\SYSTEM32\nvumdshim.dll
0x71368e37

C:\Windows\SYSTEM32\nvumdshim.dll
0x713661e6

C:\Windows\SYSTEM32\nvumdshim.dll
0x71366193

C:\Windows\SYSTEM32\d3d11.dll
0x65ef3d7e

C:\Windows\SYSTEM32\d3d11.dll
0x65ef3acb

C:\Windows\SYSTEM32\d3d11.dll
0x65ec1313

C:\Windows\SYSTEM32\d3d11.dll
0x65ec1267

C:\Windows\SYSTEM32\d3d11.dll
0x65ec985f

C:\Windows\SYSTEM32\d3d11.dll
0x65ec1313

C:\Windows\SYSTEM32\d3d11.dll
0x65ec1267

C:\Windows\SYSTEM32\d3d11.dll
0x65ed22ee

C:\Windows\SYSTEM32\dxdiagn.dll
0x686b40b4

C:\Windows\SYSTEM32\dxdiagn.dll
0x686b435d

C:\Windows\SYSTEM32\dxdiagn.dll
0x686bd51b

C:\Windows\SYSTEM32\dxdiagn.dll
0x686bbe14

C:\Windows\SYSTEM32\dxdiagn.dll
0x686bbbd7

C:\Windows\SYSTEM32\dxdiagn.dll
0x686b9a44


[Stack data]
00188aa0 | 00 00 00 00 00 00 00 00<99>8e 36 71 90 c3 87 04 | ..........6q.... |
00188ab0 | 02 00 00 00 08 00 00 00 cc 8a 18 00 01 00 00 00 | ................ |
00188ac0 | 77 8b 18 00 7c 8b 18 00 54 54 d8 04 00 00 00 00 | w...|...TT...... |
00188ad0 | 3c c2 87 04 f0 8a 18 00 37 8e 36 71 02 00 00 00 | <.......7.6q.... |
00188ae0 | 08 00 00 00 18 8b 18 00 01 00 00 00 77 8b 18 00 | ............w... |
00188af0 | 20 8b 18 00 e6 61 36 71 d8 b9 87 04 02 00 00 00 | ....a6q........ |
00188b00 | 08 00 00 00 18 8b 18 00 01 00 00 00 77 8b 18 00 | ............w... |
00188b10 | b0 8b 18 00 7c ef d7 04 00 00 00 00 48 57 d8 04 | ....|.......HW.. |
00188b20 | 3c 8b 18 00 93 61 36 71 02 00 00 00 08 00 00 00 | <....a6q........ |
00188b30 | 7c 8b 18 00 01 00 00 00 77 8b 18 00 ec 8b 18 00 | |.......w....... |
00188b40 | 7e 3d ef 65 54 54 d8 04 02 00 00 00 08 00 00 00 | ~=.eTT.......... |
00188b50 | 7c 8b 18 00 01 00 00 00 77 8b 18 00 fe 40 85 66 | |[email protected] |
00188b60 | 7c 2a 6a 68 fc 80 d7 04 2c 8d 18 00 20 00 20 00 | |*jh....,... . . |
00188b70 | 20 00 20 00 20 00 20 00 00 00 00 00 00 00 00 00 | . . . ......... |
00188b80 | 7c ef d7 04 38 54 d8 04 00 00 00 00 00 00 00 00 | |...8T.......... |
00188b90 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
00188ba0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
00188bb0 | bc ea d7 04 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
00188bc0 | 00 00 00 00 00 00 00 00 00 00 00 00 c4 8b 18 00 | ................ |
00188bd0 | a0 8b d7 04 f2 40 85 66 00 00 00 00 10 8c 18 00 | [email protected]........ |
00188be0 | b1 df f4 65 02 00 00 00 00 00 00 00 1c 8c 18 00 | ...e............ |
00188bf0 | cb 3a ef 65 bc ea d7 04 82 47 85 66 7c 2a 6a 68 | .:.e.....G.f|*jh |
00188c00 | d4 98 ec 65 2c 8d 18 00 00 00 00 00 f8 8b 18 00 | ...e,........... |
00188c10 | cc df 18 00 30 e0 f4 65 00 00 00 00 3c 8c 18 00 | ....0..e....<... |
00188c20 | 13 13 ec 65 fc 80 d7 04 7c 2a 6a 68 2c 8d 18 00 | ...e....|*jh,... |
00188c30 | 00 00 00 00 00 00 00 00 2c 8d 18 00 50 8c 18 00 | ........,...P... |
00188c40 | 67 12 ec 65 fc 80 d7 04 00 00 00 00 7c 2a 6a 68 | g..e........|*jh |
00188c50 | 6c 8c 18 00 5f 98 ec 65 fc 80 d7 04 68 98 ec 65 | l..._..e....h..e |
00188c60 | 7c 2a 6a 68 2c 8d 18 00 98 13 ec 65 8c 8c 18 00 | |*jh,......e.... |
00188c70 | 13 13 ec 65 fc 7d d7 04 7c 2a 6a 68 2c 8d 18 00 | ...e.}..|*jh,... |
00188c80 | 14 00 00 00 24 14 ec 65 7c 2a 6a 68 a0 8c 18 00 | ....$..e|*jh.... |
00188c90 | 67 12 ec 65 fc 7d d7 04 01 00 00 00 2c 8d 18 00 | g..e.}......,... |
00188ca0 | c4 8c 18 00 ee 22 ed 65 fc 7d d7 04 38 13 ec 65 | .....".e.}..8..e |

[Instruction data]
Instruction pointer appears to point to invalid memory.

[Registers]
eip: 00000000
eax: 0487c390
ebx: 04d7eabc
ecx: 00000000
edx: 00000002
esi: 0487b9d8
edi: 00188b18
ebp: 00188ad4
efl: 00010246
esp: 00188aa8

[Modules]
base 0x00400000 size 0x00e5b000 entry 0x00f7fd51 "TS3W.exe" "C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe"
base 0x77950000 size 0x00157000 entry 0x00000000 "ntdll.dll" "C:\Windows\SYSTEM32\ntdll.dll"
base 0x75bf0000 size 0x00130000 entry 0x75c00005 "KERNEL32.DLL" "C:\Windows\SYSTEM32\KERNEL32.DLL"
base 0x75110000 size 0x000a6000 entry 0x7511c412 "KERNELBASE.dll" "C:\Windows\SYSTEM32\KERNELBASE.dll"
base 0x716a0000 size 0x000a7000 entry 0x716a2dda "apphelp.dll" "C:\Windows\system32\apphelp.dll"
base 0x5ff60000 size 0x00270000 entry 0x5ff62034 "AcLayers.DLL" "C:\Windows\AppPatch\AcLayers.DLL"
base 0x75700000 size 0x000b1000 entry 0x7570c265 "msvcrt.dll" "C:\Windows\SYSTEM32\msvcrt.dll"
base 0x77770000 size 0x00116000 entry 0x7777fb8e "USER32.dll" "C:\Windows\SYSTEM32\USER32.dll"
base 0x759f0000 size 0x000fd000 entry 0x75a3f5eb "GDI32.dll" "C:\Windows\SYSTEM32\GDI32.dll"
base 0x76680000 size 0x010c5000 entry 0x76681104 "SHELL32.dll" "C:\Windows\SYSTEM32\SHELL32.dll"
base 0x751c0000 size 0x00040000 entry 0x751c65ae "SHLWAPI.dll" "C:\Windows\SYSTEM32\SHLWAPI.dll"
base 0x75240000 size 0x0008b000 entry 0x752441fe "OLEAUT32.dll" "C:\Windows\SYSTEM32\OLEAUT32.dll"
base 0x74b90000 size 0x00013000 entry 0x74b91030 "MPR.dll" "C:\Windows\SYSTEM32\MPR.dll"
base 0x75490000 size 0x001af000 entry 0x754910d4 "SETUPAPI.dll" "C:\Windows\SYSTEM32\SETUPAPI.dll"
base 0x718f0000 size 0x00003000 entry 0x00000000 "sfc.dll" "C:\Windows\SYSTEM32\sfc.dll"
base 0x72a70000 size 0x00060000 entry 0x72a72a49 "WINSPOOL.DRV" "C:\Windows\SYSTEM32\WINSPOOL.DRV"
base 0x76160000 size 0x000ac000 entry 0x761904fd "RPCRT4.dll" "C:\Windows\SYSTEM32\RPCRT4.dll"
base 0x75350000 size 0x00136000 entry 0x75353912 "combase.dll" "C:\Windows\SYSTEM32\combase.dll"
base 0x75010000 size 0x00046000 entry 0x750111f1 "CFGMGR32.dll" "C:\Windows\SYSTEM32\CFGMGR32.dll"
base 0x77750000 size 0x0001e000 entry 0x7775113e "DEVOBJ.dll" "C:\Windows\SYSTEM32\DEVOBJ.dll"
base 0x74ff0000 size 0x0001c000 entry 0x74ffac91 "SspiCli.dll" "C:\Windows\SYSTEM32\SspiCli.dll"
base 0x74d40000 size 0x0000e000 entry 0x74d41005 "sfc_os.DLL" "C:\Windows\SYSTEM32\sfc_os.DLL"
base 0x74fe0000 size 0x00009000 entry 0x74fe1005 "CRYPTBASE.dll" "C:\Windows\SYSTEM32\CRYPTBASE.dll"
base 0x750d0000 size 0x00034000 entry 0x750dc9c9 "sechost.dll" "C:\Windows\SYSTEM32\sechost.dll"
base 0x74f80000 size 0x00051000 entry 0x74f84955 "bcryptPrimitives.dll" "C:\Windows\SYSTEM32\bcryptPrimitives.dll"
base 0x75af0000 size 0x00020000 entry 0x75af1005 "IMM32.DLL" "C:\Windows\system32\IMM32.DLL"
base 0x75b10000 size 0x000dc000 entry 0x75b110db "MSCTF.dll" "C:\Windows\SYSTEM32\MSCTF.dll"
base 0x68780000 size 0x001b5000 entry 0x687c01a9 "d3d9.dll" "C:\Windows\SYSTEM32\d3d9.dll"
base 0x02fd0000 size 0x00267000 entry 0x031eaf6c "d3dx9_31.dll" "C:\Windows\SYSTEM32\d3dx9_31.dll"
base 0x6b3b0000 size 0x000d9000 entry 0x6b3b105e "DDRAW.dll" "C:\Windows\SYSTEM32\DDRAW.dll"
base 0x73070000 size 0x00022000 entry 0x7307daa9 "iphlpapi.dll" "C:\Windows\SYSTEM32\iphlpapi.dll"
base 0x75ec0000 size 0x001b9000 entry 0x75ec1072 "WININET.dll" "C:\Windows\SYSTEM32\WININET.dll"
base 0x764a0000 size 0x000ae000 entry 0x764a1005 "ADVAPI32.dll" "C:\Windows\SYSTEM32\ADVAPI32.dll"
base 0x76550000 size 0x00119000 entry 0x765510f0 "ole32.dll" "C:\Windows\SYSTEM32\ole32.dll"
base 0x71860000 size 0x00087000 entry 0x71890dce "MSVCP80.dll" "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6910_none_d089c358442de345\MSVCP80.dll"
base 0x729c0000 size 0x0009b000 entry 0x729c232b "MSVCR80.dll" "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6910_none_d089c358442de345\MSVCR80.dll"
base 0x72210000 size 0x00014000 entry 0x00000000 "USP10.dll" "C:\Windows\SYSTEM32\USP10.dll"
base 0x72c60000 size 0x00129000 entry 0x72cc93ea "dbghelp.dll" "C:\Windows\SYSTEM32\dbghelp.dll"
base 0x759e0000 size 0x00006000 entry 0x759e1005 "PSAPI.DLL" "C:\Windows\SYSTEM32\PSAPI.DLL"
base 0x74bc0000 size 0x00008000 entry 0x74bc10c5 "VERSION.dll" "C:\Windows\SYSTEM32\VERSION.dll"
base 0x72380000 size 0x00012000 entry 0x72381180 "NETAPI32.dll" "C:\Windows\SYSTEM32\NETAPI32.dll"
base 0x76080000 size 0x00050000 entry 0x760810b1 "WS2_32.dll" "C:\Windows\SYSTEM32\WS2_32.dll"
base 0x686f0000 size 0x00084000 entry 0x686f1682 "DSOUND.dll" "C:\Windows\SYSTEM32\DSOUND.dll"
base 0x74700000 size 0x00021000 entry 0x747036ba "WINMM.dll" "C:\Windows\SYSTEM32\WINMM.dll"
base 0x71fa0000 size 0x00019000 entry 0x71fa1690 "dwmapi.dll" "C:\Windows\SYSTEM32\dwmapi.dll"
base 0x6b4c0000 size 0x00007000 entry 0x6b4c1190 "DCIMAN32.dll" "C:\Windows\SYSTEM32\DCIMAN32.dll"
base 0x750c0000 size 0x00008000 entry 0x750c1520 "NSI.dll" "C:\Windows\SYSTEM32\NSI.dll"
base 0x72ed0000 size 0x00008000 entry 0x72ed112d "WINNSI.DLL" "C:\Windows\SYSTEM32\WINNSI.DLL"
base 0x75d20000 size 0x0019b000 entry 0x75dcd40a "iertutil.dll" "C:\Windows\SYSTEM32\iertutil.dll"
base 0x720d0000 size 0x0000b000 entry 0x720d1520 "netutils.dll" "C:\Windows\SYSTEM32\netutils.dll"
base 0x720b0000 size 0x0001c000 entry 0x720b13e0 "srvcli.dll" "C:\Windows\SYSTEM32\srvcli.dll"
base 0x720a0000 size 0x00010000 entry 0x720a1176 "wkscli.dll" "C:\Windows\SYSTEM32\wkscli.dll"
base 0x71e00000 size 0x0003f000 entry 0x71e02a1a "POWRPROF.dll" "C:\Windows\SYSTEM32\POWRPROF.dll"
base 0x73490000 size 0x0002a000 entry 0x7349127a "WINMMBASE.dll" "C:\Windows\SYSTEM32\WINMMBASE.dll"
base 0x002e0000 size 0x00016000 entry 0x002e801f "xinput1_3.dll" "C:\Windows\SYSTEM32\xinput1_3.dll"
base 0x6b490000 size 0x00023000 entry 0x6b4a9094 "glu32.dll" "C:\Windows\SYSTEM32\glu32.dll"
base 0x6be80000 size 0x000ce000 entry 0x6bf22134 "OPENGL32.dll" "C:\Windows\SYSTEM32\OPENGL32.dll"
base 0x74f00000 size 0x00075000 entry 0x74f028dd "SHCORE.dll" "C:\Windows\SYSTEM32\SHCORE.dll"
base 0x74e70000 size 0x00088000 entry 0x74e77c79 "uxtheme.dll" "C:\Windows\system32\uxtheme.dll"
base 0x71330000 size 0x000cf000 entry 0x7134bf20 "nvumdshim.dll" "C:\Windows\SYSTEM32\nvumdshim.dll"
base 0x71540000 size 0x00035000 entry 0x7154baa9 "nvinit.dll" "C:\Windows\SYSTEM32\nvinit.dll"
base 0x0f000000 size 0x00006000 entry 0x0f001006 "detoured.dll" "C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\detoured.dll"
base 0x6b7b0000 size 0x00049000 entry 0x6b7b9cb2 "nvd3d9wrap.dll" "C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvd3d9wrap.dll"
base 0x6b4d0000 size 0x00038000 entry 0x6b4d2acc "nvdxgiwrap.dll" "C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll"
base 0x66520000 size 0x00272000 entry 0x666adbe3 "nvapi.dll" "C:\Windows\SYSTEM32\nvapi.dll"
base 0x75070000 size 0x00043000 entry 0x75072c1a "WINTRUST.dll" "C:\Windows\SYSTEM32\WINTRUST.dll"
base 0x757c0000 size 0x00188000 entry 0x757c109d "CRYPT32.dll" "C:\Windows\SYSTEM32\CRYPT32.dll"
base 0x75220000 size 0x00012000 entry 0x752222b2 "MSASN1.dll" "C:\Windows\SYSTEM32\MSASN1.dll"
base 0x61240000 size 0x0067d000 entry 0x6172e60f "igdumd32.dll" "C:\Windows\system32\igdumd32.dll"
base 0x5f0b0000 size 0x00ead000 entry 0x5f747b90 "nvd3dum.dll" "C:\Windows\system32\nvd3dum.dll"
base 0x752d0000 size 0x00074000 entry 0x752d4b8e "clbcatq.dll" "C:\Windows\SYSTEM32\clbcatq.dll"
base 0x686a0000 size 0x00041000 entry 0x686d40d8 "dxdiagn.dll" "C:\Windows\SYSTEM32\dxdiagn.dll"
base 0x66070000 size 0x0005c000 entry 0x6607bead "dxgi.dll" "C:\Windows\SYSTEM32\dxgi.dll"
base 0x65ec0000 size 0x001a3000 entry 0x65ed567d "d3d11.dll" "C:\Windows\SYSTEM32\d3d11.dll"
base 0x74dd0000 size 0x0000b000 entry 0x74dd1249 "wbemprox.dll" "C:\Windows\system32\wbem\wbemprox.dll"
base 0x72230000 size 0x00070000 entry 0x722417c8 "wbemcomn.dll" "C:\Windows\SYSTEM32\wbemcomn.dll"
base 0x74d50000 size 0x0001a000 entry 0x74d51991 "CRYPTSP.dll" "C:\Windows\SYSTEM32\CRYPTSP.dll"
base 0x715e0000 size 0x0003e000 entry 0x715e14ae "rsaenh.dll" "C:\Windows\system32\rsaenh.dll"
base 0x74dc0000 size 0x00010000 entry 0x74dc10a8 "wbemsvc.dll" "C:\Windows\system32\wbem\wbemsvc.dll"
base 0x71950000 size 0x000c2000 entry 0x7196961d "fastprox.dll" "C:\Windows\system32\wbem\fastprox.dll"
base 0x71850000 size 0x0000a000 entry 0x71851186 "winbrand.dll" "C:\Windows\system32\winbrand.dll"
base 0x5e4b0000 size 0x00bf5000 entry 0x5e4b37d0 "nvwgf2um.dll" "C:\Windows\system32\nvwgf2um.dll"
base 0x5de10000 size 0x00692000 entry 0x5dff42d7 "igd10umd32.dll" "C:\Windows\system32\igd10umd32.dll"

[Register memory]
eax 0487c390 |<08>d0 c1 5e c0 34 58 5e 00 00 00 00 00 00 00 00 | ...^.4X^........ |
0487c3a0 | 90 c3 87 04 0f 00 0b 00 0a 00 00 00 50 d2 bf 5e | ............P..^ |
ebx 04d7eab0 | <e0>68 ee 65 | .h.e |
04d7eac0 | 00 00 00 00 c0 17 4a 01 98 ea d7 04 fc 80 d7 04 | ......J......... |
04d7ead0 | f4 ea d7 04 30 00 ff ff 00 00 00 00 | ....0....... |
esi 0487b9d0 | <20>a9 3e 71 90 55 87 04 | .>q.U.. |
0487b9e0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0487b9f0 | ff ff ff ff ff ff ff ff | ........ |
edi 00188b10 | <00>00 00 00 48 57 d8 04 | ....HW.. |
00188b20 | 3c 8b 18 00 93 61 36 71 02 00 00 00 08 00 00 00 | <....a6q........ |
00188b30 | 7c 8b 18 00 01 00 00 00 | |....... |
ebp 00188ad0 | <f0>8a 18 00 37 8e 36 71 02 00 00 00 | ....7.6q.... |
00188ae0 | 08 00 00 00 18 8b 18 00 01 00 00 00 77 8b 18 00 | ............w... |
00188af0 | 20 8b 18 00 | ... |

[Extra]
(none)

Have you tried to launch the game from program files direct? Find the TSRW.exe in C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin
Hope this will help.