I know this probably isn't where I should put this, but when I go to the game help section I only find the option for sims 2 and sims 3, no medieval :/

So I've got Sims 3 on this computer, it runs fine. I've got Sims 3 AND Sims Medieval on my other computer(this one is my girlfriends) and they both run fine(the other computer is a sucky laptop, this one is a desktop that was previously used for gaming).

When I install Medieval on this computer the download dramatically slows down on SASFullBuild0.package, so much so that the first few times I thought it had stopped completely.

Once installed I try loading up the game and get this:









I desperately need help with this, my girlfriend has become addicted to this game and it's cutting into what little bit of gaming time I have :/

Does it have service pack 3? it needs to update something you can only install if you have service pack 3, think it was the latest version of .NET framework. I remember having the same problem on my 3rd computer, and that's what sorted it.
Hope this helps you.

It didn't work Do I need to reinstall the game after updating the service pack?

You might also need to add the executable to the list of DEP exceptions. Assuming you're running Vista or Win7 (although those dialogs look more like XP to me).

Are you running it from the launcher or the tsm.exe? I had some issues with the launcher that caused me similar problems.

Remmet: The computer in question is running XP

Grim: I've tried both, both give me the same results.

You also need to install the latest version of .NET framework.
I'd try running the game after you update first, and re-install if you still can't get it to work.

*fingers crossed* for you