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Old 30th Jan 2012, 5:44 PM Sims 3: Tried removing to re-install, but... #1
Svataben
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Join Date: Nov 1999
Posts: 19


I've made such a mess of things, I'm about to cry...

You see, I have two hard disks on my computer: C, which is called System, and D, which is called Data.

Everything goes straight to C, and it was getting filled completely, so I thought I'd move my Sims 3 to the empty D.
But I did it manually (clip and paste with the mouse), and something didn't work.

Then I thought, that I could just delete everything and re-install, starting with the sims 3 base game.

It won't let me. It claims that there is a version already installed, and that I must first remove it, if I wish to install.

I can't find the old version anywhere on hard disks C or D.

If I go to the control panel and pick remove program, sims stuff does appear, but when I then start removal, it tells me that it isn't at that location any more.
It's like it is telling me to remove something that isn't there, and until I do, I can't install anew.

Is there any way anyone can help me?
Old 30th Jan 2012, 5:50 PM #2
Whiterider
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Follow these instructions - Game Help:TS3 Uninstallwiki. Jump straight to the section "1.2.4 Cleaning up the Registry".

"On the page, punctuation performs its grammatical function, but in the mind of the reader it does more than that. It tells the reader how to hum the tune." - Lynn Truss, Eats, Shoots and Leaves
Old 30th Jan 2012, 6:26 PM #3
Svataben
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Test Subject

Join Date: Nov 1999
Posts: 19


Thank you so much, but sadly it didn't help. I did apparently have some registry issues which are now fixed, but they seem to not be the problem.

It says:

The installation program has registered that version 1.29.055 of The Sims 3 is already installed.

This installation program installs an earlier version (1.0.631).

You must uninstall the earlier version, before installing this version.
Old 30th Jan 2012, 6:33 PM #4
Svataben
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Test Subject

Join Date: Nov 1999
Posts: 19


When I go to the Control Panel, there is still a list of sims games, and when I press remove, I get an error message, with this being the reason (fejlkode means error code, fejlinformation means error information):

Fejlkode: -5005 : 0x80070002
Fejlinformation:
>Kernel\KernelMedia.cpp (95)
>SetupNew\setup.cpp (851)
PAPP:
PVENDOR:Electronic Arts (http://www.TheSims3.com)
PGUID:C05D8CDB-417D-4335-A38C-A0659EDFD6B8
$15.0.0.498
@Windows Vista Service Pack 2 (6002)
IE Version: 9.0.8112.16421
Old 30th Jan 2012, 7:09 PM #5
Whiterider
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You haven't deleted everything, in that case - there are either files or (more likely) registry entries left. If ccleaner didn't finish the job, do it manually, paying attention to the "backup" stage.

"On the page, punctuation performs its grammatical function, but in the mind of the reader it does more than that. It tells the reader how to hum the tune." - Lynn Truss, Eats, Shoots and Leaves
Old 30th Jan 2012, 8:23 PM #6
Svataben
Original Poster

Test Subject

Join Date: Nov 1999
Posts: 19


I think I broke my feeble brain, but it finally worked.
Let me tell you, tinkering in there scared me, even though I did make the backup.

I'm so incredibly grateful for your help! (Should you need someone beaten up, or some *ahem* favour performed, you may call on me - I think I love you.)
 


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