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Sims 3: Tried removing to re-install, but... #1 |
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Svataben
Original Poster
Test Subject
Join Date: Nov 1999 |
I've made such a mess of things, I'm about to cry... You see, I have two hard disks on my computer: C, which is called System, and D, which is called Data. Everything goes straight to C, and it was getting filled completely, so I thought I'd move my Sims 3 to the empty D. But I did it manually (clip and paste with the mouse), and something didn't work. Then I thought, that I could just delete everything and re-install, starting with the sims 3 base game. It won't let me. It claims that there is a version already installed, and that I must first remove it, if I wish to install. I can't find the old version anywhere on hard disks C or D. If I go to the control panel and pick remove program, sims stuff does appear, but when I then start removal, it tells me that it isn't at that location any more. It's like it is telling me to remove something that isn't there, and until I do, I can't install anew. Is there any way anyone can help me? |
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#2 |
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Whiterider
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Follow these instructions - Game Help:TS3 Uninstallwiki. Jump straight to the section "1.2.4 Cleaning up the Registry".
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"On the page, punctuation performs its grammatical function, but in the mind of the reader it does more than that. It tells the reader how to hum the tune." - Lynn Truss, Eats, Shoots and Leaves |
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#3 |
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Svataben
Original Poster
Test Subject
Join Date: Nov 1999 |
Thank you so much, but sadly it didn't help. I did apparently have some registry issues which are now fixed, but they seem to not be the problem. It says: The installation program has registered that version 1.29.055 of The Sims 3 is already installed. This installation program installs an earlier version (1.0.631). You must uninstall the earlier version, before installing this version. |
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#4 |
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Svataben
Original Poster
Test Subject
Join Date: Nov 1999 |
When I go to the Control Panel, there is still a list of sims games, and when I press remove, I get an error message, with this being the reason (fejlkode means error code, fejlinformation means error information): Fejlkode: -5005 : 0x80070002 Fejlinformation: >Kernel\KernelMedia.cpp (95) >SetupNew\setup.cpp (851) PAPP: PVENDOR:Electronic Arts (http://www.TheSims3.com) PGUID:C05D8CDB-417D-4335-A38C-A0659EDFD6B8 $15.0.0.498 @Windows Vista Service Pack 2 (6002) IE Version: 9.0.8112.16421 |
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#5 |
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Whiterider
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You haven't deleted everything, in that case - there are either files or (more likely) registry entries left. If ccleaner didn't finish the job, do it manually, paying attention to the "backup" stage. |
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"On the page, punctuation performs its grammatical function, but in the mind of the reader it does more than that. It tells the reader how to hum the tune." - Lynn Truss, Eats, Shoots and Leaves |
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#6 |
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Svataben
Original Poster
Test Subject
Join Date: Nov 1999 |
I think I broke my feeble brain, but it finally worked. Let me tell you, tinkering in there scared me, even though I did make the backup. I'm so incredibly grateful for your help! (Should you need someone beaten up, or some *ahem* favour performed, you may call on me - I think I love you.) |
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