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Old 1st Mar 2012, 08:16 PM DefaultNew game not loading #1
warrior5348
Original Poster

Test Subject

Join Date: Jul 2011
Posts: 2


Maybe I shouldn't say not loading, but I don't have the patience to watch the load bar crawl for a couple hours. The music while loading is choppy/intermitant. It is a fresh install of Sims 3 on a fresh install of Win7 64-bit, there is NO CC installed yet. The addons installed are WA, Nightlife, HELS, and Ambitions. All patched and up to date. To paint a picture of how slow, I changed the laundry, took a shower, dressed, ate lunch and came back to the computer, and the bar had moved about an inch.

I posted this same question to the EA Sims 3 site, but it got so lost in the flood of posts I'm sure it will go unanswered for some time.

-----eta-----
oh, since someone will ask, heres my Dxdiag ahead of time.

------------------
System Information
------------------
Time of this report: 2/29/2012, 21:30:59
Machine name: TRAVIS-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 01/08/10 10:03:30 Ver: 06.04
Processor: AMD Phenom(tm) II X4 940 Processor (4 CPUs), ~3.0GHz
Memory: 6144MB RAM
Available OS Memory: 6144MB RAM
Page File: 1584MB used, 10699MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 275
Manufacturer: NVIDIA
Chip type: GeForce GTX 275
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_05E6&SUBSYS_0E0619F1&REV_A1
Display Memory: 3688 MB
Dedicated Memory: 873 MB
Shared Memory: 2815 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: ASUS VW224
Monitor Id: ACI22AA
Native Mode: 1680 x 1050(p) (59.852Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.8562 (English)
Driver Version: 8.17.12.8562
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/15/2011 03:53:00, 15693120 bytes


-------------
Sound Devices
-------------
Description: Speakers (Logitech G330 Headset)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_046D&PID_0A17&REV_0100&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 05:43:52, 109696 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Speakers (Creative SB X-Fi)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_00291102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1375 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/5/2010 21:30:10, 684376 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No


------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 598.1 GB
Total Space: 715.3 GB
File System: NTFS
Model: ST3750528AS ATA Device

Drive: E:
Model: Optiarc DVD RW AD-7170A ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 04:19:21, 147456 bytes

Drive: D:
Model: Optiarc DVD RW AD-7170A ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 04:19:21, 147456 bytes


Last edited by ellacharm3d : 2nd Mar 2012 at 02:44 PM. Reason: Pls use EDIT btn; don't Double-Post! Thanks.
Old 2nd Mar 2012, 02:52 PM #2
ellacharmed
Disenchanted



Join Date: Nov 2007
Posts: 7,095
Thanks: 5702 in 26 Posts
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"All patched up and up-to-date" is different in these few days as I can't be sure if you had seen the last 1.31 updates, and I never assume this things...
So, please state : what version number are you on? Game Help:Patch_Tablewiki

And "fresh install" means this is the first time installing on this machine or an Uninstall was done prior?
If uninstalled before and then this issue occur after the reinstall, you did a FULL uninstall as per our guide : Game Help:TS3 Uninstallwiki? Inclusive of registry and leftover folders cleanup (if applicable)?
The loading bar stalls on the first loading screen, haven't even got to the "choose a world" selection screen? Can you run Process Monitor as linked from Game_Help:TS3_Load_Issues#Long_loading_timeswiki

The Nvidia graphics drivers is also outdated, download the latest from http://www.nvidia.com/object/win7-w...hql-driver.html

You may also want to visit Creative's Support site to download the latest drivers for your soundcard - I got lost in locating the exact model - there appears to be a few variations of the "SB X-Fi", so I don't want to give the wrong link.
 


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