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Test Subject
Original Poster
#1 Old 22nd Jul 2010 at 5:00 PM
Error Code 15 when trying to save game
A few days ago the Sims stopped letting me save. I keep getting an Error Code 15 message whenever I try to save. I've tried everything. I got rid of any mods I downloaded lately, I have over 20 gigs of free space, I made sure that the Saves folder wasn't set to read-only, I tried using Save As, I deleted the cache files, I even tried reinstalling Windows and then The Sims 3. Nothing is working! I have both expansion packs and the High-end Stuff pack.

Can anyone tell me how to fix this problem?
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Mad Poster
#2 Old 22nd Jul 2010 at 5:08 PM
Default MTS2 Staff Reply
  • General - Post System Specs
    We need more information before we can help with your issue. Please post your system specs - instructions on finding them are here: Game Help:System Specswiki.

    If it is not specifically asked, please provide the Quick summary only.

Please read the guide above and Post a "Quick Summary" of your System Specs.
Test Subject
Original Poster
#3 Old 22nd Jul 2010 at 5:34 PM
Quote:
Originally Posted by werismyki
  • General - Post System Specs
    We need more information before we can help with your issue. Please post your system specs - instructions on finding them are here: Game Help:System Specswiki.

    If it is not specifically asked, please provide the Quick summary only.

Please read the guide above and Post a "Quick Summary" of your System Specs.


Computer:
Computer Type ACPI x64-based PC (Mobile)
Operating System Microsoft Windows 7 Ultimate
OS Service Pack -
Internet Explorer 8.0.7600.16385
DirectX DirectX 11.0
Computer Name ULTRABOOK
User Name UltraCody
Logon Domain UltraBook
Date / Time 2010-07-22 / 11:30

Motherboard:
CPU Type DualCore AMD Athlon X2 QL-62, 1984 MHz (10 x 198)
Motherboard Name Toshiba Satellite L305D
Motherboard Chipset AMD M780V, AMD K11
System Memory 2816 MB (DDR2-800 Registered DDR2 SDRAM)
DIMM1: Hynix HYMP112S64CP6-S6 1 GB DDR2-800 DDR2 SDRAM (6-6-6-18 @ 400 MHz) (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz)
DIMM3: Hynix HYMP125S64CP8-S6 2 GB DDR2-800 DDR2 SDRAM (6-6-6-18 @ 400 MHz) (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz)
BIOS Type Insyde (09/01/09)

Display:
Video Adapter ATI Radeon 3100 Graphics (256 MB)
Video Adapter ATI Radeon 3100 Graphics (256 MB)
3D Accelerator ATI RS780MC
Monitor Samsung 154AT07-T01 [15.4" LCD]

Multimedia:
Audio Adapter Realtek ALC268 @ ATI SB700 - High Definition Audio Controller

Storage:
IDE Controller Standard AHCI 1.0 Serial ATA Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Storage Controller AZVS8MD4 IDE Controller
Disk Drive Generic- Multi-Card USB Device
Disk Drive ST9320320AS ATA Device (320 GB, 5400 RPM, SATA-II)
Optical Drive HL-DT-ST DVDRAM GSA-T50N ATA Device (DVD+R9:6x, DVD-R9:6x, DVD+RW:8x/8x, DVD-RW:8x/6x, DVD-RAM:5x, DVD-ROM:8x, CD:24x/24x/24x DVD+RW/DVD-RW/DVD-RAM)
Optical Drive OPC CXU3SPYZOX6 SCSI CdRom Device
Optical Drive OPC CXU3SPYZOX6 SCSI CdRom Device
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 290.7 GB (23.0 GB free)
Total Size 297686 MB (23570 MB free)

Input:
Keyboard Standard PS/2 Keyboard
Mouse Synaptics PS/2 Port Compatible TouchPad

Network:
Primary IP Address 10.0.0.2
Primary MAC Address 00-24-D2-4E-D9-88
Network Adapter Atheros AR5007EG Wireless Network Adapter (10.0.0.2)
Network Adapter Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
Modem TOSHIBA Software Modem

Peripherals:
Printer Fax
Printer Microsoft XPS Document Writer
USB1 Controller ATI SB700 - OHCI USB Controller
USB1 Controller ATI SB700 - OHCI USB Controller
USB1 Controller ATI SB700 - OHCI USB Controller
USB1 Controller ATI SB700 - OHCI USB Controller
USB2 Controller ATI SB700 - EHCI USB 2.0 Controller
USB2 Controller ATI SB700 - EHCI USB 2.0 Controller
USB Device Chicony USB 2.0 Camera
USB Device USB Composite Device
USB Device USB Mass Storage Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery
Battery Microsoft Composite Battery

DMI:
DMI BIOS Vendor Insyde Corp.
DMI BIOS Version 1.80
DMI System Manufacturer TOSHIBA
DMI System Product Satellite L305D
DMI System Version PSLC8U-03G01U
DMI System Serial Number 49100570Q
DMI System UUID 9294EA80-1E0B11DE-BBA9001E-33AE951D
DMI Motherboard Manufacturer TOSHIBA
DMI Motherboard Product Portable PC
DMI Motherboard Version Base Board Version
DMI Motherboard Serial Number None
DMI Chassis Manufacturer AMD
DMI Chassis Version None
DMI Chassis Serial Number None
DMI Chassis Asset Tag No Asset Tag
DMI Chassis Type Notebook
DMI Total / Free Memory Sockets 2 / 0
In the Arena
retired moderator
#4 Old 23rd Jul 2010 at 5:59 AM
Please redo the specs as shown in the wiki, we need to see the driver versions and dates.

And the laptop has integrated graphics chip - not a good bet for running Sims 3 - especially with a CPU that is lower than the recommended Core2 Duo 2.0GHz; it's benchmarked below Core2 Duo 1.8GHz. Game_Help:TS3_System_Requirementswiki.

Saving issues with no CC in game is usually due to insufficient RAM.
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