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Locked thread | Replies: 7 (Who?), Viewed: 10268 times. | Locked by: mangaroo Reason: Game Help
Test Subject
Original Poster
#1 Old 12th Apr 2012 at 11:58 PM Last edited by simsample : 13th Apr 2012 at 2:02 AM. Reason: Added infobutton
Sims 3 Crashes To Blue Screen Of Death
Hi
So my Sims 3 Game Crashes to a blue screen of death
OK so I get about like 5 min of Play-time Before It Crashes In My Face
Because our old computer was worse and didn't give me these troubles
OK After about of 5 min Of Play-Time it freezes then the screen blacks out then it blinks about few sec then it goes blue showing a whole bunch error messages then after that that it re-boots now I get this error messages saying Windows Has recovered a Unexpectedly shut down dose anybody know that why is it doing this? its really annoying it can be a lac of specs on my computer.
here is my dxdiag info
------------------
System Information
------------------
Time of this report: 4/12/2012, 18:02:02
Machine name: AMADO-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.111118-2330)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: Lenovo H320
BIOS: Lenovo BIOS Version: D6KT14A V1.4A
Processor: Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 6144MB RAM
Available OS Memory: 5816MB RAM
Page File: 3040MB used, 8587MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics (Core i5)
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0042&SUBSYS_360417AA&REV_12
Display Memory: 1760 MB
Dedicated Memory: 128 MB
Shared Memory: 1632 MB
Current Mode: 1280 x 960 (32 bit) (60Hz)

thanks!
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One Minute Ninja'd
#2 Old 13th Apr 2012 at 12:48 AM
Unfortunately, it is your new pc. You are using the integrated graphics chip that is part of the Intel CPU. It is not made to run higher end game graphics. There's a list at this link http://modthesims.info/wiki.php?tit...em_Requirements that provides an overview of what graphics cards and solutions will and will not support Sims 3.

The good news is that adding a new, dedicated graphics card to your new system should not be difficult, and you should be able to play comfortably after doing that.
Forum Resident
#3 Old 13th Apr 2012 at 2:00 AM
God, the amount of system info you posted ...


I believe eskie227 is correct. Intel Integrated Graphics are terrible for gaming. There is a chance you can stop the Blue Screens with what you have, though.

First of all, get the latest drivers for your "card". I found some great resources here, but it's up to you to figure out the specific drivers you need. Secondly, set everything in TS3's graphics options panels to their absolute lowest. Heck, you may want to even try a lower resolution than what your monitor actually is. Putting as little strain on your computer is key here. If none of this works, you will probably need a real graphics card. Consult someone who can check out your computer to find a graphics card that will work for your desktop.
Scholar
#4 Old 13th Apr 2012 at 2:04 PM
Actually, you two are not correct. I use the same exact system that chimmy does and my game runs with no problems. No problems at all.

To chimmy: I don't know. I hope you can figure it out, though.

Good luck.
Scholar
#5 Old 13th Apr 2012 at 2:22 PM
Most likely it is your onboard graphics card. Suggestions to deal with it can be found here:

http://modthesims.info/wiki.php?tit...nboard_Graphics

For future reference, problems with your game should be posted in the Help section.
Lab Assistant
#6 Old 13th Apr 2012 at 8:03 PM
When you get a Blue Screen of Death, it's a good idea to read what it says. The point of that thing is to let Windows name the killer just before it dies. It's not always comprehensible, though, but the lines at the top of the screen describing what went wrong may hold a clue.

In your case, the game running for five minutes, then dying... It means it's an error that builds up. Overheating is always a good candidate. The BSOD should tell you what part stopped working, though. I'd point at the onboard graphics, too, but it could be something else.
Test Subject
#7 Old 13th Apr 2012 at 11:01 PM
Chimmy, I don't know anything about pc but I have had your same problem. The cause was overheating and do you know why? The tower of my pc was full of cat's hair...
Alchemist
#8 Old 13th Apr 2012 at 11:52 PM
Default CPU temperature monitor
Here's a free cpu temperature monitor if you need it.
http://www.cputhermometer.com/
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