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Replies: 12 (Who?), Viewed: 3731 times.
Test Subject
Original Poster
#1 Old 14th Dec 2012 at 9:34 PM

This user has the following games installed:

Sims 3, Pets
Default 0x0175dcbb error
Hello!

I just bought my first expansion for the sims 3. Orginale sims 3 without the expansion works fine, but when i install seasons i get error messages. That really sucks since i really looked forward to playing seasons.. :-(

I have tried your "fix them yourself" pages. :-) I'm really not that good at messing around with computers, but i followed your steps. Reinstalled the game, deleting cache, removed the old entries in the regestry.. and so on...

Is there anyone that can try and help me step by step?
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Interstellar Traveler
staff: moderator
#2 Old 15th Dec 2012 at 12:46 AM
Since this is not a site problem or issue, you'll definitely find a more helpful answer by posting this in the appropriate forum: Sims 3 Game Help

Also, helpful tip.. you might want to translate the error message to English since this is an English speaking site.

"How do you rid the earth of humans? Rid the humans of their humanity" - The 5th Wave
was SeeMyu | Add me on Steam: journeys_chronicle
Instructor
#3 Old 15th Dec 2012 at 1:22 AM
Default These are the translated messages
Kunne ikke starte spillet. Tjeneste initialisering mislyktes (0x0175dcbb)
Could not start the game. Service initialization failed (0x0175dcbb)

Det Skjedde en feil under start. Sjekk loggen for ā fā vite mer
There was an error during start. Check the log To get to know more

All TS2 Downloads Link
All TS3 Downloads: Link
All Other downloads: Link
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Test Subject
Original Poster
#4 Old 16th Dec 2012 at 12:27 AM
Thank you both.
Test Subject
Original Poster
#5 Old 16th Dec 2012 at 12:31 AM
Default 0x0175dcbb
Hello!

I just bought my first expansion for the sims 3. Orginale sims 3 without the expansion works fine, but when i install seasons i get error messages. That really sucks since i really looked forward to playing seasons.. :-(

I have tried your "fix them yourself" pages. :-) I'm really not that good at messing around with computers, but i followed your steps. Reinstalled the game, deleting cache, removed the old entries in the regestry.. and so on...

And yes, my machine is more then capable of running this game.
Is there anyone that can try and help me step by step?

The error messages are: Could not start the game. Service initialization failed (0x0175dcbb)

There was an error during start. Check the log To get to know more
Née whiterider
staff: administrator
#6 Old 16th Dec 2012 at 11:48 AM
Please be a bit more specific about what you did, and what happened at each step. I assume you didn't reinstall, then delete the cache, then delete registry entries, as that bears no relation to the help guides and would have left you with a very broken game .

What I lack in decorum, I make up for with an absence of tact.
Test Subject
Original Poster
#7 Old 16th Dec 2012 at 5:50 PM
hehe.. good point..

I reinstalled it, googled and found ur site. Deleted the cache. Still no good, so i reinstalled the whole thing.. again.. TS3 works fine, then i installed the season package, it runs an update from disc, and the whole thing screws up again. Tried downloading the latest patch, which it says is allready installed on the machine, but i tried letting in install over the update i had. Still de nada.. so i reinstalled the blasted thing,and started played sims 3 without the season expansion.

Then i installed the seasons again, same trouble.. went into the register as your site said, step by step. Removing the many extra sims register keys.. ( This time i let it install where it wanted to, C:\Program Files (x86)\Electronic Arts\The Sims 3.

Still the same problem.. Tried starting it from the sims folder, that's when i get the Could not start the game. Service initialization failed (0x0175dcbb) message.
The other error message i get when i double click the sims icon on my desktop.
Née whiterider
staff: administrator
#8 Old 16th Dec 2012 at 6:12 PM
So you haven't removed your user files at any point? You should have done.

Please also post your system specs, just in case: Game Help:System Specswiki.

What I lack in decorum, I make up for with an absence of tact.
Test Subject
Original Poster
#9 Old 16th Dec 2012 at 6:32 PM
oh, yes.. you mean the folder in my documents right? I did that right before i reinstalled the last time.

I hope i did this right...

------------------
System Information
------------------
Time of this report: 12/16/2012, 19:20:36
Machine name: BLUEBIRD
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: Norwegian (Bokmål) (Regional Setting: Norwegian (Bokmål))
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
Processor: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz (4 CPUs), ~3.3GHz
Memory: 8192MB RAM
Available OS Memory: 8168MB RAM
Page File: 2334MB used, 14000MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

---------------
Display Devices
---------------
Card name: AMD Radeon HD 6800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x6739)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6739&SUBSYS_174B174B&REV_00
Display Memory: 740 MB
Dedicated Memory: 1008 MB
Shared Memory: 3828 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: BenQ G2450H
Monitor Id: BNQ78AA
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1114 (English)
Driver Version: 8.930.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/6/2011 04:16:00, 933888 bytes


-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10438410&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6235 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/2/2010 12:33:10, 2536040 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 37.8 GB
Total Space: 100.0 GB
File System: NTFS
Model: Maxtor 6 V300F0 SCSI Disk Device

Drive: D:
Free Space: 58.7 GB
Total Space: 186.2 GB
File System: NTFS
Model: Maxtor 6 V300F0 SCSI Disk Device
Test Subject
Original Poster
#10 Old 16th Dec 2012 at 6:33 PM
whoops.. here's the rest..

Drive: H:
Free Space: 0.0 GB
Total Space: 476.9 GB
File System: NTFS
Model: ST950032 5AS USB Device

Drive: E:
Model: CD-ROM Drive
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Norwegian (Bokmål)), , 0 bytes
Test Subject
Original Poster
#11 Old 18th Dec 2012 at 6:44 PM
anybody out there... :-P
Site Helper
#12 Old 18th Dec 2012 at 8:44 PM
Well, comparing that to the system requirements page it doesn't look to me as though the problem is related to a computer that can't handle the game.

If you have done all the steps (in the right order) that are in the FAQ, you have done everything we can think of easily. And if your computer is handling other things then it isn't likely to be hardware related.

I don't suppose that your disc or computer needs cleaning?

Or possibly that the Seasons disc is defective?

I am Ghost. My husband is sidneydoj. I post, he downloads, and I wanted to keep my post count.
Group for Avatar Makers* Funny Stories *Come visit Custom Sims 3!*2013 Yearbook
Test Subject
Original Poster
#13 Old 18th Dec 2012 at 10:38 PM
Oh crud. I was afraid someone was gonna say that.. It handles bioshock, the sims 3 (usually..) the last remnant, and so on.. full whack i might add. i run everything i can on highest.
I have run the dvd through with a cleaning disc, so i reckon i need to take the game back to the shop.
Thanks for taking the time to answer. :-)
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