My launcher freezes when I press play
Hello, recently when I try to play the Sims 3 I press the play button and the launcher freezes and I have to ctrl/alt/delete to make it end. The launcher freezes even if I also request it to update the game itself. It did this once before and the next time I tried to play it worked but since then it hasn't.
I have tried the suggested ways of sorting the problem such as deleting cache files or downloaded content but still my game does not load. Can anyone help? Plus my technical knowledge isn't all that cracky so if someone could dumb down the language and give me some step-by-steps that would be great, thanks! My system specs are the following: ------------------ System Information ------------------ Time of this report: 10/8/2010, 15:34:11 Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621) System Manufacturer: Sony Corporation System Model: VGN-NW20EF_S Processor: Pentium(R) Dual-Core CPU T4300 @ 2.10GHz (2 CPUs), ~2.1GHz Memory: 3072MB RAM Page File: 2288MB used, 3588MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 --------------- Display Devices --------------- Card name: Mobile Intel(R) 4 Series Express Chipset Family Manufacturer: Intel Corporation Chip type: Mobile Intel(R) 4 Series Express Chipset Family Display Memory: 1341 MB Dedicated Memory: 128 MB Shared Memory: 1213 MB Monitor Name: Generic PnP Monitor Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32 Driver File Version: 8.15.0010.1855 (English) Driver Version: 8.15.10.1855 DDI Version: 10 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 8/5/2009 02:21:26, 5616128 bytes ------------- Sound Devices ------------- Description: Speaker/HP (Realtek High Definition Audio) Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.5886 (English) Date and Size: 7/24/2009 05:34:15, 1822112 bytes --------------------- Sound Capture Devices --------------------- Description: Microphone (Realtek High Definition Audio) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.5886 (English) Driver Attributes: Final Retail Date and Size: 7/24/2009 05:34:15, 1822112 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 246.4 GB Total Space: 295.6 GB File System: NTFS Model: WDC WD3200BEVS-26VAT0 Drive: F: Model: PIONEER DVD-RW DVRTD09 Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes |
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