0x0175dcbb error
2 Attachment(s)
Hello!
I just bought my first expansion for the sims 3. Orginale sims 3 without the expansion works fine, but when i install seasons i get error messages. That really sucks since i really looked forward to playing seasons.. :-( I have tried your "fix them yourself" pages. :-) I'm really not that good at messing around with computers, but i followed your steps. Reinstalled the game, deleting cache, removed the old entries in the regestry.. and so on... Is there anyone that can try and help me step by step? |
Since this is not a site problem or issue, you'll definitely find a more helpful answer by posting this in the appropriate forum: Sims 3 Game Help
Also, helpful tip.. you might want to translate the error message to English since this is an English speaking site. |
These are the translated messages
Kunne ikke starte spillet. Tjeneste initialisering mislyktes (0x0175dcbb)
Could not start the game. Service initialization failed (0x0175dcbb) Det Skjedde en feil under start. Sjekk loggen for à fà vite mer There was an error during start. Check the log To get to know more |
Thank you both.
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0x0175dcbb
Hello!
I just bought my first expansion for the sims 3. Orginale sims 3 without the expansion works fine, but when i install seasons i get error messages. That really sucks since i really looked forward to playing seasons.. :-( I have tried your "fix them yourself" pages. :-) I'm really not that good at messing around with computers, but i followed your steps. Reinstalled the game, deleting cache, removed the old entries in the regestry.. and so on... And yes, my machine is more then capable of running this game. Is there anyone that can try and help me step by step? The error messages are: Could not start the game. Service initialization failed (0x0175dcbb) There was an error during start. Check the log To get to know more |
Please be a bit more specific about what you did, and what happened at each step. I assume you didn't reinstall, then delete the cache, then delete registry entries, as that bears no relation to the help guides and would have left you with a very broken game .
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hehe.. good point..
I reinstalled it, googled and found ur site. Deleted the cache. Still no good, so i reinstalled the whole thing.. again.. TS3 works fine, then i installed the season package, it runs an update from disc, and the whole thing screws up again. Tried downloading the latest patch, which it says is allready installed on the machine, but i tried letting in install over the update i had. Still de nada.. so i reinstalled the blasted thing,and started played sims 3 without the season expansion. Then i installed the seasons again, same trouble.. went into the register as your site said, step by step. Removing the many extra sims register keys.. ( This time i let it install where it wanted to, C:\Program Files (x86)\Electronic Arts\The Sims 3. Still the same problem.. Tried starting it from the sims folder, that's when i get the Could not start the game. Service initialization failed (0x0175dcbb) message. The other error message i get when i double click the sims icon on my desktop. |
So you haven't removed your user files at any point? You should have done.
Please also post your system specs, just in case: Game Help:System Specswiki. |
oh, yes.. you mean the folder in my documents right? I did that right before i reinstalled the last time.
I hope i did this right... ------------------ System Information ------------------ Time of this report: 12/16/2012, 19:20:36 Machine name: BLUEBIRD Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030) Language: Norwegian (Bokmål) (Regional Setting: Norwegian (Bokmål)) System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10 Processor: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz (4 CPUs), ~3.3GHz Memory: 8192MB RAM Available OS Memory: 8168MB RAM Page File: 2334MB used, 14000MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: 120 DPI (125 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode --------------- Display Devices --------------- Card name: AMD Radeon HD 6800 Series Manufacturer: Advanced Micro Devices, Inc. Chip type: ATI display adapter (0x6739) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_6739&SUBSYS_174B174B&REV_00 Display Memory: 740 MB Dedicated Memory: 1008 MB Shared Memory: 3828 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: BenQ G2450H Monitor Id: BNQ78AA Native Mode: 1920 x 1080(p) (60.000Hz) Output Type: HD15 Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll Driver File Version: 8.17.0010.1114 (English) Driver Version: 8.930.0.0 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 12/6/2011 04:16:00, 933888 bytes ------------- Sound Devices ------------- Description: Speakers (Realtek High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10438410&REV_1003 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.6235 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 11/2/2010 12:33:10, 2536040 bytes ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 37.8 GB Total Space: 100.0 GB File System: NTFS Model: Maxtor 6 V300F0 SCSI Disk Device Drive: D: Free Space: 58.7 GB Total Space: 186.2 GB File System: NTFS Model: Maxtor 6 V300F0 SCSI Disk Device |
whoops.. here's the rest..
Drive: H: Free Space: 0.0 GB Total Space: 476.9 GB File System: NTFS Model: ST950032 5AS USB Device Drive: E: Model: CD-ROM Drive Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Norwegian (Bokmål)), , 0 bytes |
anybody out there... :-P
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Well, comparing that to the system requirements page it doesn't look to me as though the problem is related to a computer that can't handle the game.
If you have done all the steps (in the right order) that are in the FAQ, you have done everything we can think of easily. And if your computer is handling other things then it isn't likely to be hardware related. I don't suppose that your disc or computer needs cleaning? Or possibly that the Seasons disc is defective? |
Oh crud. I was afraid someone was gonna say that.. It handles bioshock, the sims 3 (usually..) the last remnant, and so on.. full whack i might add. i run everything i can on highest.
I have run the dvd through with a cleaning disc, so i reckon i need to take the game back to the shop. Thanks for taking the time to answer. :-) |
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