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The Sims 3 Crash Log Analyzer

by FordGT90Concept Posted 20th Aug 2010 at 10:11 PM - Updated 9th Jan 2018 at 7:19 PM by FordGT90Concept
2246 Comments / replies (Who?) - 18 Feedback Posts, 6 Thanks Posts
I will no longer be watching the comments page after The Sims 4 launches on September 4, 2014.

Translations:
-Deutsch

Summary:
The Sims 3 Crash Log Analyzer (CLA) parses crash logs (xcpt*.txt) in the the Documents\Electronic Arts\The Sims 3 directory. It then attempts to discover what most likely caused the crash which CLA displays under the "Likely Cause" column.

This is a tool to help diagnose crashes. It is not a miracle worker.




System Requirements:
-Microsoft .NET Framework 4.0 Client Profile. Mac OS X is not supported.
-An internet connection is required to get the names of The Sims 3 executables. If you don't have an internet connection, it will ask for a "*.plf" file. Download the current version here and point to it when it requests it.


Usage:
Upon opening CLA, you will see a list of crashes and their likely causes. You can click on the corresponding buttons under solutions for assistance in solving those specific issues. If you are getting a lot of "Unknowns," you may either click on "Export to Text File" which prompts you to save it or click on "Copy BB Code" which copies the data to your clipboard to be pasted in the comments (see below) or the official Sims 3 Forums.

CLA does not delete any logs by default. If you wish to delete the logs, you can do so under the File menu.

Please note that download threads are not for game help and support.

While this program can be helpful in troubleshooting certain issues with your game, download threads are not meant to provide solutions to game problems. Please do not post your crash log stuff here to ask for further help - please use the Help section here at MTS, starting with this: Game Help:Sims 3 Game Problemwiki and following the instructions, each step, in order. This FAQ: Game Help:Sims 3 Crashingwiki can also be helpful. If you continue to have problems even after trying ALL of the steps in the above-linked two FAQs, you can post a new thread in the Help Q&A forums (there's a link at the top of every FAQ) and we will be happy to offer you help for your problems one-on-one. Make sure to include a detailed list of everything you've tried to fix the problem (not just "I've done the FAQs" but a description of the steps you took, in your own words) as well as the summary version of your system specs, using the form you can copy-paste from this page: Game Help:System Specswiki


Unknown Crashes:
If you are getting a lot of unknown crashes, you can use the "Copy to Clipboard" button and paste the results in the comments section.

This information may be used to expand the library of crashes the application can recognize.

Please be aware that is it very unlikely reporting unknown crashes will result in good, immediate advice to fix the crashes. I would recommend looking here for a list of things to try to fix the problem. If you happen to figure out what fixed the crashes you reported previously, please provide an update so that I can perhaps automate the detection of that specific type of crash for people that experience the same problem.


Additional Credits:
Sim Jett and members of the official The Sims 3 forums for testing and research.
Tags: #crash, #logs, #xcpt, #ts3, #sims 3, #dep, #laa, #error 12

Operating System: Windows
Utility Type: Miscellaneous
Plugin Type: Not Applicable

You must have the expansion or stuff packs listed below installed to use this custom content. Please see the post text for any exceptions.

Sims 3
Key: - File was updated after upload was posted
Filename - Tip: You can click the magnifying glass to see the archive contents Size Downloads Date
ts3cla.zip | 1.69.43 - Minor update to stop skuversion.txt nag.

Size: 35.8 KB · Downloads: 10,994 · 9th Jan 2018
35.8 KB 10,994 9th Jan 2018
Don't forget to Thank the creator after downloading! Use the Thanks button located above the screenshots above.
Basic Download and Install Instructions:

1. Download: Click the download link to save the .rar or .zip file(s) to your computer.

2. Extract the zip, rar, or 7z file.

3. Install the Microsoft .NET Framework 4.0 Client Profile if you don't have it already. Other than that, extract, run, and delete when done.

Need more information?
 
2246 Comments / Replies (Who?) - 1884 Feedback Posts, 303 Thanks Posts
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Test Subject
#976 Old 26th Feb 2012 at 6:03 PM Last edited by tac86 : 26th Feb 2012 at 6:33 PM.
Processor Name: Unknown
Processor Architecture: AMD64
Graphics Processor: Unknown

Games Installed: The Sims™ 3 (1.26.89.013002 -> 1.29.55.014002), The Sims™ 3 World Adventures (2.0.86.002002 -> 2.17.2.011032), The Sims™ 3 Ambitions (4.0.87.006001 -> 4.10.1.011031), The Sims™ 3 Late Night (6.0.81.009001 -> 6.5.1.011031), The Sims™ 3 Generations (8.0.152.011001), The Sims™ 3 Pets (10.0.96.013001)
Custom Content: Yes (2 found)

[WARNING WRONG EXE] 10/27/2010 6:25:47 PM
Message: Incorrect Executable - Expecting: TS3W.exe, Got: TS3.exe.

[WARNING WRONG EXE] 10/27/2010 6:30:00 PM
Message: Incorrect Executable - Expecting: TS3W.exe, Got: TS3.exe.

[UNKNOWN] 6/1/2011 11:46:01 AM
OS Version: 6.0.6002
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.2.0.151
Installed RAM: 4.00 GiB
TS3 Free VM: 2.89 GiB / 4.00 GiB
Crash Type: STACK_OVERFLOW
Crash Address: 0x750e4ed9 "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4053_none_d08d7da0442a985d\MSVCR80.dll":0x0001:0x00013ed9

[UNKNOWN] 6/4/2011 2:16:27 PM
OS Version: 6.0.6002
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.2.0.148
Installed RAM: 4.00 GiB
TS3 Free VM: 2.62 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000000
Crash Address: 0x00ce21b9 "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x008e11b9

[INSUFFICIENT GRAPHICS] 11/20/2011 11:42:21 PM
OS Version: 6.0.6002

________________________________________________________________________________________________________________

I know this is not recent or w/e. But its not showing recent crashes and when I was watching updater I noticed it crash on TS3W.exe

Any help would be greatly appreciated!!
Scholar
Original Poster
#977 Old 26th Feb 2012 at 6:48 PM
You defnitiely need to update the game. The þatch Downloader can help with that.
Test Subject
THANKS POST
#978 Old 26th Feb 2012 at 9:15 PM
You're amazing for coming up with this! Please let us know if anyone (or you) does it on Mac!
Test Subject
#979 Old 29th Feb 2012 at 6:07 AM
[QUOTE=FordGT90Concept]@starchile: Please use the "Copy to Clipboard" function.


@kloaz: Sorry. You might have happened upon an error in the game itself so there's nothing I can suggest to fix it. Hopefully the next patch will correct the matter for you.[/QUOTE



@FordGT90Concept: How do I copy to clipboard? Dont see that option when copying. I copied & pasted when I posted my excpts above.
Scholar
THANKS POST
Original Poster
#980 Old 29th Feb 2012 at 7:18 AM
In Crash Log Analyzer, it has a button about 2/3s up from the bottom that says "Copy to Clipboard." Click on it, then paste it in your reply.
Test Subject
#981 Old 29th Feb 2012 at 11:02 PM
Xcpts making game crash.
Quote:
Originally Posted by FordGT90Concept
In Crash Log Analyzer, it has a button about 2/3s up from the bottom that says "Copy to Clipboard." Click on it, then paste it in your reply.


Ok here it is:

Processor Name: AMD Turion(tm) X2 Dual-Core Mobile RM-72
Processor Architecture: AMD64
Graphics Processor: ATI Radeon HD 3200 Graphics (256 MiB)

Games Installed: The Sims™ 3 (1.29.55.014017), The Sims™ 3 World Adventures (2.14.4.010017 -> 2.17.2.011037), The Sims™ 3 High-End Loft Stuff (3.0.38.004017 -> 3.13.1.011037), The Sims™ 3 Ambitions (4.0.87.006017 -> 4.10.1.011037), The Sims™ 3 Fast Lane Stuff (5.8.1.011037), The Sims™ 3 Late Night (6.5.1.011037), The Sims™ 3 Generations (8.0.152.011017), The Sims™ 3 Pets (10.0.96.013017)
Custom Content: Yes (1262 found)

[DEP CRASH] 2/23/2012 10:17:48 AM
OS Version: 6.0.6002
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266

[INSUFFICIENT GRAPHICS] 2/24/2012 9:22:36 AM
OS Version: 6.0.6002

[DEP CRASH] 2/25/2012 3:50:38 AM
OS Version: 6.0.6002
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266

[WARNING CUSTOM CONTENT] 2/25/2012 6:54:57 AM
OS Version: 6.0.6002
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266
Installed RAM: 3.75 GiB
TS3 Free VM: 2.58 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x000003fc
Crash Address: 0x005c3b27 "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x001c2b27

[WARNING CUSTOM CONTENT] 2/29/2012 11:18:37 AM
OS Version: 6.0.6002
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266
Installed RAM: 3.75 GiB
TS3 Free VM: 3.27 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000000
Crash Address: 0x00d6f9f9 "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x0096e9f9

[WARNING CUSTOM CONTENT] 2/29/2012 12:38:41 PM
OS Version: 6.0.6002
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266
Installed RAM: 3.75 GiB
TS3 Free VM: 3.27 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000000
Crash Address: 0x00d6f9f9 "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x0096e9f9


Also how can I find the 2009 Granny dll so I can fix broken objects? Thanks so much for the help!!!
Scholar
Original Poster
#982 Old 1st Mar 2012 at 1:22 AM
Pets and low end graphics cards don't go well together. I would suggest turning your graphics settings down and running the game without any custom content.
Test Subject
#983 Old 1st Mar 2012 at 11:22 AM
I can't download this. It says cookies are not found and that I am not logged in
Scholar
Original Poster
#984 Old 1st Mar 2012 at 6:20 PM
Maybe you want to post about it in this thread:
http://www.modthesims.info/showthread.php?t=470302

Or this thread:
http://www.modthesims.info/showthread.php?t=406063


Here's the solution gave in the second thread:
MTS2:No Cookies Foundwiki


Looks like others are reporting the same problem. It's out of my hands, sorry.
Inventor
THANKS POST
#985 Old 4th Mar 2012 at 9:32 AM
I was able to download this and found that I have a "large address aware" issue, out of resources in other words. I play sometimes for hours upon hours, it throws me an error code 12 after a while, though not initially. I just grabbed a memory mod to limit to only necessary and grabbed your program (which as of right now was downloading fine for myself). I am updated to version 1.31.118 with Sims 3. I went to the page that allows one to disable the 3gb switch for vista. If that gives me issues, I'll just revert it back and stick to saving often, which isn't a bad idea anyway.

Thanks so much for this tool and how it references help pages for each problem. Sweet! Best to you!
Field Researcher
THANKS POST
#986 Old 4th Mar 2012 at 4:22 PM
Wonderful too many thank you from the heart I understand my crash thanks to this tool. But I don't know how to use the commant Prompt correctly so how do you increase the UserVA in an other way please?
Test Subject
#987 Old 4th Mar 2012 at 5:23 PM Last edited by queennewbooty09 : 4th Mar 2012 at 5:41 PM. Reason: forgot to add some things
it was working very well at first. but ever since i patched it to 1.31 or 11.0.84 i started getting the breaking point crash. so i took out my MODS folder to see if it was that and it crash again. Im playing Hidden Springs.

Processor Name: Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Processor Architecture: AMD64
Graphics Processor: Intel(R) Graphics Media Accelerator HD (1.68 GiB)

Games Installed: The Sims™ 3 (1.31.118.015001), The Sims™ 3 World Adventures (2.0.86.002001 -> 2.17.2.011031), The Sims™ 3 High-End Loft Stuff (3.0.38.004001 -> 3.13.1.011031), The Sims™ 3 Ambitions (4.0.87.006001 -> 4.10.1.011031), The Sims™ 3 Late Night (6.0.81.009001 -> 6.5.1.011031), The Sims™ 3 Generations (8.0.152.011001), The Sims™ 3 Pets (10.0.96.013001), The Sims™ 3 Master Suite Stuff (11.0.84.014001)
Custom Content: Yes (4 found)



[UNKNOWN] 3/3/2012 9:03:06 PM
OS Version: 6.1.7601
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266
Installed RAM: 3.80 GiB
TS3 Free VM: 2.18 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x000003fc
Crash Address: 0x005c3b27 "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x001c2b27

[UNKNOWN] 3/3/2012 9:10:55 PM
OS Version: 6.1.7601
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266
Installed RAM: 3.80 GiB
TS3 Free VM: 2.87 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x000003fc
Crash Address: 0x005c3b27 "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x001c2b27

[UNKNOWN] 3/4/2012 12:09:17 PM
OS Version: 6.1.7601
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.27
Installed RAM: 3.80 GiB
TS3 Free VM: 3.39 GiB / 4.00 GiB
Crash Type: BREAKPOINT
Crash Address: 0x0058af16 "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00189f16

[UNKNOWN] 3/4/2012 12:11:40 PM
OS Version: 6.1.7601
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.27
Installed RAM: 3.80 GiB
TS3 Free VM: 3.39 GiB / 4.00 GiB
Crash Type: BREAKPOINT
Crash Address: 0x0058af16 "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00189f16

[UNKNOWN] 3/4/2012 12:19:15 PM
OS Version: 6.1.7601
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.27
Installed RAM: 3.80 GiB
TS3 Free VM: 2.86 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x000003fc
Crash Address: 0x005c3e47 "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x001c2e47
Test Subject
DELETED POST
4th Mar 2012 at 5:39 PM
This message has been deleted by queennewbooty09.
Scholar
Original Poster
#988 Old 4th Mar 2012 at 7:19 PM
Quote:
Originally Posted by LucieSims
Wonderful too many thank you from the heart I understand my crash thanks to this tool. But I don't know how to use the commant Prompt correctly so how do you increase the UserVA in an other way please?

You have to use the command prompt.


@queennewbooty09: Maybe you could try making a new neighborhood and see if it is save corruption?
Test Subject
#989 Old 10th Mar 2012 at 12:12 PM Last edited by Mitsuki_ : 11th Mar 2012 at 12:13 PM.
-Does it crash while loading?
Yes. While start loading the startmenue.
-Does it crash randomly?
No. Everytime at the same point.
-Have you changed anything between crashing and not crashing?
Yes. I patched the Game. First withe the Luncher then with the Patcher from mod the sims.
-What version of The Sims 3 and Expansions do you have installed?
Sims 3
World Adventures
Ambitions
Late Night
Generations
Pets
High-End Loft Stuff
Fast Lane Stuff
Outdoor Living Stuff
Town Life Stuff

Processor Name: Intel Pentium III Xeon-Prozessor
Processor Architecture: x86
Graphics Processor: ATI Radeon HD 4600 Series (1 GiB)

Games Installed: Die*Sims™*3 (1.32.3.015002), Die Sims™ 3 Reiseabenteuer (2.17.2.011032), Die Sims™ 3 Luxus-Accessoires (3.13.1.011031), Die Sims™ 3 Traumkarrieren (4.10.1.011031), Die Sims™ 3 Gib Gas-Accessoires (5.8.1.011031), Die Sims™ 3 Late Night (6.5.1.011031), Die Sims™ 3 Design-Garten-Accessoires (7.3.2.011031), Die Sims™ 3 Lebensfreude (8.0.152.011001), Die Sims™ 3 Stadt-Accessoires (9.0.73.012001), Die Sims™ 3 Einfach tierisch (10.0.96.013001)
Custom Content: Yes (2 found)

[LAA CRASH] 31.01.2012 22:11:25
OS Version: 5.1.2600
Installed RAM: 3,19 GiB
TS3 Free VM: 204 MiB / 2,00 GiB

[UNKNOWN] 01.02.2012 14:06:19
OS Version: 5.1.2600
TS3 Path: D:\Eigene Dateien\Spiele\EAGames\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266
Installed RAM: 3,19 GiB
TS3 Free VM: 750 MiB / 2,00 GiB
Crash Type: ACCESS_VIOLATION reading address 0xf46a6956
Crash Address: 0x006df8d3 "D:\Eigene Dateien\Spiele\EAGames\Game\Bin\TS3W.exe":0x0001:0x002de8d3

[LAA CRASH] 15.02.2012 15:48:30
OS Version: 5.1.2600
Installed RAM: 3,19 GiB
TS3 Free VM: 305 MiB / 2,00 GiB

[UNKNOWN] 10.03.2012 11:04:17
OS Version: 5.1.2600
TS3 Path: D:\Eigene Dateien\Spiele\EAGames\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.27
Installed RAM: 3,19 GiB
TS3 Free VM: 1,43 GiB / 2,00 GiB
Crash Type: BREAKPOINT
Crash Address: 0x0058af16 "D:\Eigene Dateien\Spiele\EAGames\Game\Bin\TS3W.exe":0x0001:0x00189f16

[UNKNOWN] 10.03.2012 11:39:40
OS Version: 5.1.2600
TS3 Path: D:\Eigene Dateien\Spiele\EAGames\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.27
Installed RAM: 3,19 GiB
TS3 Free VM: 1,43 GiB / 2,00 GiB
Crash Type: BREAKPOINT
Crash Address: 0x0058af16 "D:\Eigene Dateien\Spiele\EAGames\Game\Bin\TS3W.exe":0x0001:0x00189f16

[UNKNOWN] 10.03.2012 12:35:06
OS Version: 5.1.2600
TS3 Path: D:\Eigene Dateien\Spiele\EAGames\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.33
Installed RAM: 3,19 GiB
TS3 Free VM: 1,43 GiB / 2,00 GiB
Crash Type: BREAKPOINT
Crash Address: 0x0058a666 "D:\Eigene Dateien\Spiele\EAGames\Game\Bin\TS3W.exe":0x0001:0x00189666
Scholar
Original Poster
#990 Old 10th Mar 2012 at 3:17 PM
Please provide the whole "copy to clipboard" content.
Test Subject
#991 Old 14th Mar 2012 at 1:02 AM
-Does it crash while loading?
Yes, while it's loading the main menu.
-Does it crash randomly?
No, crashes at the same time every time.
-Have you changed anything between crashing and not crashing?
Yes, it only started crashing after I installed the most recent patch a few days ago.
-What version of The Sims 3 and Expansions do you have installed?
Sims 3, Ambitions, Late Night, Pets


Processor Name: Pentium(R) Dual-Core CPU E6500 @ 2.93GHz
Processor Architecture: x86
Graphics Processor: NVIDIA GeForce GTS 450 (1 GiB)

Games Installed: The Sims™ 3 (1.32.3.015001), The Sims™ 3 Ambitions (4.0.87.006001 -> 4.10.1.011031), The Sims™ 3 Late Night (6.5.1.011031), The Sims™ 3 Pets (10.0.96.013001)
Custom Content: Yes (458 found)

[WARNING WRONG EXE] 23/02/2011 10:14:35 PM
Message: Incorrect Executable - Expecting: TS3W.exe, Got: TS3EP03.exe.

[LAA CRASH] 21/08/2011 10:42:36 PM
OS Version: 6.1.7601
Installed RAM: 3.50 GiB
TS3 Free VM: 272 MiB / 2.00 GiB

[WARNING CUSTOM CONTENT] 23/10/2011 2:52:48 PM
OS Version: 6.1.7601
TS3 Path: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.2.0.164
Installed RAM: 3.50 GiB
TS3 Free VM: 583 MiB / 2.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x000000a8
Crash Address: 0x00b101cd "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x0070f1cd

[WARNING CUSTOM CONTENT] 09/03/2012 10:25:41 PM
OS Version: 6.1.7601
TS3 Path: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.33
Installed RAM: 3.50 GiB
TS3 Free VM: 1.30 GiB / 2.00 GiB
Crash Type: BREAKPOINT
Crash Address: 0x0058a666 "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00189666

[WARNING CUSTOM CONTENT] 09/03/2012 10:26:35 PM
OS Version: 6.1.7601
TS3 Path: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.33
Installed RAM: 3.50 GiB
TS3 Free VM: 1.30 GiB / 2.00 GiB
Crash Type: BREAKPOINT
Crash Address: 0x0058a666 "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00189666

[WARNING CUSTOM CONTENT] 13/03/2012 7:55:40 PM
OS Version: 6.1.7601
TS3 Path: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.33
Installed RAM: 3.50 GiB
TS3 Free VM: 1.28 GiB / 2.00 GiB
Crash Type: BREAKPOINT
Crash Address: 0x0058a666 "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00189666

Any thoughts?
Scholar
Original Poster
#992 Old 14th Mar 2012 at 2:08 AM
First, follow the instructions here:
http://simswiki.info/wiki.php?title....2C_Server_2008

Use the value for 4 GiB RAM.

If it is still crashing, I recommend trying to run the game without custom content. One of them might be breaking it.

If it still crashes, does the computer randomly restart? If it does, there's likely hardware problems.
Inventor
#993 Old 14th Mar 2012 at 10:35 AM Last edited by XTS : 14th Mar 2012 at 10:37 AM. Reason: added edit
Update... Error Code 12 is gone!! And I pushed my game hard to be sure, several times. No more crashing! WOOHOO! Thank you so much! You really helped me figure out my issue and gave me a workaround. You are appreciated! Rec'd your program over at Sims 3 site

EDIT: You mentioned "if your computer is restarting" in the post above.. My pc used to a bit back (a few years ago) and it was because my cpu was overheating.. I think it can do that with graphic cards too... ? Just thought I'd pop that in there... just in case.

(Quote) ~ "If it isn't one thing, it's going to be another. It is usually one thing. Oh man, is it a mother" (The Mother of All Things) - PB
Scholar
Original Poster
#994 Old 14th Mar 2012 at 11:17 AM
Yeah, failing motherboards, bad sticks of RAM, components overheating, power supplies not delivering stable power, bad hardware drivers, and failing SATA ports, are among the many things that can cause a computer to restart without warning. No amount of software (except the case of bad drivers) will be able to fix it.
Inventor
#995 Old 14th Mar 2012 at 12:25 PM
Quote:
Originally Posted by FordGT90Concept
Yeah, failing motherboards, bad sticks of RAM, components overheating, power supplies not delivering stable power, bad hardware drivers, and failing SATA ports, are among the many things that can cause a computer to restart without warning. No amount of software (except the case of bad drivers) will be able to fix it.


LOL You're giving me bad memories!! Lots of them. Including when I sparked a mobo out of commision! **shiver**

You seem to have quite a bit of experience. I respect that & hope not all of that was learned from experience. Thanks again for the fix!

Have a great day.
**xts**

(Quote) ~ "If it isn't one thing, it's going to be another. It is usually one thing. Oh man, is it a mother" (The Mother of All Things) - PB
Test Subject
THANKS POST
#996 Old 14th Mar 2012 at 4:49 PM
Thank You.
My Game is running again.
I deled all custom content.
Know it works again.
Test Subject
THANKS POST
#997 Old 19th Mar 2012 at 11:10 PM
Thanks!!!!
Test Subject
#998 Old 21st Mar 2012 at 2:17 AM
I am having a problem with this . Keeps saying i need an active internet connection which i do. But it still will not work . Can you help plz
Test Subject
#999 Old 21st Mar 2012 at 8:11 AM
My game crashes when I turn to one of my families in the town. But when I try to use CLA to see what's wrong it says no log file found...is there anything wrong with my game? Thank you!
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