Replies: 23 (Who?), Viewed: 17963 times.
Lab Assistant
Original Poster
#1 Old 1st Nov 2006 at 10:14 AM
Default No more "empty package" problem
This is for everyone who has experianced the "Empty Package" problem with CleanInstaller. This problem occurs when you try to clean a lot up and hit the "save as" button. You end up with a whole list of "empty package" items. I have been having this problem and after days of frustration I figured this out and I wanted to share this info with you who have been running into this problem too.

Ok this is what you do:
You go to the folders you used objects/walls/floors/etc. from. And you search for letters in the file names like this: ö ü é ï ô all these kind of letters causes empty packages in CleanInstaller and not for only the files with these letters but for everything. You have to go to the folder where the files you used are like C:\Documents and Settings\your name\My documents\EA Games\De Sims 2\Downloads\... Because in Cleaninstaller you cannot see the original filename. After you've got out all those letters and replaced them with normal letters o u e i you will experiance no empty package problem anymore. Offcourse you have to repackage your lot now with the files that have no lettermarks anymore.

Good luck!!!
retired moderator
#2 Old 2nd Nov 2006 at 7:37 PM
Thanks for the information! I hope other people will test this out too.

I will choose a path that's clear- I will choose free will
Simpeople and Me Archive- -11Dots Archive- My Sims World Archive
Lab Assistant
#3 Old 17th Nov 2006 at 2:29 PM
Is that what caused it!?!
Who would have thought? I mean... i noticed that 'cause of some files everything was emptied but i couldn't pinpoint the files (didn't wanna-too lazy) and now it seems i, we all, have to be careful with these fonts and check the package we dl, well those of us that clean lots for upload that is

Originally Posted by The Sorceress
...after days of frustration....

For me it's been weeks of hair loss and excessive weight gain... I hope you're right about this, i'll test it now. 10x for sharing your findings with the community, i'm sure thousands od ppl had and have this prob. Let's hope this is the solution for everyone.
Mad Poster
#4 Old 17th Nov 2006 at 4:01 PM
It is not only the cause of empty packages, it cause also uninstallable lots, the sim2export remain in the teleport folder and the lot dont apperar in the lot bin.
If you know the creator, may be isit friendly to inform him of the problem and of the fact you must rename the package to share it ?

You know a site allowing re-upload of free build/buy stuff in lots ? Help us to update the list !

* Plus j'échoue plus je m'approche de la réussite
* The more I fail the more I approach the success

(Lao patul MMVI AD)
Lab Assistant
18th Nov 2006 at 3:11 PM
This message has been deleted by Lord_Morgan. Reason: Double postage - happens...
Lab Assistant
#5 Old 18th Nov 2006 at 3:11 PM
Originally Posted by patul
If you know the creator, may be isit friendly to inform him of the problem and of the fact you must rename the package to share it ?

I have no problem with that - telling creators to stear clear of non-english fonts and letters if they post their email or if they have an inbox at forums. But i bet it would be more practical to point out this error to the CleanPackInstaller devs so they can fix the bug in the upcoming versions.
Mad Poster
#6 Old 18th Nov 2006 at 3:36 PM
Of course lord ! but the problem exists since months ant it is not really fixed !
It is not only the non-english fonts or characters but with all characters like & or @ I have problems!

You know a site allowing re-upload of free build/buy stuff in lots ? Help us to update the list !

* Plus j'échoue plus je m'approche de la réussite
* The more I fail the more I approach the success

(Lao patul MMVI AD)
Lab Assistant
Original Poster
#7 Old 19th Nov 2006 at 10:58 AM
LOL I don't think I could have survived weeks.

I think it is very well possible those characters are also causing problems. so to be on the save side I'd be searching those too. Another tip for you is to give those lettermarks a go in the search function of your Window version, XP has a search function and you can search for lettermarks in your downloadfolder, I know cause I did it that way to get them all out. Good luck. Glad to be of help.
Forum Resident
#8 Old 11th Apr 2007 at 10:41 AM
the % symbol too...

Subtle In Spades
Blenderized to Pieces
retired moderator
#9 Old 23rd Apr 2007 at 8:17 PM
Thanks for the heads up. I do have international 'spelling' content. I hope that fixes it! I'll get back to you. I've had a heck of a time packing some lots.

Part of the problem is that creators who make things and give them name and proper spelling (from their own languages) don't like to change the spellings to English standard because then the word means something entirely different. I've had problems with the Natrobo dolls ` ' diacritical marks and the spanish ~ over N's and the umlats.
Field Researcher
#10 Old 25th Apr 2007 at 1:48 PM
OH MY GOD I COULD KISS YOU!!!!!! youve found the problem! i was putting by h◙ in my saved files, i took it out and it worked! thank you, youre a genius!
Lab Assistant
#11 Old 23rd May 2007 at 7:49 PM
Im still having problems with this. I have gone through my files and cant find anything weird. I can get my game to boot up until it tries to load a neighborhood then it crashes. Im getting frustrated and feel like reinstalling. I really dont want to but..Unless someone else has any suggestions..

Test Subject
#13 Old 13th Jul 2007 at 1:13 PM
Thank you for the information; I've been going nuts these past few days trying to figure this out!!!
Lab Assistant
#14 Old 13th Aug 2007 at 5:09 PM
Thanks for the information, although I am not looking forward to going through all my downloads. If it fixes the issue, though, it will well be worth the time saved cleaning up my lots manually. I don't want to think about the wasted hours this past weekend trying to get a house ready for upload.
Lab Assistant
#15 Old 13th Aug 2007 at 7:27 PM
I had no idea!... wow..I've cleaned out downloads, backed up and reinstalled several times and I'll bet now that it was because of naming glitches..... time to clean files again.....
Field Researcher
#16 Old 27th Dec 2007 at 9:48 PM
I didn't have any funny characters like that in my filenames, and I still have the problem, but so far only if I delete the sims from the lot.
Test Subject
#17 Old 25th Jan 2008 at 3:02 PM
Huggs and smooches for this! I made several homes and only one keeps doing this. It was driving me batty!! 1,000,000 thank yous!
Lab Assistant
#18 Old 5th Feb 2008 at 5:22 PM
I've been having this problem too, but it hasn't been because of non-English characters. I package my sim to a file, but somehow it ends up with a skeletal file. Then whether I remove that or not and re-save, I get the empty package files. It's only when I remove all the CC and leave only the sim itself that it actually works. Anyone have an idea why?
Top Secret Researcher
#19 Old 31st Mar 2008 at 1:49 AM Last edited by StephSim : 31st Mar 2008 at 2:04 AM.
Just my opinion Endersgirl..try renaming the oddly named files and in your Downloads Folder, delete the uploading files from your Teleport Folder, THEN load ONLY the Sim. Then, enter the game and repackage the files. Then try to load the newly packaged files. I know it's a pain. I tried to find shortcuts with lots and it didn't work. I had to load the files, go into the Downloads Folder and rename the odd-character files, delete the files from the Teleport Folder that I loaded, then reload ONLY the lot (because the renamed files were already in the Downloads Folder) and the lot showed. I repacked it and checked it out. It worked.

Creativity is giving the soul permission to leap beyond the boundaries of the ordinary!
Lab Assistant
#20 Old 28th Mar 2009 at 2:21 AM
Thank You very very very much! This advice solved my problem! There were several files with ''&'' sign in names, also one file with deutsch specific letter. Now I changed the names and my lot is packaged correctly
Destroyer of Worlds
staff: administrator
#21 Old 22nd Sep 2009 at 3:21 AM Last edited by heaven_sent_8_18 : 22nd Sep 2009 at 3:32 AM. Reason: Further Explanation
I am having the same issue. I think that I did change the files from the weird names. Some of them show up in Clean Installer with the odd characters but the actually files in the downloads doesn't have those characters. At least not any that are associated with the lot I am trying to repackage. Has anyone come to any other conclusions?

Edit: I packaged the same exact lot last night with the same exact items. The only difference is that due to some helpful suggestions, I am cutting down on some recolors and extras that do not need to be included. The package worked last night but for some reason is just not working tonight with the same files. I have not downloaded any new items and did in fact change characters after reading this although they were not the issue to begin with. Someone PLEASE help!
Lab Assistant
Original Poster
#22 Old 29th Sep 2009 at 12:55 PM
Heaven sent what i tried in the first place before i found out about the character problem is this:

First do only the lot, if that gives no problem do half the files of the package, and also the other half. When you encounter the prob split it up in halfs again and again till you find out which file(s) is/are causing it.

It is a frustrating, time consuming really hateful job but worth it if you want to figure out what is causing it, also for the future

Good luck *hugs*
#23 Old 1st Jul 2010 at 6:11 PM
I just wanted to thank the OP for this thread - solved the recent probs I've been happening with empty packages showing - was driving me nuts trying to find a solution!

Site Helper
#24 Old 2nd Jul 2010 at 12:49 AM Last edited by Mootilda : 3rd Jul 2010 at 4:51 AM.
This makes sense. Sims2Packs use UTF8 encoded XML. If the Clean Installer can't find the object name, it uses the package file name instead. However, the Clean Installer doesn't seem to be doing anything to ensure that the package file name is properly encoded.

[Update:] The newest version of the Clean Installer V1.6.1 has a fix for this problem. Look under my downloads for the latest version, since I haven't got access to the S2PCI website yet.
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