Replies: 6 (Who?), Viewed: 419 times.
Test Subject
Original Poster
#1 Old 25th May 2020 at 8:50 AM Last edited by Natsumi : 9th Jun 2020 at 5:20 AM.

This user has the following games installed:

Sims 2, University, Nightlife, Open for Business, Pets, Seasons, Bon Voyage, Free Time, Apartment Life
Default Game crashes when sims changes outfit
It started recently, not sure why. I haven't installed any custom content in a while, and it's been fine up until recently. The game runs fine, and it only seems to do it with one sim, but not any other sim. The game will crash when the sim does anything that involves changing their outfit, such as getting in bed, using the hot spring, using any athletic equipment. Even removing all of the custom content and reinstalling the game has not solved the problem. The sim has custom content on them, but I tested all of them on other sims, and the game did not crash. I can't understand why it keeps crashing, but it does.

This is what my sim looks like:



Usually when the game crashes it pops up saying it has crashed, but a few times the game has randomly exited to the desktop without warning. I will note that I am running The Sims 2 on windows 10, but I've never had this issue before.

I also tried using the 4GB patch, and it crashed again.

This is what the log says:

Code:
Exception time: 05/25/2020, at 04:42:40.
Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.
Current thread ID: 11008 (0x00002b00).
Version information:
Application/module path: C:\Program Files (x86)\Mr DJ\The Sims 2 Ultimate Collection\The Sims 2 Mansion and Garden Stuff\TSBin\Sims2EP9.exe
Application/module version name: The Sims 2 EP9
Application/module version: 1.17.0.66
System version: Windows NT 6.0
System memory: 4096 Megabytes total, 4096 Megabytes free.
Application/module configuration: ReleaseSRT


Extra Exception Data:

Shutdown: 0
HostName: BOKEGAERU
MemoryUsage: 675744K
Neighborhood Name: Itomori
Neighborhood Prefix: N154
Lot Name: Beastman Duplex 28
Family Name: Kagemori
Extra Exception Data End:

Exception module:  C:\Program Files (x86)\Mr DJ\The Sims 2 Ultimate Collection\The Sims 2 Mansion and Garden Stuff\TSBin\Sims2EP9.exe.
Exception address: 0x00d59c3a. Section:Offset: 0x01:0x00958c3a.

Registers
   EAX: 00080000
   EBX: 4c1bee4c
   ECX: 00010026
   EDX: 00080000
   ESI: 39493e28
   EDI: 4ba95000
   CS:EIP: 0023:00d59c3a
   SS:ESP: 002b:0351e42c  EBP:00000000
   DS:002b  ES:002b  FS:0053  GS:002b
   Flags: 00010216

Loaded Modules
   Address          Size Module             Path
   ----------------------------------------------------------------------------------------------
   0x00400000   46208224 Sims2EP9.exe       C:\Program Files (x86)\Mr DJ\The Sims 2 Ultimate Collection\The Sims 2 Mansion and Garden Stuff\TSBin\Sims2EP9.exe
   0x77310000    1679360 ntdll.dll          C:\Windows\SYSTEM32\ntdll.dll
   0x74d90000     917504 KERNEL32.DLL       C:\Windows\System32\KERNEL32.DLL
   0x76020000    2088960 KERNELBASE.dll     C:\Windows\System32\KERNELBASE.dll
   0x74a30000     651264 apphelp.dll        C:\Windows\SYSTEM32\apphelp.dll
   0x74610000    2637824 AcLayers.DLL       C:\Windows\SYSTEM32\AcLayers.DLL
   0x76fc0000     782336 msvcrt.dll         C:\Windows\System32\msvcrt.dll
   0x76270000    1667072 USER32.dll         C:\Windows\System32\USER32.dll
   0x755d0000      94208 win32u.dll         C:\Windows\System32\win32u.dll
   0x75bf0000     135168 GDI32.dll          C:\Windows\System32\GDI32.dll
   0x75dc0000    1417216 gdi32full.dll      C:\Windows\System32\gdi32full.dll
   0x75c90000     507904 msvcp_win.dll      C:\Windows\System32\msvcp_win.dll
   0x74c70000    1175552 ucrtbase.dll       C:\Windows\System32\ucrtbase.dll
   0x755f0000    5726208 SHELL32.dll        C:\Windows\System32\SHELL32.dll
   0x76e70000     241664 cfgmgr32.dll       C:\Windows\System32\cfgmgr32.dll
   0x77270000     540672 shcore.dll         C:\Windows\System32\shcore.dll
   0x77100000     765952 RPCRT4.dll         C:\Windows\System32\RPCRT4.dll
   0x74ae0000     131072 SspiCli.dll        C:\Windows\System32\SspiCli.dll
   0x74ad0000      40960 CRYPTBASE.dll      C:\Windows\System32\CRYPTBASE.dll
   0x76410000     389120 bcryptPrimitives.d C:\Windows\System32\bcryptPrimitives.dll
   0x77080000     483328 sechost.dll        C:\Windows\System32\sechost.dll
   0x76be0000    2576384 combase.dll        C:\Windows\System32\combase.dll
   0x74f60000    6049792 windows.storage.dl C:\Windows\System32\windows.storage.dll
   0x76710000     495616 advapi32.dll       C:\Windows\System32\advapi32.dll
   0x75fa0000     110592 profapi.dll        C:\Windows\System32\profapi.dll
   0x76220000     274432 powrprof.dll       C:\Windows\System32\powrprof.dll
   0x76470000      53248 UMPDC.dll          C:\Windows\System32\UMPDC.dll
   0x766c0000     278528 shlwapi.dll        C:\Windows\System32\shlwapi.dll
   0x75c80000      61440 kernel.appcore.dll C:\Windows\System32\kernel.appcore.dll
   0x75b70000      77824 cryptsp.dll        C:\Windows\System32\cryptsp.dll
   0x75530000     598016 OLEAUT32.dll       C:\Windows\System32\OLEAUT32.dll
   0x76790000    4493312 SETUPAPI.dll       C:\Windows\System32\SETUPAPI.dll
   0x75f20000     102400 bcrypt.dll         C:\Windows\System32\bcrypt.dll
   0x74a10000      98304 MPR.dll            C:\Windows\SYSTEM32\MPR.dll
   0x66680000      12288 sfc.dll            C:\Windows\SYSTEM32\sfc.dll
   0x749a0000     438272 WINSPOOL.DRV       C:\Windows\SYSTEM32\WINSPOOL.DRV
   0x748d0000     811008 PROPSYS.dll        C:\Windows\SYSTEM32\PROPSYS.dll
   0x745d0000     204800 IPHLPAPI.DLL       C:\Windows\SYSTEM32\IPHLPAPI.DLL
   0x748c0000      61440 sfc_os.DLL         C:\Windows\SYSTEM32\sfc_os.DLL
   0x74550000     487424 AcSpecfc.DLL       C:\Windows\SYSTEM32\AcSpecfc.DLL
   0x76580000    1011712 ole32.dll          C:\Windows\System32\ole32.dll
   0x75b90000     385024 WS2_32.dll         C:\Windows\System32\WS2_32.dll
   0x75d10000     720896 COMDLG32.dll       C:\Windows\System32\COMDLG32.dll
   0x76680000     151552 IMM32.dll          C:\Windows\System32\IMM32.dll
   0x74470000     577536 COMCTL32.dll       C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.18362.836_none_71d337c15ae77c22\COMCTL32.dll
   0x743d0000     606208 mscms.dll          C:\Windows\SYSTEM32\mscms.dll
   0x74500000     122880 USERENV.dll        C:\Windows\SYSTEM32\USERENV.dll
   0x743a0000     147456 WINMM.dll          C:\Windows\SYSTEM32\WINMM.dll
   0x742b0000     958464 DDRAW.dll          C:\Windows\SYSTEM32\DDRAW.dll
   0x74280000     151552 dwmapi.dll         C:\Windows\SYSTEM32\dwmapi.dll
   0x73f10000    3543040 msi.dll            C:\Windows\SYSTEM32\msi.dll
   0x74530000      69632 ColorAdapterClient C:\Windows\SYSTEM32\ColorAdapterClient.dll
   0x73ee0000     143360 WINMMBASE.dll      C:\Windows\SYSTEM32\WINMMBASE.dll
   0x73e10000     790528 dxgi.dll           C:\Windows\SYSTEM32\dxgi.dll
   0x73e00000      28672 DCIMAN32.dll       C:\Windows\SYSTEM32\DCIMAN32.dll
   0x73bb0000     102400 dxcore.dll         C:\Windows\SYSTEM32\dxcore.dll
   0x73b30000     499712 uxtheme.dll        C:\Windows\system32\uxtheme.dll
   0x739a0000    1630208 d3d9.dll           C:\Windows\SYSTEM32\d3d9.dll
   0x74520000      32768 VERSION.dll        C:\Windows\SYSTEM32\VERSION.dll
   0x73970000     139264 MSVFW32.dll        C:\Windows\SYSTEM32\MSVFW32.dll
   0x738d0000     110592 AVIFIL32.dll       C:\Windows\SYSTEM32\AVIFIL32.dll
   0x738f0000     516096 DSOUND.dll         C:\Windows\SYSTEM32\DSOUND.dll
   0x738b0000     102400 MSACM32.dll        C:\Windows\SYSTEM32\MSACM32.dll
   0x73c00000    1634304 DbgHelp.dll        C:\Windows\SYSTEM32\DbgHelp.dll
   0x73bd0000     147456 dbgcore.DLL        C:\Windows\SYSTEM32\dbgcore.DLL
   0x76e60000      24576 psapi.dll          C:\Windows\System32\psapi.dll
   0x737d0000     897024 rasapi32.dll       C:\Windows\SYSTEM32\rasapi32.dll
   0x737a0000     176128 rasman.dll         C:\Windows\SYSTEM32\rasman.dll
   0x771e0000     524288 clbcatq.dll        C:\Windows\System32\clbcatq.dll
   0x73730000     401408 MMDevApi.dll       C:\Windows\System32\MMDevApi.dll
   0x73700000     143360 DEVOBJ.dll         C:\Windows\System32\DEVOBJ.dll
   0x735e0000    1171456 AUDIOSES.DLL       C:\Windows\SYSTEM32\AUDIOSES.DLL
   0x73500000     892928 wintypes.dll       C:\Windows\SYSTEM32\wintypes.dll
   0x76eb0000    1060864 MSCTF.dll          C:\Windows\System32\MSCTF.dll
   0x73370000    1593344 aticfx32.dll       C:\Windows\System32\DriverStore\FileRepository\u0342612.inf_amd64_f45480a6fb163a4b\B342328\aticfx32.dll
   0x73340000     163840 atiu9pag.dll       C:\Windows\System32\DriverStore\FileRepository\u0342612.inf_amd64_f45480a6fb163a4b\B342328\atiu9pag.dll
   0x728f0000   10792960 atiumdag.dll       C:\Windows\System32\DriverStore\FileRepository\u0342612.inf_amd64_f45480a6fb163a4b\B342328\atiumdag.dll
   0x71c20000   13402112 atiumdva.dll       C:\Windows\System32\DriverStore\FileRepository\u0342612.inf_amd64_f45480a6fb163a4b\B342328\atiumdva.dll
   0x71ba0000     471040 dxdiagn.dll        C:\Windows\System32\dxdiagn.dll
   0x75f40000     286720 WINTRUST.dll       C:\Windows\System32\WINTRUST.dll
   0x77260000      57344 MSASN1.dll         C:\Windows\System32\MSASN1.dll
   0x76480000    1028096 CRYPT32.dll        C:\Windows\System32\CRYPT32.dll
   0x71840000    1560576 d3d12.dll          C:\Windows\System32\d3d12.dll
   0x719c0000    1957888 d3d11.dll          C:\Windows\System32\d3d11.dll
   0x73df0000      53248 wbemprox.dll       C:\Windows\system32\wbem\wbemprox.dll
   0x717d0000     430080 wbemcomn.dll       C:\Windows\SYSTEM32\wbemcomn.dll
   0x717c0000      65536 wbemsvc.dll        C:\Windows\system32\wbem\wbemsvc.dll
   0x716f0000     831488 fastprox.dll       C:\Windows\system32\wbem\fastprox.dll
   0x716e0000      61440 amsi.dll           C:\Windows\SYSTEM32\amsi.dll
   0x716a0000     229376 MpOav.dll          C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2004.6-0\X86\MpOav.dll
   0x71670000     167936 winbrand.dll       C:\Windows\system32\winbrand.dll
   0x71650000      73728 DEVRTL.dll         C:\Windows\SYSTEM32\DEVRTL.dll
   0x71630000      94208 SPINF.dll          C:\Windows\SYSTEM32\SPINF.dll
   0x71530000    1007616 drvstore.dll       C:\Windows\SYSTEM32\drvstore.dll
   0x71500000     192512 rsaenh.dll         C:\Windows\system32\rsaenh.dll
   0x714e0000     122880 gpapi.dll          C:\Windows\SYSTEM32\gpapi.dll
   0x766b0000      28672 NSI.dll            C:\Windows\System32\NSI.dll
   0x70280000     131072 D3DSCache.dll      C:\Windows\SYSTEM32\D3DSCache.dll
   0x70090000    1986560 twinapi.appcore.dl C:\Windows\SYSTEM32\twinapi.appcore.dll
   0x70070000     126976 RMCLIENT.dll       C:\Windows\SYSTEM32\RMCLIENT.dll
   0x713e0000    1048576 Windows.UI.dll     C:\Windows\System32\Windows.UI.dll
   0x71350000     540672 TextInputFramework C:\Windows\System32\TextInputFramework.dll
   0x71280000     794624 InputHost.dll      C:\Windows\System32\InputHost.dll
   0x70f90000     561152 CoreMessaging.dll  C:\Windows\System32\CoreMessaging.dll
   0x71020000    2482176 CoreUIComponents.d C:\Windows\System32\CoreUIComponents.dll
   0x73d90000     167936 ntmarta.dll        C:\Windows\SYSTEM32\ntmarta.dll
   0x70d50000    2265088 iertutil.dll       C:\Windows\SYSTEM32\iertutil.dll
   0x70be0000    1482752 dcomp.dll          C:\Windows\SYSTEM32\dcomp.dll
   0x60000000     360448 ijl15.dll          C:\Program Files (x86)\Mr DJ\The Sims 2 Ultimate Collection\The Sims 2 Mansion and Garden Stuff\TSBin\ijl15.dll
   0x70f80000      32768 avrt.dll           C:\Windows\SYSTEM32\avrt.dll

Call stack:

Stack data: (ESP is 0x0351e42c)
0x0351e2ac   40010000 00001306 08f1583a b879bc3d b879bc3d 00000000 00000000 04000000 
0x0351e2cc   00000080 00000000 00000000 00000000 00000000 00000000 00000000 00000000 
0x0351e2ec   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 
0x0351e30c   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 
0x0351e32c   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 
0x0351e34c   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 
0x0351e36c   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 
0x0351e38c   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 
0x0351e3ac   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 
0x0351e3cc   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 
0x0351e3ec   00000000 00000000 00000000 00000000 00000000 00000000 b879bc3d b879bc3d 
0x0351e40c   387abc3d 54f1583a 00020000 b879bc3d 387abc3d 54f1583a 2d9cd500 00000000 
0x0351e42c   887ccd38 f8ed1b4c 02000000 00000000 c0b1d500 387bcd38 00000800 c881cd38 
0x0351e44c   f8ed1b4c b0962601 00000000 7091644b c881cd38 00020000 00020000 ff000000 
0x0351e46c   02000000 887ccd38 b8e45103 306e1a01 ffffffff 6296f400 b007eb0b 00000000 
0x0351e48c   01000000 78244b01 7091644b 00000000 78244b01 70ceea0b a8e55103 00020000 
0x0351e4ac   00020000 00000000 c8d04701 a8e55103 50061b01 ffffffff a605fc00 e0490306 
0x0351e4cc   60ec2c01 00000000 78244b01 36a4fc00 48e55103 64e55103 7091644b 3cb9602a 
0x0351e4ec   54e65103 e0490306 30420306 01000000 98e3612a ace55103 36e2cf00 00000000 
0x0351e50c   07000000 3cb9602a 00000000 00000000 00000000 54e55103 4ccfe500 ffffffff 
0x0351e52c   00000000 e4f1e500 9a06d300 00000000 d6e3612a 908b3131 00e3612a 68501f01 
0x0351e54c   1e001400 00000000 00005103 01000000 00000000 00000000 68501f01 1fb91400 
0x0351e56c   00000000 00000000 00000000 00000000 00000000 f0462f01 10cfef2a 10cfef2a 
0x0351e58c   18cfef2a 00000000 f0462f01 00cfef2a 00cfef2a 08cfef2a 00000000 48e65103 

Instruction data: (EIP is 0x00d59c3a)
0x00d59bba   8b c2 8b cd 8b ff 8a 59 fe 88 58 fe 8a 59 ff 88 58 ff 8a 19 88 18 c6 40 01 ff 83 c1 03 83 c0 04 
0x00d59bda   4e 75 e3 8b 74 24 18 8b 4c 24 1c 03 ee 03 d1 4f 75 c6 5f 5e 5d b0 01 5b c2 0c 00 8b 11 50 8b 44 
0x00d59bfa   24 20 6a 01 57 50 ff 52 18 8b 0b 8b 16 89 4c 24 14 55 8b ce ff 52 70 0f af c7 8b 16 55 8b ce 89 
0x00d59c1a   44 24 1c ff 52 24 8b 4c 24 14 8b f0 8b 01 6a 00 ff 50 24 8b f8 8b 44 24 18 8b c8 8b d1 c1 e9 02 
0x00d59c3a   f3 a5 8b ca 83 e1 03 f3 a4 8b 1b 8b 03 6a 01 8b cb ff 50 40 5f 5e 5d b0 01 5b c2 0c 00 cc cc cc 
0x00d59c5a   cc cc cc cc cc cc 6a ff 68 78 6c 1a 01 64 a1 00 00 00 00 50 64 89 25 00 00 00 00 83 ec 0c 56 57 
0x00d59c7a   8b f9 8d 4c 24 08 e8 fb fc 91 ff 8d 4c 24 08 c7 44 24 1c 00 00 00 00 e8 2a bd 2c 00 8b 77 54 8b 
0x00d59c9a   06 6a 00 8b ce ff 50 70 8b 16 50 6a 00 8b ce ff 52 6c 50 8b 06 6a 00 8b ce ff 50 68 8b 16 50 8b 
Screenshots
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Test Subject
#2 Old 3rd Jun 2020 at 11:14 PM
Have you created any graphics rules for your game either manually or using Graphics Rules Maker?
Mad Poster
#3 Old 4th Jun 2020 at 12:02 AM
Could be directly related to the CC on the sim. CAS content can be a bit moody when it comes to things like mismatching texture sizes in relation to skins, especially combined with bump maps trying to fit into it all. Could be working fine on the sim, but when the game tries to access CAS or Change Appearance, the game throws a tantrum and crashes. The clothes in particular.

Try with the texture sizes I suggested earlier. 512z512 for anything that goes onto the head (eyes, face/skin, makeup, scalp texture on hair and skin), and 1024x1024 for the clothes and body/skin. No need to worry about accessories or alpha parts of hair.

Could also be a wrong setting for an accessory or hair that causes problems when the game tries to carry it forward to another outfit.
Test Subject
Original Poster
#4 Old 4th Jun 2020 at 3:37 PM
Yeah, I thought that, but I tried all of the same CC on other age groups and didn't have the problem. I even tried regular Maxis clothing on the teen version and it crashed. So I can't figure it out
Mad Poster
#5 Old 4th Jun 2020 at 3:45 PM
Then it's probably a problem with a CC item (or texture files) that the adult and teen sim share, for instance the skin or tail.

Have you tried to enable the "Boolprop TestingCheatsEnabled True" cheat, to see if you can get an error log? Could be you get something useful out of it.
Test Subject
Original Poster
#6 Old 4th Jun 2020 at 4:09 PM
I'll give that a shot. Hopefully it's an easy fix.
Test Subject
Original Poster
#7 Old 6th Jun 2020 at 1:29 PM
I completely redid the skin, tail, ears, and clothing textures, and that seems to have fixed my problem.
Screenshots
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