Replies: 3 (Who?), Viewed: 108 times.
Test Subject
Original Poster
#1 Old 28th Mar 2021 at 5:09 PM

This user has the following games installed:

Sims 2, University, Nightlife, Open for Business, Pets, Seasons, Bon Voyage, Free Time, Apartment Life
Default The Sims 2 Ultimate Collection ACCESS_VIOLATION error while loading neighbourhood in vanilla game
I want to run The Sims 2 Ultimate Collection on my old laptop with Windows 10. I've followed this guide https://www.youtube.com/watch?v=2fVf0aqcDUM&t=130s, applied 4GB patch with Memory Allocation Fix and run the game for the first time. Every time on choosing in vanilla game any neighbourhood, the game crashes while trying to create Pets in loading neighbourhood. There is common error message that the app will now terminate and in logs I can found ACCESS_VIOLATION error (attached).

Then I started to investigate the issue and try to find the solution. I used Graphics Rules Makers (which definitely applied my resolution to the game and improved colours), make cache file read-only, swap the Graphic Rules and Video Cards files in both folders from here http://leefish.nl/mybb/showthread.php?tid=6881 and add the command to run The Sims 2 with CPUCount set to 1 but no luck. With any change the app crushes on the same loading screen while choosing neighbourhood for the first time. I don't know what to do next and I'm looking for your help to make The Sims2 UC runs on my computer.

I'm attaching the log files and pasting it below, just to make sure that they will be always accessible.
I'm sure that there must be a way to run the game on my computer.

My computer specs:
Windows 10 64 bit
Intel Core i7-4500U CPU @ 1.80GHz 2.39 GHz
RAM 8GB
Intel HD Graphics 4400
Graphic memory 2176MB
Video memory 128MB

config.log.txt
Log generated on 3/28/2021, 16:59

Kiri: Reset Texture Memory
Kiri: Force Low settings because Intel removed
=== Application info ===
Name: The Sims 2 EP9
Version: 1.17.0.66
Build: ReleaseSRT
=== Machine info ===
OS version: Windows NT 6.0
CPU: 3351.599853Mhz, Name:GenuineIntel, FPU:1, MMX:1
Memory: 4096MB
Free memory: 4096MB
User: kkuzn
Computer: DESKTOP-FGMTO99
=== Sound device info ===
Name: Unknown
Driver: Unknown
=== Graphics device info ===
Number: 0
Name (driver): Intel(R) HD Graphics Family
Name (database): Intel(R) HD Graphics Family
Vendor: Intel
Chipset: Vendor: 8086, Device: 0a16, Board: 1911103c, Chipset: 0009
Driver: igdumdim32.dll, Version: 20.19.15.4835, GUID: D7B78E66-4956-11CF-6F61-1E39B5C2D935
Driver version: 4835
Monitor: \\.\DISPLAY1
Monitor aspect: 1.775757, 16:9
Screen mode: 2560x1440x32BPP,60Hz
Texture memory: 1664MB
HW T&L: Fixed function:1 Programmable:3.0
Pixel program: 3.0
Texture stages: 8
AppControlledAA: 1
Kiri: Selecting High base level

Global properties
-----------------
uintProp propertyRevision 6
boolProp allowCustomContent true
boolProp animationLOD false
uintProp antialiasingQuality 0
boolProp autoCentering true
boolProp autoLogin false
boolProp bumpMapping false
boolProp checkForPatch true
boolProp constrainFloorElevation true
uintProp cutawayMemorySize 3
boolProp cutawayOutside true
boolProp disableCustomObjects true
boolProp displayCustomObjectInfo true
boolProp displayLookAtBoxes false
boolProp displayPaths false
boolProp deviceVsynch true
uintProp dynamicRenderStrategy 0
boolProp edgeScrolling true
floatProp horzedgescrollrate 0,5
floatProp vertedgescrollrate 0,5
uintProp effectPriorityLevel 3
stringProp lastLoadedNeighborhood
boolProp freeWill true
floatProp geomBoneInfluenceThreshold 0,01
boolProp geomCheckGeomDataIntegrity false
uintProp geomGenerateTangentSpaceNormalLines 0
boolProp geomGenerateTangentSpaceSxT false
floatProp geomGeneratedTangentSpaceNormalLineLength 0,1
uintProp geomMaxBoneInfluencesPerVertex 4
sintProp geomMaxMorphTargetDeltasPerVertex 4
floatProp geomMorphTargetDeltaThreshold 0,001
floatProp geomPerBoneBoundBlendWeightThreshold 0,9
boolProp guob true
boolProp interrupt false
boolProp lightOpenGLStyle false
uintProp lightingQuality 3
boolProp livePIP true
boolProp lotInfoAdvancedMode false
stringProp lotWindowFillColor (0,0,0,1)
uintProp maxParticlesTarget 10000
uintProp maxTerrainGrade 5
boolProp morph true
stringProp neighborhoodWindowFillColor (0.5,0.5,0.5,1)
boolProp noStupidIFFUnlocking false
boolProp optimizeMeshes true
floatProp particleDamping 0
floatProp particleDensity 1
uintProp particleLODOffset 0
floatProp particleScale 1
floatProp particleSizeThreshold 1
boolProp quickTips true
boolProp reduceBoneWeights false
boolProp renderOpaqueUI false
boolProp reflectionWithExtraViewer false
boolProp rotateCameraSims1Mode false
boolProp nhoodWaterReflection false
boolProp renderInsideObjectOnlyOnSelectedSimLevel true
boolProp showSnowOnGround true
uintProp renderInsideVisibleObjects 1
boolProp renderSelectedSimLevel false
boolProp sleepInBackground true
boolProp simInBackground false
boolProp simShadows true
boolProp snapObjectsToGrid true
uintProp soundDetail 2
boolProp specHighlights true
boolProp unevenTilesFloorable true
boolProp useEffects true
boolProp useLODs false
uintProp snapshotPictureQuality 2
uintProp snapshotPictureSize 2
boolProp usePixelAspectRatio true
uintProp videoCaptureMaxRecordingSeconds 60
uintProp videoCaptureQuality 1
uintProp videoCaptureSize 1
boolProp videoCaptureAudioOn true
boolProp CameraDriftCamEnabled true
boolProp CameraSpecialEventEnabled true
boolProp ShowLotPackageFilename false
boolProp SoundMasterGroupVoxEnabled true
boolProp SoundMasterGroupFXEnabled true
boolProp SoundMasterGroupMusicEnabled true
boolProp SoundMasterGroupAmbienceEnabled true
uintProp FXVolume 100
uintProp VOXVolume 100
uintProp AmbienceVolume 100
uintProp MusicVolume 40
floatProp tvVolume 0,5
uintProp AudioPerformance 1
boolProp ShowTutorialWelcome true
boolProp NoLegacySounds true
boolProp liveCameraConstraints true
uintProp edithConfigFlags 0
uintProp copiedShippedDataToUserDataFolder 262143
boolProp enableLotImpostersInLot true
boolProp enableNeighborhoodOccupantsInLot true
uintProp lotSkirtSizeIncrease 9
uintProp neighborhoodPropFadeDistance 50
boolProp clickableLotImposters true
boolProp showXRayCursor true
uintProp maxTotalSims 10
uintProp maxTotalHumans 8
uintProp maxTotalPets 6
floatProp pagodaSlopeControlX 1
floatProp pagodaSlopeControlY 1
floatProp pagodaCornerHeightRatio 0,25
floatProp pagodaEaveX 1,5
floatProp pagodaEaveY 1,5
floatProp diagonalPagodaEaveX 1
floatProp diagonalPagodaEaveY 1
boolProp force12HrTime false
boolProp enableOceanReflection false
boolProp includeCeilings false
boolProp quarterTilePlacementEnabled false
stringProp activeDeviceDisplayMode 1024x768x32x60
boolProp activeDeviceUseSoftwareRasterizer false
uintProp optionMaterialDetail 3
uintProp optionObjectDetail 3
uintProp optionObjectHiding 0
uintProp optionSnowOnGround 1
uintProp optionShadows 3
uintProp optionOpaqueUI 0
uintProp optionReflection 1
uintProp optionCeiling 1
uintProp optionEffectsQuality 3
uintProp optionLightingQuality 3
uintProp optionSoundQuality 3
uintProp optionEnableLotImpostersInLot 1
uintProp optionEnableNeighborhoodOccupantsInLot 1
uintProp optionLotSkirtSizeIncrease 1
sintProp activeDeviceNum 0
boolProp copiedUSToUKEnglishNames false
boolProp perfAddLights true
boolProp perfRenderParts true
boolProp perfLightCaching true
boolProp perfEnableSkinning true
boolProp perfEnableMorphing true
uintProp lodOverride 0
boolProp effectLODSoftChange true
floatProp effectMaxTimeDelta 0
boolProp enableSnapshot true
boolProp floorCollisions true
boolProp wallCollisions true
boolProp creatingLotTemplate false


Device 0
--------

Options
-------
uintProp MaterialDetail 3 #default: 3
uintProp ObjectDetail 3 #default: 3
uintProp ObjectHiding 0 #default: 0
uintProp SnowOnGround 1 #default: 1
uintProp Shadows 3 #default: 3
uintProp OpaqueUI 0 #default: 0
uintProp Reflection 1 #default: 1
uintProp Ceiling 1 #default: 1
uintProp EffectsQuality 3 #default: 3
uintProp LightingQuality 3 #default: 3
uintProp SoundQuality 3 #default: 3
uintProp DirtyRect 3 #default: 3
uintProp FullscreenFadeEffect 1 #default: 1
uintProp Turbo 3 #default: 3
uintProp SimulatorControls 3 #default: 3
uintProp LightingOptimizations 3 #default: 3
uintProp AnimationSamplingLevel 3 #default: 3
uintProp LivePIP 1 #default: 1
uintProp SpecialEventCamera 1 #default: 1
uintProp ScreenModeResolution 3 #default: 3
uintProp SubjectTracking 3 #default: 3
uintProp EnableLotImpostersInLot 1 #default: 1
uintProp EnableNeighborhoodOccupantsInLot 1 #default: 1
uintProp LotSkirtSizeIncrease 1 #default: 1

Option properties
-----------------
boolProp bumpMapping true
uintProp imageDataSizeReductionOnLoad 0
boolProp reduceBoneWeights false
boolProp useLODs false
uintProp lodOverride 0
uintProp renderInsideVisibleObjects 0
boolProp showSnowOnGround true
boolProp simShadows false
boolProp objectShadows true
boolProp guob true
boolProp heightMapShadows true
boolProp renderOpaqueUI false
boolProp reflectionWithExtraViewer true
boolProp nhoodWaterReflection true
boolProp includeCeilings true
boolProp useEffects true
boolProp enableOceanReflection true
uintProp maxParticlesTarget 10000
uintProp particleLODOffset 0
uintProp effectPriorityLevel 3
floatProp particleDensity 1
floatProp particleScale 1
boolProp lightingEnabled true
boolProp portalLighting true
boolProp floorAndWallNormalMapping true
boolProp specHighlights true
uintProp AudioPerformance 2
uintProp dynamicRenderStrategy 1
boolProp enableSnapshot true
boolProp useTurboRect false
uintProp maxNumOfVisitingSims 2
boolProp optimizedDiffusion true
boolProp incrementalLighting true
boolProp lerpLights true
boolProp useDirtyTiles true
boolProp animationFrameSampling false
boolProp livePIPDefault true
boolProp chooseCameraSpecialEventEnabled true
uintProp maxResWidth 2560
uintProp maxResHeight 1440
uintProp defaultResWidth 1024
uintProp defaultResHeight 768
floatProp centerTrackingDeadZoneMagnitude 30
boolProp enableLotImpostersInLot true
boolProp enableNeighborhoodOccupantsInLot true
uintProp lotSkirtSizeIncrease 9
uintProp optionMaterialDetail 3
uintProp optionObjectDetail 3
uintProp optionObjectHiding 0
uintProp optionSnowOnGround 1
uintProp optionShadows 3
uintProp optionOpaqueUI 0
uintProp optionReflection 1
uintProp optionCeiling 1
uintProp optionEffectsQuality 3
uintProp optionLightingQuality 3
uintProp optionSoundQuality 3
uintProp optionDirtyRect 3
uintProp optionFullscreenFadeEffect 1
uintProp optionTurbo 3
uintProp optionSimulatorControls 3
uintProp optionLightingOptimizations 3
uintProp optionAnimationSamplingLevel 3
uintProp optionLivePIP 1
uintProp optionSpecialEventCamera 1
uintProp optionScreenModeResolution 3
uintProp optionSubjectTracking 3
uintProp optionEnableLotImpostersInLot 1
uintProp optionEnableNeighborhoodOccupantsInLot 1
uintProp optionLotSkirtSizeIncrease 1
sintProp activeDeviceNum 0

Device properties
-----------------
boolProp useRenderTextures false
uintProp antialiasingSupport 1
boolProp dontMergeNHFlora true
boolProp enableDriverMemoryManager false
boolProp vs2LoopsFunctional false
boolProp presentWorkaround false
boolProp enumerateMultisampleLevels true
boolProp disableVSyncSupport true
boolProp disableTexMemEstimateAdjustment true
uintProp deviceLocalVideoMemorySizeDefault 1744830464
boolProp activeDeviceUseSoftwareRasterizer false
uintProp configParserErrorCode 0
uintProp hwMajorPSVersion 3

Sims2Exception.txt
Exception time: 03/28/2021, at 17:05:13.
Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.
Current thread ID: 10312 (0x00002848).
Version information:
Application/module path: C:\Program Files\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe
Application/module version name: The Sims 2 EP9
Application/module version: 1.17.0.66
System version: Windows NT 6.0
System memory: 4096 Megabytes total, 4096 Megabytes free.
Application/module configuration: ReleaseSRT


Extra Exception Data:

Shutdown: 0
HostName: DESKTOP-FGMTO99
MemoryUsage: 289016K
Neighborhood Name: Zwierzaki
Neighborhood Prefix: N001
Lot Name:
Extra Exception Data End:

Exception module: C:\Program Files\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe.
Exception address: 0x00735bc4. Section:Offset: 0x01:0x00334bc4.

Registers
EAX: 00000000
EBX: 00000000
ECX: 078a7bb0
EDX: 011d4a88
ESI: 078a7c50
EDI: 079763e4
CS:EIP: 0023:00735bc4
SS:ESP: 002b:0351f7a0 EBP:0351fab0
DS:002b ES:002b FS:0053 GS:002b
Flags: 00010202

Loaded Modules
Address Size Module Path
----------------------------------------------------------------------------------------------
0x00400000 46208224 Sims2EP9.exe C:\Program Files\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe
0x771e0000 1716224 ntdll.dll C:\WINDOWS\SYSTEM32\ntdll.dll
0x76c00000 983040 KERNEL32.DLL C:\WINDOWS\System32\KERNEL32.DLL
0x76fb0000 2179072 KERNELBASE.dll C:\WINDOWS\System32\KERNELBASE.dll
0x749b0000 651264 apphelp.dll C:\WINDOWS\SYSTEM32\apphelp.dll
0x6c920000 2670592 AcLayers.DLL C:\WINDOWS\SYSTEM32\AcLayers.DLL
0x762d0000 782336 msvcrt.dll C:\WINDOWS\System32\msvcrt.dll
0x76010000 1662976 USER32.dll C:\WINDOWS\System32\USER32.dll
0x75320000 98304 win32u.dll C:\WINDOWS\System32\win32u.dll
0x76ef0000 143360 GDI32.dll C:\WINDOWS\System32\GDI32.dll
0x768c0000 901120 gdi32full.dll C:\WINDOWS\System32\gdi32full.dll
0x76720000 503808 msvcp_win.dll C:\WINDOWS\System32\msvcp_win.dll
0x769a0000 1179648 ucrtbase.dll C:\WINDOWS\System32\ucrtbase.dll
0x75340000 5980160 SHELL32.dll C:\WINDOWS\System32\SHELL32.dll
0x76ea0000 282624 SHLWAPI.dll C:\WINDOWS\System32\SHLWAPI.dll
0x75090000 614400 OLEAUT32.dll C:\WINDOWS\System32\OLEAUT32.dll
0x76390000 2625536 combase.dll C:\WINDOWS\System32\combase.dll
0x76cf0000 786432 RPCRT4.dll C:\WINDOWS\System32\RPCRT4.dll
0x75900000 4411392 SETUPAPI.dll C:\WINDOWS\System32\SETUPAPI.dll
0x75fd0000 241664 cfgmgr32.dll C:\WINDOWS\System32\cfgmgr32.dll
0x768a0000 102400 bcrypt.dll C:\WINDOWS\System32\bcrypt.dll
0x70360000 102400 MPR.dll C:\WINDOWS\SYSTEM32\MPR.dll
0x66680000 12288 sfc.dll C:\WINDOWS\SYSTEM32\sfc.dll
0x74940000 446464 WINSPOOL.DRV C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
0x74930000 61440 sfc_os.DLL C:\WINDOWS\SYSTEM32\sfc_os.DLL
0x748b0000 487424 AcSpecfc.DLL C:\WINDOWS\SYSTEM32\AcSpecfc.DLL
0x76620000 499712 ADVAPI32.dll C:\WINDOWS\System32\ADVAPI32.dll
0x766a0000 483328 sechost.dll C:\WINDOWS\System32\sechost.dll
0x75ee0000 929792 ole32.dll C:\WINDOWS\System32\ole32.dll
0x76f20000 405504 WS2_32.dll C:\WINDOWS\System32\WS2_32.dll
0x76ac0000 716800 COMDLG32.dll C:\WINDOWS\System32\COMDLG32.dll
0x76db0000 552960 shcore.dll C:\WINDOWS\System32\shcore.dll
0x75eb0000 151552 IMM32.dll C:\WINDOWS\System32\IMM32.dll
0x744c0000 163840 SspiCli.dll C:\WINDOWS\SYSTEM32\SspiCli.dll
0x74820000 577536 COMCTL32.dll C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.844_none_89e26e970b35ab92\COMCTL32.dll
0x74410000 602112 mscms.dll C:\WINDOWS\SYSTEM32\mscms.dll
0x743d0000 151552 USERENV.dll C:\WINDOWS\SYSTEM32\USERENV.dll
0x70330000 163840 WINMM.dll C:\WINDOWS\SYSTEM32\WINMM.dll
0x6c830000 954368 DDRAW.dll C:\WINDOWS\SYSTEM32\DDRAW.dll
0x71fa0000 155648 dwmapi.dll C:\WINDOWS\SYSTEM32\dwmapi.dll
0x6c5a0000 2686976 msi.dll C:\WINDOWS\SYSTEM32\msi.dll
0x74810000 49152 ColorAdapterClient C:\WINDOWS\SYSTEM32\ColorAdapterClient.dll
0x74580000 61440 kernel.appcore.dll C:\WINDOWS\SYSTEM32\kernel.appcore.dll
0x70080000 794624 dxgi.dll C:\WINDOWS\SYSTEM32\dxgi.dll
0x74800000 28672 DCIMAN32.dll C:\WINDOWS\SYSTEM32\DCIMAN32.dll
0x73ef0000 475136 uxtheme.dll C:\WINDOWS\system32\uxtheme.dll
0x6c410000 1638400 d3d9.dll C:\WINDOWS\SYSTEM32\d3d9.dll
0x74550000 139264 MSVFW32.dll C:\WINDOWS\SYSTEM32\MSVFW32.dll
0x6c390000 520192 DSOUND.dll C:\WINDOWS\SYSTEM32\DSOUND.dll
0x747d0000 32768 VERSION.dll C:\WINDOWS\SYSTEM32\VERSION.dll
0x74a80000 6324224 windows.storage.dl C:\WINDOWS\SYSTEM32\windows.storage.dll
0x6f7b0000 278528 powrprof.dll C:\WINDOWS\SYSTEM32\powrprof.dll
0x747e0000 110592 AVIFIL32.dll C:\WINDOWS\SYSTEM32\AVIFIL32.dll
0x74a50000 147456 Wldp.dll C:\WINDOWS\SYSTEM32\Wldp.dll
0x74530000 118784 winmmbase.dll C:\WINDOWS\SYSTEM32\winmmbase.dll
0x74510000 102400 MSACM32.dll C:\WINDOWS\SYSTEM32\MSACM32.dll
0x6f7a0000 53248 UMPDC.dll C:\WINDOWS\SYSTEM32\UMPDC.dll
0x6c200000 1605632 DbgHelp.dll C:\WINDOWS\SYSTEM32\DbgHelp.dll
0x6d0a0000 155648 dbgcore.DLL C:\WINDOWS\SYSTEM32\dbgcore.DLL
0x767a0000 24576 psapi.dll C:\WINDOWS\System32\psapi.dll
0x76e40000 380928 bcryptPrimitives.d C:\WINDOWS\System32\bcryptPrimitives.dll
0x6c120000 897024 rasapi32.dll C:\WINDOWS\SYSTEM32\rasapi32.dll
0x6c0f0000 176128 rasman.dll C:\WINDOWS\SYSTEM32\rasman.dll
0x752a0000 516096 clbcatq.dll C:\WINDOWS\System32\clbcatq.dll
0x6c080000 438272 MMDevApi.dll C:\WINDOWS\System32\MMDevApi.dll
0x6c050000 147456 DEVOBJ.dll C:\WINDOWS\System32\DEVOBJ.dll
0x6bf10000 1277952 AUDIOSES.DLL C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
0x74500000 61440 resourcepolicyclie C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll
0x767c0000 868352 MSCTF.dll C:\WINDOWS\System32\MSCTF.dll
0x69ab0000 38092800 igdumdim32.dll C:\WINDOWS\SYSTEM32\igdumdim32.dll
0x69a30000 479232 dxdiagn.dll C:\Windows\System32\dxdiagn.dll
0x75d40000 290816 WINTRUST.dll C:\WINDOWS\System32\WINTRUST.dll
0x70150000 1966080 d3d11.dll C:\Windows\System32\d3d11.dll
0x69a10000 98304 d3d12.dll C:\Windows\System32\d3d12.dll
0x74650000 77824 cryptsp.dll C:\WINDOWS\SYSTEM32\cryptsp.dll
0x744f0000 57344 WMICLNT.dll C:\Windows\System32\WMICLNT.dll
0x761b0000 1052672 CRYPT32.dll C:\WINDOWS\System32\CRYPT32.dll
0x6fda0000 57344 MSASN1.dll C:\WINDOWS\System32\MSASN1.dll
0x69a00000 53248 wbemprox.dll C:\WINDOWS\system32\wbem\wbemprox.dll
0x69980000 475136 wbemcomn.dll C:\WINDOWS\SYSTEM32\wbemcomn.dll
0x69970000 65536 wbemsvc.dll C:\WINDOWS\system32\wbem\wbemsvc.dll
0x698a0000 823296 fastprox.dll C:\WINDOWS\system32\wbem\fastprox.dll
0x69880000 73728 amsi.dll C:\WINDOWS\SYSTEM32\amsi.dll
0x745c0000 98304 profapi.dll C:\WINDOWS\SYSTEM32\profapi.dll
0x69840000 229376 MpOav.dll C:\Program Files (x86)\Windows Defender\MpOav.dll
0x69820000 73728 DEVRTL.dll C:\WINDOWS\SYSTEM32\DEVRTL.dll
0x69800000 94208 SPINF.dll C:\WINDOWS\SYSTEM32\SPINF.dll
0x696f0000 1056768 drvstore.dll C:\WINDOWS\SYSTEM32\drvstore.dll
0x73cc0000 192512 rsaenh.dll C:\WINDOWS\system32\rsaenh.dll
0x744b0000 40960 CRYPTBASE.dll C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
0x696d0000 122880 gpapi.dll C:\WINDOWS\SYSTEM32\gpapi.dll
0x69560000 1495040 D3D12Core.dll C:\Windows\System32\D3D12Core.dll
0x69530000 180224 dxcore.dll C:\WINDOWS\SYSTEM32\dxcore.dll
0x69430000 995328 Windows.UI.dll C:\Windows\System32\Windows.UI.dll
0x6e790000 757760 TextInputFramework C:\Windows\System32\TextInputFramework.dll
0x693b0000 471040 WindowManagementAP C:\Windows\System32\WindowManagementAPI.dll
0x692c0000 970752 InputHost.dll C:\Windows\System32\InputHost.dll
0x6e470000 2613248 CoreUIComponents.d C:\Windows\System32\CoreUIComponents.dll
0x6e6f0000 634880 CoreMessaging.dll C:\Windows\System32\CoreMessaging.dll
0x6f6c0000 897024 wintypes.dll C:\WINDOWS\SYSTEM32\wintypes.dll
0x6f340000 1634304 twinapi.appcore.dl C:\WINDOWS\SYSTEM32\twinapi.appcore.dll
0x71a80000 798720 PROPSYS.dll C:\Windows\System32\PROPSYS.dll
0x74590000 167936 ntmarta.dll C:\WINDOWS\SYSTEM32\ntmarta.dll
0x6e410000 339968 Oleacc.dll C:\WINDOWS\system32\Oleacc.dll
0x6e850000 1462272 dcomp.dll C:\WINDOWS\SYSTEM32\dcomp.dll
0x689e0000 9216000 igdusc32.dll C:\WINDOWS\SYSTEM32\igdusc32.dll
0x60000000 360448 ijl15.dll C:\Program Files\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\ijl15.dll
0x692b0000 32768 avrt.dll C:\WINDOWS\SYSTEM32\avrt.dll
0x68940000 606208 TextShaping.dll C:\WINDOWS\SYSTEM32\TextShaping.dll

Call stack:
0x0001:0x00334bc4 C:\Program Files\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe GZDllGetGZCOMDirector() + 3303584
0x0001:0x00af642e C:\Program Files\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 63644
0x0001:0x00ac9577 C:\Program Files\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 3105351
0x0001:0x00ac89fb C:\Program Files\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 3102411
0x0001:0x00ae84d7 C:\Program Files\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 6469
0x0001:0x00005ad8 C:\Program Files\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe.
0x0001:0x00ae7639 C:\Program Files\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 2727
0x0001:0x00004510 C:\Program Files\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe.
0x0001:0x00ae7bb9 C:\Program Files\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 4135
0x0001:0x00ae7cfd C:\Program Files\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 4459
0x0001:0x00ae2c52 C:\Program Files\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 3209506
0x0001:0x00a5b25e C:\Program Files\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 2653998
0x0001:0x0000fa29 C:\WINDOWS\System32\KERNEL32.DLL BaseThreadInitThunk() + 25
0x0001:0x00066c7e C:\WINDOWS\SYSTEM32\ntdll.dll RtlGetAppContainerNamedObjectPath() + 286
0x0001:0x00066c4e C:\WINDOWS\SYSTEM32\ntdll.dll RtlGetAppContainerNamedObjectPath() + 238

Stack data: (ESP is 0x0351f7a0)
0x0351f620 40010000 e49af61d a0f75103 00000000 fa957300 54ff1f1d 54ff1f1d 6ba17900
0x0351f640 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0351f660 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0351f680 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0351f6a0 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0351f6c0 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0351f6e0 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0351f700 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0351f720 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0351f740 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0351f760 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0351f780 29057400 e4639707 507c8a07 b0fa5103 00000000 e43a1d01 007c8a07 a4fa5103
0x0351f7a0 ec28ef00 00000000 057a4b3b 6cfa5103 00000000 00000000 50d52101 f4069007
0x0351f7c0 00000000 f0462f01 d02f1224 d22f1224 d82f1224 00000000 f0462f01 206f1224
0x0351f7e0 856f1224 866f1224 00000000 f0462f01 e0861224 f1861224 f2861224 00000000
0x0351f800 f0462f01 a0831224 a8831224 a9831224 00000000 f0462f01 50541224 b7541224
0x0351f820 d1541224 00000000 f0462f01 10231724 12231724 18231724 00000000 f0462f01
0x0351f840 18362024 88362024 89362024 00000000 f0462f01 78ff1f24 86ff1f24 87ff1f24
0x0351f860 00000000 f0462f01 b8222124 c0222124 c1222124 00000000 f0462f01 484c2124
0x0351f880 ba4c2124 d14c2124 00000000 c4f95103 7f000000 12000080 4cc62277 00000000
0x0351f8a0 5f786900 52041400 7f000000 00000000 00000000 52041400 f0f85103 984f1224
0x0351f8c0 86000000 f0462f01 b89f1324 2aa01324 2ba01324 00000000 f0462f01 38a11324
0x0351f8e0 41a11324 42a11324 00000000 00001400 00000000 85000000 f0e91324 f0462f01
0x0351f900 68292124 da292124 db292124 00000000 d0736900 70a6b203 52041400 00b66903

Instruction data: (EIP is 0x00735bc4)
0x00735b44 11 5f 5e ff 62 08 5f 5e c3 cc cc cc 56 8b f1 8b 46 fc 8d 4e fc 57 ff 90 10 01 00 00 8b 96 5c ff
0x00735b64 ff ff 8d be 5c ff ff ff 8b cf ff 92 80 00 00 00 8b 8e d0 00 00 00 85 c9 74 1e 8b 01 ff 50 10 8b
0x00735b84 8e d0 00 00 00 85 c9 74 0f c7 86 d0 00 00 00 00 00 00 00 8b 11 ff 52 08 8b 07 8b cf ff 90 b4 00
0x00735ba4 00 00 8b cf e8 c3 fe ff ff 5f b0 01 5e c3 cc cc cc cc cc cc cc cc cc cc cc cc cc cc 8b 44 24 04
0x00735bc4 8b 10 81 fa 0b 96 26 20 56 74 1a 81 fa e6 f8 45 4d 74 0a 5e 89 44 24 04 e9 6f a1 07 00 8b 89 c8
0x00735be4 00 00 00 eb 06 8b 89 c4 00 00 00 8b 74 24 18 8b 11 56 8b 74 24 18 56 8b 74 24 18 56 8b 74 24 18
0x00735c04 56 50 ff 52 1c 5e c2 14 00 cc cc cc 8b 44 24 04 8b 10 81 fa 0b 96 26 20 56 74 1a 81 fa e6 f8 45
0x00735c24 4d 74 0a 5e 89 44 24 04 e9 2f a4 07 00 8b 89 c8 00 00 00 eb 06 8b 89 c4 00 00 00 8b 74 24 18 8b
Download - please read all instructions before downloading any files!
File Type: txt DESKTOP-FGMTO99-config-log.txt (10.2 KB, 2 downloads)
File Type: txt Sims2Exception 2021.03.28 17.05.12.txt (15.0 KB, 1 downloads)
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Lab Assistant
#2 Old 3rd Apr 2021 at 5:51 AM
Okay. First things first, are you running the game as admin? If you aren't, right click the exe and choose "run as administrator". Better yet, go to file properties and compatibility. You should click it to checkmark it, then try to run the game again. On the chance you've already done that.. well, let's see.
Lab Assistant
#3 Old 3rd Apr 2021 at 5:55 AM
Hold on, did you used to have the disc version of the game?
Mad Poster
#4 Old 3rd Apr 2021 at 1:57 PM
Quote:
Then I started to investigate the issue and try to find the solution. I used Graphics Rules Makers (which definitely applied my resolution to the game and improved colours), ... , swap the Graphic Rules and Video Cards files in both folders from here http://leefish.nl/mybb/showthread.php?tid=6881


This kind of defeats the purpose - either use the Graphics Rules Maker or use the files from Leefish, there's no point in doing both because they manipulate the same files.

(Although you may get different results depending which of the files you use)
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