Replies: 12 (Who?), Viewed: 268 times.
Test Subject
Original Poster
#1 Old 9th Apr 2021 at 5:27 PM Last edited by liogab11 : 13th May 2021 at 9:52 AM. Reason: Solved

This user has the following games installed:

Sims 3, World Adventures, Late Night, Pets
Default [SOLVED] Fresh install; main menu is blank!
This issue has been solved. Read on to see the solution!

I just did a fresh install of TS3 on a new computer. I installed the base game, WA, LN, TLS, and Pets. I am sure that I put it in the 32-bit Program Files, like so:


And I start the game as I have always done: by bypassing the launcher and going straight to the game (TS3W.exe).
It seemingly starts. It minimizes, but I can always click the taskbar button, and it will continue to the cinematics.
The game loads like usual, and then...


Now, clicking on stuff does nothing. Not even the options help.


It also does not seem to generate folders in Documents. No Documents\Electronic Arts\The Sims 3 at all.
Sound works fine.
No CTD or anything of the sort.
I haven't even gotten started with CC.

I've tried compatibility mode (Win 7 and WinXP SP3, with admin access), but that just makes TS3W not work at all. I tried un- and re-installing everything, too.
I installed from discs, and patched to v1.67.
Perhaps it has something to do with the fact that I'm on 64-bit Windows? I'm only willing to re-install just the base game as a last resort.

Solution: I had to get the Bin (note the capital B) files from my old computer, then copy them over. Click here to see where I got the idea.
Thanks to SorceressSupreme (did I write that right?) for pointing this out.
Screenshots
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Alchemist
#2 Old 14th Apr 2021 at 2:56 PM
When you want to use spoiler tags, start by writing spoiler inside square brackets, then add what you want and end it with /spoiler inside square brackets.

The 64-bit Windows shouldn't be an issue.

It's been such a long time since I installed the game that I'm not sure about this but I remember someone saying that the Sims 3 folder in My Documents doesn't generate till you actually start the game. Perhaps someone else can either debunk or verify this. If it is so and because you can't even get to the game, that's why it is missing.

Or the Documents folder can be accidentally in a wrong place: https://forums.thesims.com/en_US/di...omment_15622969


Shouldn't the installation path say: "Program Files(x86) -> Electronics Arts -> The Sims 3 -> Game..." instead of "Program Files(x86) -> TS3 -> TS3 -> Game..."
At least that's the path on my computer.
Mad Poster
#3 Old 14th Apr 2021 at 8:55 PM
It doesn't matter where you install the game, but it does matter the game recognizes where they put the user folder, which in newer systems may end up in all the wrong places like Onedrive or something. I actually have very little experience with this as I am on Win 7 and everything works great. Maybe @Igazor can help.

Sanity is overrated.

Nitromon is a type of Pokemon encountered in the Pokemon Nitrome Version series.

There. Mystery solved.
Field Researcher
#4 Old 15th Apr 2021 at 7:51 AM
I think Sorceress Supreme is right about the install path, I have never seen it install as Program Files(86)-> TS3->TS3->Game, it has always installed as Program File(86)->Electronic Arts->The Sims 3-> , except the 1 time I downloaded it from Origin, then it was an Origin folder instead of Electronic Arts.
Mad Poster
#5 Old 15th Apr 2021 at 7:56 AM Last edited by nitromon : 15th Apr 2021 at 8:11 AM.
Quote:
Originally Posted by Mandelyn
I think Sorceress Supreme is right about the install path, I have never seen it install as Program Files(86)-> TS3->TS3->Game, it has always installed as Program File(86)->Electronic Arts->The Sims 3-> , except the 1 time I downloaded it from Origin, then it was an Origin folder instead of Electronic Arts.


Mine is installed in H:\Oxford\The Sims 3\

It really doesn't matter where you install it. The path in which you installed it when you type it in during installation is written into your windows registry.

The problem I think is likely that it is not recognizing where to put the user folder. Likely it was created somewhere else like Onedrive or something, while the game is still lookin for it in the Document folder. I have seen similar issues here in help forum before, either disable Onedrive or make a junction link.

But again, there might be something else b/c I'm not really that familiar with Win 10 operations.

https://modthesims.info/showthread....871#post5609871

https://modthesims.info/showthread....358#post5620358


----------

Actually something just came to my mind... it probably isn't it but...

Did you accidentally install all the EP in the same folder as your TS3? I assume your path is because you kept all the EP and basegame in the same folder. This is ok:

program files (x86)\TS3\TS3\
program files (x86)\TS3\EP1\
program files (x86)\TS3\EP2\
program files (x86)\TS3\EP3\
etc....

Make sure you didn't accidentally install your EPs into TS3\TS3\ or something:

program files (x86)\TS3\TS3\ <--- ALL EPs in the same folder. Not ok!

Again, I think it is unlikely. I still think it is more likely onedrive.

Sanity is overrated.

Nitromon is a type of Pokemon encountered in the Pokemon Nitrome Version series.

There. Mystery solved.
Alchemist
#6 Old 15th Apr 2021 at 4:39 PM
Yes, it can be installed to anywhere you want, I know, but I was talking about - and Mandelyn said it also - the part in the path that says "...Electronic Arts -> The Sims 3 -> Game...". The OP's path says "...TS3 -> TS3 -> Game...". That sounded odd to me no matter where the installation is.
Mad Poster
#7 Old 15th Apr 2021 at 9:22 PM
Quote:
Originally Posted by Sorceress Supreme
Yes, it can be installed to anywhere you want, I know, but I was talking about - and Mandelyn said it also - the part in the path that says "...Electronic Arts -> The Sims 3 -> Game...". The OP's path says "...TS3 -> TS3 -> Game...". That sounded odd to me no matter where the installation is.


Some people prefer to group TS3 together under 1 folder. If you went with their direct installation it puts it in program files with other EA games, which you will have example:

C:\program files (x86)\electronic arts\The Sims 3\
C:\program files (x86)\electronic arts\The Sims 3 Ambition\
C:\program files (x86)\electronic arts\The Sims 3 Generations\
C:\program files (x86)\electronic arts\The Sims 4\
C:\program files (x86)\electronic arts\The Sims 4 blah blah expansion\
etc...

So some people may prefer to separate them. What this OP did, I'm guessing, is simply rename the path to TS3 and the 2nd TS3 is the base game folder.

C:\program files (x86)\TS3\TS3\
C:\program files (x86)\TS3\Ambitions\
C:\program files (x86)\TS3\Generations\
C:\program files (x86)\TS4\TS4\
C:\program files (x86)\TS4\TS4 blah blah expansion\

Basically putting all the Sims 3 under the same folder away from other games or programs.

Custom installation path is not anything really odd. For example you can have the follow and it would still work.

C:\program files (x86)\TS3\TS3\
D:\pokemon\Ambitions\
E:\my fathers\cousins\nephews\sisters\brothers\former college roommate\Generations\
H:\i like to pick my butt\TS3 Expansions\Into the Future\

etc...

It really doesn't matter where you install it. The ONLY way it can mess the game up is if somehow you accidentally or purposely installed the actual contents ALL into the same folder. For example if he install TS3 and all the expansions in just 1 folder :C:\program files (x86)\TS3\TS3\

Because it would override some files while retaining others and a whole lot of mess.

Sanity is overrated.

Nitromon is a type of Pokemon encountered in the Pokemon Nitrome Version series.

There. Mystery solved.
Alchemist
#8 Old 16th Apr 2021 at 3:23 PM
Oh, okay. Thank you for the info. I didn't know that.
Test Subject
Original Poster
#9 Old 24th Apr 2021 at 4:09 AM
Hello! OP here.

So just to confirm everyone's suspicions, I do have the base game (TS3) and all other expansions in the TS3 folder, like this:



Now, I don't see how having a custom install path makes a difference, as I have done this on my old 32-bit system.

I have also found the EA folder, it was hidden the whole time. I'll see if forcing it to regenerate makes a difference. If there are logs you need please let me know.

Thanks!
Screenshots
Alchemist
#10 Old 24th Apr 2021 at 11:35 AM Last edited by Sorceress Supreme : 24th Apr 2021 at 7:19 PM.
There's one thing here you could try: https://modthesims.info/t/530215
In the Arena
retired moderator
#11 Old 3rd May 2021 at 7:09 PM
Does the Launcher launches ?
I see there's a OneDrive icon, is this machine a local account (with Admin rights) or do you login with a Microsoft account?

Oh, DxDiag is missing lots of info, you didn't copy correctly. We need CPU info and some other stuff.
Just put it on a pastebin / ufile share filesite, whereever they don't ask for sign up and paste the URL here.
Test Subject
Original Poster
#12 Old 13th May 2021 at 9:57 AM
Thanks, guys! One solution finally worked; it turns out I did have a/some borked Bin files. All is fixed and I can finally play my favorite game again!
Test Subject
Original Poster
#13 Old 13th May 2021 at 10:01 AM
Quote:
Originally Posted by ellacharmed
Does the Launcher launches ?
I see there's a OneDrive icon, is this machine a local account (with Admin rights) or do you login with a Microsoft account?


Hi!
I'm afraid the problem's been fixed, so no need for the DxDiag file. I don't use a MS account.
Thanks for helping, though.
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