#3
17th May 2020 at 4:25 PM
Last edited by simmer22 : 17th May 2020 at
6:43 PM.
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Telling us what you've already tried, such as the 4GB fix or Graphics Rules edits or similar, is also very helpful.
Other than that, these things are also useful to know for those who are going to help you:
- Game version (Single CDs, collection CDs, Ultimate Collection/UC, Mac SuperCollection, other - and in the case of not having everything, please let us know what you do/don't have since it could matter)
- Computer specs (graphic card(s), laptop/stationary, RAM, Windows/MAC version, CPU/speed, etc.)
- Be as specific as you can about when the problem happens (startup, in buy/build catalogs, randomly after playing for a while, when the game is creating weather like heavy snow or rain, or when doing other demanding tasks, etc.)
- Do you use CC? Do you have a lot of CC (close to or more than 10 GB - anything player-made is counted, defaults too)? Does the problem happen if you temporarily move out your CC?
If you don't add this info, that's usually the first thing we'll ask. We'll also list all the usual things you should try first, so it's always best to start with what you've already done, so it's easier to get those out of the way.