Likely caused by custom content.


The þatch Downloader can get the game fully updated.

FordGT90;

Thanks- I was hoping it wouldn't be the case as that World is well designed. Ah well!

neither launcher nor world tool is starting .. can you tell me why please ?


Processor Name: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz
Processor Architecture: AMD64
Graphics Processor: NVIDIA GeForce 310M (512 MiB)

Games Installed: Die*Sims™*3 (1.33.2.015002), Die Sims™ 3 Reiseabenteuer (2.0.86.002002 -> 2.17.2.011032), Die Sims™ 3 Luxus-Accessoires (3.0.38.004001 -> 3.13.1.011031), Die Sims™ 3 Traumkarrieren (4.0.87.006001 -> 4.10.1.011031), Die Sims™ 3 Gib Gas-Accessoires (5.0.44.008001 -> 5.8.1.011031), Die Sims™ 3 Late Night (6.0.81.009001 -> 6.5.1.011031), Die Sims™ 3 Design-Garten-Accessoires (7.0.55.010001 -> 7.3.2.011031), Die Sims™ 3 Lebensfreude (8.0.152.011001), Die Sims™ 3 Stadt-Accessoires (9.0.73.012001), Die Sims™ 3 Einfach tierisch (10.0.96.013001), Die Sims™ 3 Traumsuite-Accessoires (11.0.84.014001), Die Sims™ 3 Showtime (12.0.273.015001)
Custom Content: Yes (10 found)

[UNKNOWN] 08.05.2012 20:54:36
OS Version: 6.1.7601
TS3 Path: C:\Program Files (x86)\Electronic Arts\Die Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.34
Installed RAM: 3,86 GiB
TS3 Free VM: 3,36 GiB / 4,00 GiB
Crash Type: ACCESS_VIOLATION reading address 0xb32fc05c
Crash Address: 0x00902bcb "C:\Program Files (x86)\Electronic Arts\Die Sims 3\Game\Bin\TS3W.exe":0x0001:0x00501bcb

[UNKNOWN] 21.05.2012 19:54:14
OS Version: 6.1.7601
TS3 Path: C:\Program Files (x86)\Electronic Arts\Die Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.34
Installed RAM: 3,86 GiB
TS3 Free VM: 2,88 GiB / 4,00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x0000000c
Crash Address: 0x00949b0c "C:\Program Files (x86)\Electronic Arts\Die Sims 3\Game\Bin\TS3W.exe":0x0001:0x00548b0c

Has it ever run on your computer?

yes for sure

Try moving/renaming Documents\Electronic Arts\The Sims 3 so it rebuilds the directory. If it doesn't fix it, put it back.

It doesn't look like you have much/any custom content but if you do, you could try running the game without it.

there are much custom objects but only installed via the launcher .. no mods or packages

if i start the launcher from game/bin and the game from the launcher the launcher remains in the taskbar and after reopening it's freezed ... i have installed all extension packs and some accessories ... but not in the sequence of its release .. does this matter?


i'll reinstall another laptop with Win XP .. what can i do to install all these games correctly to avoid such crashes?

thank you so much for your advices and patience

Order shouldn't matter but if you really want to install them in order, it appears frequently on this article: Sims 3:Versions^wiki

I think I would install The Sims 3, followed by patch 1.33. Then I would install the expansions in the order in the article (top to bottom).

Mods installed via the launcher shouldn't cause the launcher to lock up.

after 5 hours of reinstalling a new system and installing of all cds the game isnt loading .. the launcher crashes und if i start the ts3.exe i got an error: service initialisation failed (0x0175dcbb)

i have no logfile to show yet ... its another pc but the same error iguess ?!

i paid over 300€ for what .. frustrated ;(

Do you have .NET Framework installed? I know the launcher requires it.

There's a post here about that specific error: http://modthesims.info/showthread.php?t=410739

Others have echoed that it is a registry problem.

Thank you SO MUCH, this helped tell me why my game kept crashing five minutes into the game. Thanks again~

i have downloaded your patch downloader and it informed about a currupted install of showtime .. after reinstalling showtime everything works fine ...i guess it was the problem all the time .. i installed showtime not from cd but via origin .. and now it works ... i have installed a hugh amount auf sim3packs .. what is the limit .. i guess 9.0000 ?

thank you so much for your help and your programms

Strange, CLA uses the same code so it should have pointed out registry corruption too. If I get time, I'll look into making CLA point that out. It would have saved you a lot of time.


Edit: Uploaded 2.5.7 which should theoretically catch that but I couldn't really test it without knowing what was exactly wrong with the registry.

Very handy, lot easier than trying to decipher the crash logs, thanks so much!

Processor Name: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz Processor Architecture: x86 Graphics Processor: ATI Radeon HD 4600 Series (1 GiB)Games Installed: The Sims™ 3 (1.33.2.015002), The Sims™ 3 World Adventures (2.17.2.011032), The Sims™ 3 High-End Loft Stuff (3.13.1.011031), The Sims™ 3 Ambitions (4.10.1.011031), The Sims™ 3 Fast Lane Stuff (5.8.1.011031), The Sims™ 3 Late Night (6.5.1.011031), The Sims™ 3 Outdoor Living Stuff (7.3.2.011031), The Sims™ 3 Generations (8.0.152.011001), The Sims™ 3 Town Life Stuff (9.0.73.012001), The Sims™ 3 Pets (10.0.96.013001) Custom Content: Yes (1 found)[UNKNOWN] 02.06.2012 12:29:22 OS Version: 6.1.7601 TS3 Path: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe TS3 Version: 0.2.0.164 Installed RAM: 2,99 GiB TS3 Free VM: 1,25 GiB / 2,00 GiB Crash Type: ACCESS_VIOLATION writing address 0x00000000 Crash Address: 0x7161537a "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll":0x0001:0x0001437a[UNKNOWN] 02.06.2012 12:32:00 OS Version: 6.1.7601 TS3 Path: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe TS3 Version: 0.2.0.164 Installed RAM: 2,99 GiB TS3 Free VM: 1,24 GiB / 2,00 GiB Crash Type: ACCESS_VIOLATION reading address 0x003d1000 Crash Address: 0x716173c1 "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll":0x0001:0x000163c1[UNKNOWN] 02.06.2012 12:55:18 OS Version: 6.1.7601 TS3 Path: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe TS3 Version: 0.2.0.164 Installed RAM: 2,99 GiB TS3 Free VM: 1,23 GiB / 2,00 GiB Crash Type: ACCESS_VIOLATION reading address 0x00335000 Crash Address: 0x716173e3 "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll":0x0001:0x000163e3

i can't play the game can you help me please?

Hmm, other people have had MSVCR80.dll crashes and it's really a shot in the dark as to what causes it. If you haven't done so already, you could try updating you graphics driver. You could also try creating a new neighborhood--the one you're playing on may be corrupt.

Is The Sims 3 the only program having problems?

The game crashes at loading screen and I have no problems with any other programs. Now, I updated my graphics driver but I still can't play the game.

Edit: Before I've installed expansion packs, I could play the base game.

Try renaming Documents\Electronic Arts\The Sims 3 to something else forcing The Sims 3 to rebuild that directory when the game is ran again. Hopefully it will work.

It didn't work Maybe I should uninstall the game and forget about it

Reinstalling would be the next thing to try.

I reinstalled the game and now it's working perfectly thank you very much for your help

The mysterious MSVCR80.dll strikes again! Wonder how it got broke.

don't know where or who to ask for ... my wife has designed a house and exported it on one pc and cannot install it to another .. the sims3pack is 200mb and in the library are nearly 8.000 packages ... everytime we want to install something it freeze - i have no log file to show ... we have all patches of all games

This should set you on the correct path:
http://simswiki.info/wiki.php?title...lp:Game_Problem

My guess is one of the packages is bad and it's causing the game to go into an infinite loop.

Hi this is my first time posting on here. At first it was saying the problem was CC, after I removed my mods folder, it started to say "unknown". My game iscompletely patched and updated to my knowledge.This is my export crash log file:

Processor Name: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz
Processor Architecture: AMD64
Graphics Processor: NVIDIA GeForce GTX 560 (1023.69 MiB)

Games Installed: The Sims™ 3 (1.34.27.016017), The Sims™ 3 World Adventures (2.17.2.011031), The Sims™ 3 High-End Loft Stuff (3.13.1.011031), The Sims™ 3 Ambitions (4.10.1.011031), The Sims™ 3 Fast Lane Stuff (5.8.1.011037), The Sims™ 3 Late Night (6.5.1.011031), The Sims™ 3 Outdoor Living Stuff (7.3.2.011031), The Sims™ 3 Generations (8.0.152.011001), The Sims™ 3 Town Life Stuff (9.0.73.012017), The Sims™ 3 Pets (10.0.96.013001), The Sims™ 3 Master Suite Stuff (11.0.84.014017), The Sims™ 3 Showtime (12.0.273.015001)
Custom Content: Yes (9 found)

[UNKNOWN] 6/12/2012 5:15:05 PM
OS Version: 6.1.7601
TS3 Path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.2.0.173
Installed RAM: 7.98 GiB
TS3 Free VM: 1.36 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION writing address 0x00000008
Crash Address: 0x00afc46a "C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x006fb46a