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Original Poster
#1 Old 26th Sep 2014 at 7:43 PM
Default Live Mode crashes with any CC present?
I'm wondering if anyone else is experiencing this/found a solution to this problem; it doesn't matter what it is, if I have anything in my Mods folder beside the resource.cfg file, I get crashes at seemingly random times - sometimes after 5 minutes, sometimes after 2 hours. Prior to adding any CC at all, I had played for about 40 hours without a problem.

Incidentally, I first added CC after patching on the 9th of September.

Relevant PC specs; Nvidia GTX 650, Intel i5 2300 @ 2.8ghz, 8gb RAM. The game runs flawlessly on Ultra graphics settings. Until it crashes.

I've tried deleting homeless via Household Management, clearing the cache, playing a new Save file. None of it solves the issue for long (or at all, but hard to tell with the timeframe being so variable).

Help?
Field Researcher
#2 Old 26th Sep 2014 at 8:41 PM Last edited by dtw : 26th Sep 2014 at 9:21 PM.
I know my got crazy after that patch. I have disabled Origin in my game. Did you try copying the files inside of your Tray folder on your desktop and then deleting the files inside the tray folder (these files are your save sims that are in your library, they will still work in the game if you have brought them into a lot, but will not be in your library, that is why you need to have them in a safe place if you want to save them)(always copy any files to the desktop, just in case you need to put them back.), someone here suggested trying that.

I have had problems with crashing and tried everything, last night I spent hours going through my mod folder and finally found the problem file. Wish I could help more, but this game being so new it is hard to tell what is causing problems the game itself or from mods and CC.
Forum Resident
#3 Old 26th Sep 2014 at 8:58 PM
This is a longshot.. but it did help make my own game stable.
Have you tried disabling the online connection? Steps Below:

Go into OPTIONS menu (top right 3 dots)
Go into GAME OPTIONS
Select OTHER tab left box
uncheck ONLINE ACCESS
uncheck SHARE USER DATA
Test Subject
Original Poster
#4 Old 26th Sep 2014 at 10:29 PM
Quote: Originally posted by dtw
I know my got crazy after that patch. I have disabled Origin in my game. Did you try copying the files inside of your Tray folder on your desktop and then deleting the files inside the tray folder (these files are your save sims that are in your library, they will still work in the game if you have brought them into a lot, but will not be in your library, that is why you need to have them in a safe place if you want to save them)(always copy any files to the desktop, just in case you need to put them back.), someone here suggested trying that.

I have had problems with crashing and tried everything, last night I spent hours going through my mod folder and finally found the problem file. Wish I could help more, but this game being so new it is hard to tell what is causing problems the game itself or from mods and CC.

Do you mean to say that a mod was your problem file, or did that search end to no avail and the tray was the solution? If it was a mod, do you mind telling me which it was?

I did actually wonder if it was a corrupt Sim causing the issue, and not a randomly generated one; most I'm playing I made with the demo and this being EA, there's likely some bugginess taking them between the demo and the live game, especially after the live game has been patched. I will try an empty tray tonight anyway (10:30pm here, so won't be too long a test).

@Lodakai, that will be my next step. I'm on 20/5mbps internet so it shouldn't be an issue, but again, this is EA
Field Researcher
#5 Old 27th Sep 2014 at 6:43 AM
Quote: Originally posted by veezeeUnltd
Do you mean to say that a mod was your problem file, or did that search end to no avail and the tray was the solution? If it was a mod, do you mind telling me which it was?

I did actually wonder if it was a corrupt Sim causing the issue, and not a randomly generated one; most I'm playing I made with the demo and this being EA, there's likely some bugginess taking them between the demo and the live game, especially after the live game has been patched. I will try an empty tray tonight anyway (10:30pm here, so won't be too long a test).

@Lodakai, that will be my next step. I'm on 20/5mbps internet so it shouldn't be an issue, but again, this is EA


I cleaned out my tray first but it didn't help, then I started going through my CC and Mods that I really wanted one by one and took a sim to a community lot each time to see if it would crash while traveling. When I got to this file it crash my game I didn't even get to the Sim's lot. This is the file http://modthesims.info/download.php?t=534323 It is a goatee. I finished going through the rest of my files and no more crashes. So I really don't know if the tray had any corruption in it or not. I haven't put those files back yet. Just really playing the game and seeing if saving and traveling is ok. What was crazy was, that file didn't give me any problems until I put on a sim but while in CAS it didn't crash and being on the lot or the sim didn't always make the game crash but traveling was getting almost impossible. It even made my other sims going to places crash becasue he would be in the background jogging or out on the street, these sims are everywhere in this game and if the game generates a new townie they could be possible using that file and walk pass a house or community lot. So my next step is to see if any of my sims have been corrupted but right now my game is good.

You might also want to try to disable Origin in you game. Here's how you do that, it might help too. Go to into the Origin/ My Games. point the mouse on the picture of the Sims 4 game box, when the box appears next to it you will see a grey I click that, then click Game Properties, check Disable Origin in This Game, then apply. Then have Origin go offline.

Hope you find out what the problem is.
Test Subject
Original Poster
#6 Old 27th Sep 2014 at 12:03 PM
Empty tray still crashed last night in the end - which I expected, since I haven't saved many Sims with CC attached to them as I've uploaded the majority to the gallery.

Now 50/50ing my Mods/CC to try and find what is causing the issue.
Lab Assistant
#7 Old 27th Sep 2014 at 1:21 PM
This is happening to me too. I do have a few mods though and CC like eyes and hair, those appear to be working fine, but as soon as I add clothing or objects, it causes the game to crash. Actually 90% of the CC from TSR makes my game crash for some reason.
Mad Poster
#8 Old 27th Sep 2014 at 8:14 PM
I just removed all CC, hair, clothes, default replacements and my game stopped crashing. I don't know what CC is causing the crashes but I just stopped playing with it for now. I kept the mods and so far it's all good.

Some time I will start putting my CC back but will stay away from TSR, I haven't tried replacing any objects but I really needed recolors of the clothes.

Resident member of The Receptacle Refugees
Let's help fund mammograms for everyone. If you want to help, Click To Give @ The Breast Cancer Site Your click is free. Thank you.
Test Subject
Original Poster
#9 Old 27th Sep 2014 at 9:09 PM
I played earlier today for about 4 hours (yay lazy Saturday), and had no crashes. I took out half my CC folders, NOT including the one with clothing recolours in it, and played without a hitch. The folders I took out didn't have that much in them; 2 hairs, a tattoo and a face detail. I'll try again tomorrow before I add them back in one at a time to make sure it wasn't a fluke.
Mad Poster
#10 Old 27th Sep 2014 at 10:04 PM
Since I didn't get to play much last week, crashing issues, right now I am getting my full. I will try to figure out what CC is the problem next week. I did have a few recolors from TSR using their tool, so that will be my first test. After that will be the rest of the recolors will go in the folder. Missing them already.

Resident member of The Receptacle Refugees
Let's help fund mammograms for everyone. If you want to help, Click To Give @ The Breast Cancer Site Your click is free. Thank you.
Field Researcher
#11 Old 28th Sep 2014 at 2:01 AM
Quote: Originally posted by veezeeUnltd
I played earlier today for about 4 hours (yay lazy Saturday), and had no crashes. I took out half my CC folders, NOT including the one with clothing recolours in it, and played without a hitch. The folders I took out didn't have that much in them; 2 hairs, a tattoo and a face detail. I'll try again tomorrow before I add them back in one at a time to make sure it wasn't a fluke.


I read hair conversion were causing problems for some right now (windows 8.1). I have one and my windows is 8.1. I was worry about it, when I was checking my CC, I have used it on my sim and really didn't want to have to get rid of it but it was fine. Let us know if the tats are causing problems, I have a few but didn't put them back, I had some new hairs(meshes) but I wasn't that thrilled with them and didn't put them back either. After finding the problem file I had, I just tried everything that I really wanted in my game and left the other stuff out. One way to clean up the download/Mod folder. I didn't have a ton of stuff but I know from playing the Sims 2 how fast my download folder can get huge with stuff I don't even use.
Test Subject
Original Poster
#12 Old 28th Sep 2014 at 10:34 PM Last edited by veezeeUnltd : 29th Sep 2014 at 1:27 AM.
Well, all but one mod is back in and everything is working at present. It's the only mod I have that was created before the 9th of September, so maybe that's relevant; namely it is the Subtle Mouth Crease by nurny**. I'll leave adding any new mods or CC back in for a few days, and update if it turns out I just got lucky.

Edit; crashed a while after I posted this message. The last things I'd re-added were two hair conversions, so they're now removed and back to square one.

**(turns out it wasn't this)
Test Subject
#13 Old 29th Sep 2014 at 12:32 AM
I've had this problem too! I can play for maybe five minutes before my game stops responding. I've tried having my PC diagnose the problem, but nothing is working. I took out some of my CC and it's a little better, but I still can't play for very long... 10 minutes tops. It's really annoying. I've removed the custom content that I've installed since the last time I was able to fully play the game, but it's still having issues, so I think it may just be something from the last patch:/
Test Subject
Original Poster
#14 Old 30th Sep 2014 at 12:49 PM
I played for a couple of hours last night with the clothing CC removed, and no crashes happened. So, I'm now entirely without CC and just have mods.

There has got to be a reason some people are having constant crashes with CC, while seemingly others are not - very few people are reporting the issue, which strikes me as odd.
Test Subject
#15 Old 2nd Oct 2014 at 3:15 AM
All the CC caused my game to crash too, and were from TSR !!!!! I just started downloading from TSR, and was only clothing and makeup.
Field Researcher
#16 Old 2nd Oct 2014 at 4:54 AM Last edited by dtw : 2nd Oct 2014 at 5:10 AM.
Quote: Originally posted by veezeeUnltd
I played for a couple of hours last night with the clothing CC removed, and no crashes happened. So, I'm now entirely without CC and just have mods.

There has got to be a reason some people are having constant crashes with CC, while seemingly others are not - very few people are reporting the issue, which strikes me as odd.


Question: Did you have a sim travel when you were going through your CC?
The file I had didn't always crash the game instantly, it didn't even crash when I try it in CAS and didn't crash when I use it in CAS, It only really started to crash my game a lot when I used it on a sim and brought him into the neighborhood, then traveling back to a lot from a community lot became almost impossible after that sim was put into the game, on anyone's lot, and it did crash occasionally without traveling but not all the time. I did luck out when I tried the file while going through all my CC, that it crash right away going into that sim's lot, but I did go through files one by one and I was pretty sure at the time it had something to do with that sim or his lot because while on another sim's lot it crashed when he/the sim with the bad file was outside across the street fiddle with his phone( he lived next door) and I put my cursor on him, didn't even click and the game crash, also I had another sim on a community lot and he was also there, I was using the arrows to circle around the room and the game crashed. It's tricky because a sim can show up, that you may not even be aware of, like out on the street jogging, etc. with the problem file and it will crash the game.

My game is running great after I found that one CC file but what I did, not sure if it would make any difference or not, I never put my the saved sims files back into the Tray folder. After I put the CC back that wasn't crashing my game. I went to each lot that I had my Sims on(that I made, 3 of them I made in the demo the others I made in the game 8 total) and took them into CAS (like to plan outfits, etc) and re-saved them to my library. I was a little considered about the one sim I made with the bad CC file so I saved him without it, that was my reason for re-saving all my sims. I have everything saved in a folder on my desktop just in case something would be buggy by re-saving these sims. Also I have been using Save As, making a new save on each lot, then, I delete the older Save AS when I get to 5 Save As, only keeping the lastest save. I have save all my old save file though, on the desktop, just in case. Everything seem to be working. Not sure if this would help you out or not.

I use to test CC (clothing,etc) in CAS but with the problem I had, I just go right into the game, apply the CC somewhere and have a sim travel to see if there are any problems. I also have Origin turned off in my game, not just offline, so if any new updates come in, I have a chance to take out my mods and cc before letting it update my game. Because it seem all the problems started after that 9/9 patch.

Really not sure if any of this makes a difference or not but I'm sticking to it right now because all is well in my game.
Scholar
#17 Old 2nd Oct 2014 at 5:30 AM Last edited by mummy_001 : 2nd Oct 2014 at 7:57 AM. Reason: added link
Somewhere in this forum ( I read it at length but can not remember where) it talks about computers crashing. It had to do with Sims not in current world.....People were saying that after 5 to 15 min there computers crashed.... I will have a hunt about and find the link for you....

Here is the link

http://forums.thesims.com/en_US/dis...ble-solution/p1


Here are the directions listed about halfway down the page
I will try to update this post tomorrow with (Dutch) screenshots but here is a small step by step tutorial.
1. Play the save that seems to crash. Make sure the game stays paused.
2. (Optional) Open the relationship panel for each sim in the household, if it contains a sim you have romance or (high) friendship with remember their face, you might want to skip deleting those.
3. Open the "pause" menu (press esc)
4. Choose manage worlds from there
5. In the next screen go to the top right and choose "manage households" (the family icon with the pencil)
6. Choose "unplayed households"
7. Now from the dropdown menu choose "not in this world"
8. Now click every household, if the sim is not familiar from the relations, choose to delete them. If one is familiar but has another unfamiliar sim in the household, try splitting the household and removing the unfamiliar one. Repeat this step until you only have the households left you have a relation with or non.

Note: Removing a household will of course remove all relations with that household for all households in the same.

Another link to look at is the following
http://www.videogamesblogger.com/20...ame-freezes.htm
Test Subject
Original Poster
#18 Old 2nd Oct 2014 at 10:19 PM
Thanks all for all of your input. I never found the reason for the crashes, but they seemed to have ceased since the patch - at least for now. Just to address the previous two posts; it wasn't related to travel - the most common time for a crash was actually when a Sim would get out of bed. A bit odd.

I DID empty my tray, but that didn't address the problem, so I put it back in the end. Corrupt Sim wasn't the issue, apparently.

mummy, I did do the household management trick and it was only a temporary fix, if it actually did anything for me at all.

I hope anyone else having the problem will find something useful in this thread.
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