Hello. I seem to have trouble doing this. When I click the file to do so, and that arrow shows at the bottom left of my screen, I can't get to the file beneath the arrow, and it goes back to the loading page. I do this several times, and the same thing keeps happening. I'm obviously doing something, wrong, but I have no idea what it is. Any suggestions? Thanks in advance...

In your my document folder you will see a downloads folder (thats the default download save folder) open that and you will find your downloaded CC. This also depends on what operating system your using.

Actually, I did this already, and the download wasn't there. I can't click the download because it's not on the screen for me to see it. The download is in the lower left corner screen under my task bar where I can't click it on...

What happens if you make the page just a little bit smaller and then drag it up so that the bottom left corner isn't under the task bar? Or, could you right click the download instead and use "save as" to put it on your desktop?

Perhaps try to change the zoom while on a web page.
To do this..... hold Ctrl button on your keyboard and while still holding Ctrl scroll your mouse button....... This will change the size of everything on the web page... This should then make the download button view-able again...

Or another option is to maybe change the resolution of your screen......

Right click on an empty spot on your desktop.... Choose Display setting (I'm running windows 10) so in the box that opens i have to then choose Advanced Display Settings

I'll try that, thanks...