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MTS2 Staff Reply
- Sims 3 - Game Problems
Please go through this FAQ and follow the instructions, doing each step in order and not skipping anything:Most issues with the game can be resolved by following those steps.
The first post seems to point to Windows/Doors/Arches section of the Build Mode. You have to remove the Windows/Doors/Arches CC files, to confirm.
Make sure to DO step#3 of the FAQ, don't just think "my CC is fine, I've checked it". There a bits of files and dependencies linked to other subfolders, so it may be the "linkage" that is broken.
Since you're here, means you are now at position "F": where things are failing. We need a baseline, ie position "A": where things are fine and EVERYTHING works. Troubleshooting means to trace from "F" back to "A". The Game Problem FAQ helps us with this. So, once it is established step#3 brings us to position "A", next step is to find where the failure occurs between positions "A" and "F" (ie that Finding Problem Content FAQ).
If issue still occur at position "A" (ie after step#3), means the root cause is in the Program Files; I refer to this as Position "0" The Big Bang - Reinstall needed after a FULL Uninstall - 100% baseline, all newly installed files. But, do this after working through the Crashing Checklist FAQ (reinstall is one of the suggestions there, a last resort, really, after doing all those checklist steps).
While doing troubleshooting, do not have any preconceived notions like, "my CC are fine, it has worked all this while" or "I've checked it". Because,
- the symptoms may have been there but just not manifest in a way that is visible to you, so the issue may have been building up over time.
- the tools are based on what we know or what we think we know. It is entirely possible there are causes that have not been discovered yet, and thus not programmed into any tools we have today (we cannot program for things we don't know exist, can we?).
If at position "A", the game still crash and takes a long time to load, then read:
Game_Help:TS3_Load_Issues#Long_loading_timeswiki. In particular use
Game_Help:Package_File_Lag#Process_Monitor_.28Windows.29wiki, to pinpoint what file is stalling and holding up the Loading process. And if it still crash and takes a long time to load with vanilla configuration, then we
do need to see specs.